The issue has been emailed:

• Time sent: 18/Feb/20 11:20 AM
• To: mrinal.das@india.nec.com
• with subject: *(HELP-16544) [Fiware-lab-help] Fiware Lab Trial Account Upgradation. *
  

Dear Mrinal,

Your ticket has been assigned to Noida support team.

Best regards,
José Ignacio

From FIWARE JIRA - Main Help Desk ----

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Comments:

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Issue id: HELP-16544
Description:

Dear Fiware-lab Team ,

Thanks for your continuous support !!!

We are requesting you to upgrade my trial account to community account . Please find below the request details :

Username: mrinal.das@india.nec.com<mrinal.das@india.nec.com>

Selected Region Noida
VCPU : 21
Ram: 42GB
Disk size : 700 GB
Instance : 5
Floating IP: 5
Number of volume : 10
Snapshot : 5

Request you to please help us regarding upgrade account as we need more resources for Fiware GE's deployment on HA.

Regards,
Mrinal Das

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[Created via e-mail received from: Mrinal Das <mrinal.das@india.nec.com>]

FIWARE Chapter:
FIWARE GEri:

Status: Open

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This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

As you are requesting 42 GB of RAM which is very large amount so could you kindly let us know how your application is related to fiware and also share your application resource requirement details.

Dear Fiware-Helpdesk-Team,

We need more resources for Fiware GE’s deployment on Kubernetes High availability mode which require more system resources for GE and databases. Each service would have multiple instances(containers) on the running cluster. So we require higher specification machine.
Please allocate and approve the request.

Regards,
Mrinal Das

After internal discussion with the user, the user agreed on allocating 32 GB RAM. So we have fullfilled this request with 32 GB RAM hence closing this ticket.