Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: Sprint 4.1.3
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hi!
We have a problem. Since yesterday morning one of our servers is freezed
with 'rebooting' status and power state "shutoff".
I tried to reboot several times it with no luck.
Please, we need to extract some important info from there.
user: admin@garesys.com
Server with the problem: garesys server - IP 10.0.3.56
Thank you so much!
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[Created via e-mail received from: Admin Garesys <admin@garesys.com>]
Activity
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Henar Muñoz [ henar ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Assignee | Henar Muñoz [ henar ] | Javier Fernández [ e.cloud10 ] |
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
| Assignee | Javier Fernández [ e.cloud10 ] |
| Assignee | Henar Muñoz [ henar ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Closed [ 6 ] |
| Fix Version/s | Sprint 4.1.3 [ 10739 ] |
| Summary | [Fiware-tech-help] Server down (URGENT!) | FIWARE.Request.Lab.Server down (URGENT!) |
| Sender Email | admin@garesys.com |
| HD-Node | Spain [ 10846 ] |
| Summary | FIWARE.Request.Lab.Server down (URGENT!) | FIWARE.Request.Lab.Spain.Server down (URGENT!) |