Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: Sprint 4.1.3
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hi!
We have a problem. Since yesterday morning one of our servers is freezed
with 'rebooting' status and power state "shutoff".
I tried to reboot several times it with no luck.
Please, we need to extract some important info from there.
user: admin@garesys.com
Server with the problem: garesys server - IP 10.0.3.56
Thank you so much!
_______________________________________________
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[Created via e-mail received from: Admin Garesys <admin@garesys.com>]
Activity
FW External User
created issue -
Henar Muñoz
made changes -
Field | Original Value | New Value |
---|---|---|
Assignee | Jose Maria Peribañez [ joseperibañez ] |
Henar Muñoz
made changes -
Assignee | Jose Maria Peribañez [ joseperibañez ] | Henar Muñoz [ henar ] |
Henar Muñoz
made changes -
Status | Open [ 1 ] | In Progress [ 3 ] |
Henar Muñoz
made changes -
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Closed [ 6 ] |
Manuel Escriche
made changes -
Fix Version/s | Sprint 4.1.3 [ 10739 ] |
Manuel Escriche
made changes -
Component/s | FIWARE-LAB-HELP [ 10279 ] |
Backlog Manager
made changes -
Summary | [Fiware-lab-help] Server down (URGENT!) | FIWARE.Request.Lab.Server down (URGENT!) |
Manuel Escriche
made changes -
Sender Email | admin@garesys.com |
Manuel Escriche
made changes -
HD-Node | Spain [ 10846 ] |
Backlog Manager
made changes -
Summary | FIWARE.Request.Lab.Server down (URGENT!) | FIWARE.Request.Lab.Spain.Server down (URGENT!) |