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  1. Help-Desk
  2. HELP-16353

[Fiware-lab-help] FIWARE Lab Assistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube (https://www.youtube.com/watch?v=fAVH3b67hP8) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación:

      [cid:part1.B7D6B3B6.51AF1E32@itesm.mx]

      Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias.

      Roberto Vazquez.

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org

      To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>]

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        Activity

        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        The issue has been emailed:

        • Time sent: 22/Nov/19 8:38 AM
        • To: A01746886@itesm.mx
        • with subject: *(HELP-16353) [Fiware-lab-help] FIWARE Lab Assistance *

        Sorry, but there is no user for your email

        Lo siento, pero no hay ningún usuario para ese email.

        Best regards,
        José Ignacio

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-16353
        Description:
        No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube (https://www.youtube.com/watch?v=fAVH3b67hP8) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación:

        [cid:part1.B7D6B3B6.51AF1E32@itesm.mx]

        Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias.

        Roberto Vazquez.

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        jicg José Ignacio Carretero Guarde added a comment - The issue has been emailed: Time sent: 22/Nov/19 8:38 AM To: A01746886@itesm.mx with subject: *( HELP-16353 ) [Fiware-lab-help] FIWARE Lab Assistance * Sorry, but there is no user for your email Lo siento, pero no hay ningún usuario para ese email. Best regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-16353 Description: No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube ( https://www.youtube.com/watch?v=fAVH3b67hP8 ) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación: [cid:part1.B7D6B3B6.51AF1E32@itesm.mx] Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias. Roberto Vazquez. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        fw.ext.user FW External User added a comment -

        Hi, the user is efrenchavezochoa@gmail.com. I am trying to configure SSH
        but I cannot or at least it is my conclusion.

        Show
        fw.ext.user FW External User added a comment - Hi, the user is efrenchavezochoa@gmail.com. I am trying to configure SSH but I cannot or at least it is my conclusion.
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        The issue has been emailed:

        • Time sent: 22/Nov/19 4:36 PM
        • To: efrenchavezochoa@gmail.com
        • with subject: *(HELP-16353) [Fiware-lab-help] FIWARE Lab Assistance *

        Hi,

        I don't clearly understand the problem. You have a VM and the snapshot you provided us is the typical screen showing a definition of a rule for port 22.

        Best regards,
        José Ignacio

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Crete Node Helpdesk - Today 4:34 PM
        ------------------
        Dear Fiware Lab User,

        Your account was a trial user account which was expired a long time ago (antonio.14.gpmp@gmail.com - trial_started_at : 2019-06-24).
        Usually trial user accounts last for 15 days and after this period the account gets disabled and all given resources get free as well.
        This means that your VM does not exist any more.

        Regards,
        Crete Node Helpdesk Team

        FW External User - Today 2:32 PM
        ------------------
        Hi, the user is efrenchavezochoa@gmail.com. I am trying to configure SSH
        but I cannot or at least it is my conclusion.

        FW External User - Today 10:17 AM
        ------------------
        Hi,
        Is there any chance to recover this account. It has a development for my
        final career. And I would like to recover it, it is important. In the case
        of not being possible. Could you give me a community account this time?

        Thank you
        A greeting.

        El vie., 22 nov. 2019 a las 8:57, Help-Desk (<jira-help-desk@jira.fiware.org>)

        José Ignacio Carretero Guarde - Today 8:56 AM
        ------------------
        The issue has been emailed:

        • Time sent: 22/Nov/19 8:56 AM
        • To: antonio.14.gpmp@gmail.com
        • with subject: *(HELP-16353) [Fiware-lab-help] FIWARE Lab Assistance *

        Dear Antonio,

        Your Trial account expired. It was assigned to Crete region.

        Best regards,
        José Ignacio.

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        José Ignacio Carretero Guarde - Today 8:38 AM
        ------------------
        The issue has been emailed:

        • Time sent: 22/Nov/19 8:38 AM
        • To: A01746886@itesm.mx
        • with subject: *(HELP-16353) [Fiware-lab-help] FIWARE Lab Assistance *

        Sorry, but there is no user for your email

        Lo siento, pero no hay ningún usuario para ese email.

        Best regards,
        José Ignacio

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-16353
        Description:
        No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube (https://www.youtube.com/watch?v=fAVH3b67hP8) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación:

        [cid:part1.B7D6B3B6.51AF1E32@itesm.mx]

        Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias.

        Roberto Vazquez.

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        ------------------------
        Issue id: HELP-16353
        Description:
        No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube (https://www.youtube.com/watch?v=fAVH3b67hP8) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación:

        [cid:part1.B7D6B3B6.51AF1E32@itesm.mx]

        Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias.

        Roberto Vazquez.

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        José Ignacio Carretero Guarde - Today 8:38 AM
        ------------------
        The issue has been emailed:

        • Time sent: 22/Nov/19 8:38 AM
        • To: A01746886@itesm.mx
        • with subject: *(HELP-16353) [Fiware-lab-help] FIWARE Lab Assistance *

        Sorry, but there is no user for your email

        Lo siento, pero no hay ningún usuario para ese email.

        Best regards,
        José Ignacio

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-16353
        Description:
        No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube (https://www.youtube.com/watch?v=fAVH3b67hP8) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación:

        [cid:part1.B7D6B3B6.51AF1E32@itesm.mx]

        Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias.

        Roberto Vazquez.

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        ------------------------
        Issue id: HELP-16353
        Description:
        No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube (https://www.youtube.com/watch?v=fAVH3b67hP8) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación:

        [cid:part1.B7D6B3B6.51AF1E32@itesm.mx]

        Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias.

        Roberto Vazquez.

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Answered

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        jicg José Ignacio Carretero Guarde added a comment - The issue has been emailed: Time sent: 22/Nov/19 4:36 PM To: efrenchavezochoa@gmail.com with subject: *( HELP-16353 ) [Fiware-lab-help] FIWARE Lab Assistance * Hi, I don't clearly understand the problem. You have a VM and the snapshot you provided us is the typical screen showing a definition of a rule for port 22. Best regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Crete Node Helpdesk - Today 4:34 PM ------------------ Dear Fiware Lab User, Your account was a trial user account which was expired a long time ago (antonio.14.gpmp@gmail.com - trial_started_at : 2019-06-24). Usually trial user accounts last for 15 days and after this period the account gets disabled and all given resources get free as well. This means that your VM does not exist any more. Regards, Crete Node Helpdesk Team FW External User - Today 2:32 PM ------------------ Hi, the user is efrenchavezochoa@gmail.com. I am trying to configure SSH but I cannot or at least it is my conclusion. FW External User - Today 10:17 AM ------------------ Hi, Is there any chance to recover this account. It has a development for my final career. And I would like to recover it, it is important. In the case of not being possible. Could you give me a community account this time? Thank you A greeting. El vie., 22 nov. 2019 a las 8:57, Help-Desk (<jira-help-desk@jira.fiware.org>) José Ignacio Carretero Guarde - Today 8:56 AM ------------------ The issue has been emailed: Time sent: 22/Nov/19 8:56 AM To: antonio.14.gpmp@gmail.com with subject: *( HELP-16353 ) [Fiware-lab-help] FIWARE Lab Assistance * Dear Antonio, Your Trial account expired. It was assigned to Crete region. Best regards, José Ignacio. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: José Ignacio Carretero Guarde - Today 8:38 AM ------------------ The issue has been emailed: Time sent: 22/Nov/19 8:38 AM To: A01746886@itesm.mx with subject: *( HELP-16353 ) [Fiware-lab-help] FIWARE Lab Assistance * Sorry, but there is no user for your email Lo siento, pero no hay ningún usuario para ese email. Best regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-16353 Description: No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube ( https://www.youtube.com/watch?v=fAVH3b67hP8 ) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación: [cid:part1.B7D6B3B6.51AF1E32@itesm.mx] Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias. Roberto Vazquez. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk. ------------------------ Issue id: HELP-16353 Description: No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube ( https://www.youtube.com/watch?v=fAVH3b67hP8 ) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación: [cid:part1.B7D6B3B6.51AF1E32@itesm.mx] Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias. Roberto Vazquez. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk. José Ignacio Carretero Guarde - Today 8:38 AM ------------------ The issue has been emailed: Time sent: 22/Nov/19 8:38 AM To: A01746886@itesm.mx with subject: *( HELP-16353 ) [Fiware-lab-help] FIWARE Lab Assistance * Sorry, but there is no user for your email Lo siento, pero no hay ningún usuario para ese email. Best regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-16353 Description: No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube ( https://www.youtube.com/watch?v=fAVH3b67hP8 ) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación: [cid:part1.B7D6B3B6.51AF1E32@itesm.mx] Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias. Roberto Vazquez. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk. ------------------------ Issue id: HELP-16353 Description: No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube ( https://www.youtube.com/watch?v=fAVH3b67hP8 ) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación: [cid:part1.B7D6B3B6.51AF1E32@itesm.mx] Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias. Roberto Vazquez. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>] FIWARE Chapter: FIWARE GEri: Status: Answered --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        fw.ext.user FW External User added a comment -

        The problem is in relation with the SSH port, if it is open o not
        because I received this message:

        "ssh: connect to host 207.249.127.11 port 22: No route to host"

        Show
        fw.ext.user FW External User added a comment - The problem is in relation with the SSH port, if it is open o not because I received this message: "ssh: connect to host 207.249.127.11 port 22: No route to host"
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        The issue has been emailed:

        • Time sent: 25/Nov/19 10:24 AM
        • To: efrenchavezochoa@gmail.com
        • Cc: a01746886@itesm.mx,antonio.14.gpmp@gmail.com
        • with subject: *(HELP-16353) [Fiware-lab-help] FIWARE Lab Assistance *

        I've assigned your ticket to your node provider.

        Best regards,
        José Ignacio

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        FW External User - Friday 10:16 PM
        ------------------
        The problem is in relation with the SSH port, if it is open o not
        because I received this message:

        "ssh: connect to host 207.249.127.11 port 22: No route to host"

        José Ignacio Carretero Guarde - Friday 4:36 PM
        ------------------
        The issue has been emailed:

        • Time sent: 22/Nov/19 4:36 PM
        • To: efrenchavezochoa@gmail.com
        • with subject: *(HELP-16353) [Fiware-lab-help] FIWARE Lab Assistance *

        Hi,

        I don't clearly understand the problem. You have a VM and the snapshot you provided us is the typical screen showing a definition of a rule for port 22.

        Best regards,
        José Ignacio

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Crete Node Helpdesk - Today 4:34 PM
        ------------------
        Dear Fiware Lab User,

        Your account was a trial user account which was expired a long time ago (antonio.14.gpmp@gmail.com - trial_started_at : 2019-06-24).
        Usually trial user accounts last for 15 days and after this period the account gets disabled and all given resources get free as well.
        This means that your VM does not exist any more.

        Regards,
        Crete Node Helpdesk Team

        FW External User - Today 2:32 PM
        ------------------
        Hi, the user is efrenchavezochoa@gmail.com. I am trying to configure SSH
        but I cannot or at least it is my conclusion.

        FW External User - Today 10:17 AM
        ------------------
        Hi,
        Is there any chance to recover this account. It has a development for my
        final career. And I would like to recover it, it is important. In the case
        of not being possible. Could you give me a community account this time?

        Thank you
        A greeting.

        El vie., 22 nov. 2019 a las 8:57, Help-Desk (<jira-help-desk@jira.fiware.org>)

        José Ignacio Carretero Guarde - Today 8:56 AM
        ------------------
        The issue has been emailed:

        • Time sent: 22/Nov/19 8:56 AM
        • To: antonio.14.gpmp@gmail.com
        • with subject: *(HELP-16353) [Fiware-lab-help] FIWARE Lab Assistance *

        Dear Antonio,

        Your Trial account expired. It was assigned to Crete region.

        Best regards,
        José Ignacio.

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        José Ignacio Carretero Guarde - Today 8:38 AM
        ------------------
        The issue has been emailed:

        • Time sent: 22/Nov/19 8:38 AM
        • To: A01746886@itesm.mx
        • with subject: *(HELP-16353) [Fiware-lab-help] FIWARE Lab Assistance *

        Sorry, but there is no user for your email

        Lo siento, pero no hay ningún usuario para ese email.

        Best regards,
        José Ignacio

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-16353
        Description:
        No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube (https://www.youtube.com/watch?v=fAVH3b67hP8) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación:

        [cid:part1.B7D6B3B6.51AF1E32@itesm.mx]

        Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias.

        Roberto Vazquez.

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        ------------------------
        Issue id: HELP-16353
        Description:
        No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube (https://www.youtube.com/watch?v=fAVH3b67hP8) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación:

        [cid:part1.B7D6B3B6.51AF1E32@itesm.mx]

        Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias.

        Roberto Vazquez.

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        José Ignacio Carretero Guarde - Today 8:38 AM
        ------------------
        The issue has been emailed:

        • Time sent: 22/Nov/19 8:38 AM
        • To: A01746886@itesm.mx
        • with subject: *(HELP-16353) [Fiware-lab-help] FIWARE Lab Assistance *

        Sorry, but there is no user for your email

        Lo siento, pero no hay ningún usuario para ese email.

        Best regards,
        José Ignacio

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-16353
        Description:
        No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube (https://www.youtube.com/watch?v=fAVH3b67hP8) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación:

        [cid:part1.B7D6B3B6.51AF1E32@itesm.mx]

        Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias.

        Roberto Vazquez.

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        ------------------------
        Issue id: HELP-16353
        Description:
        No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube (https://www.youtube.com/watch?v=fAVH3b67hP8) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación:

        [cid:part1.B7D6B3B6.51AF1E32@itesm.mx]

        Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias.

        Roberto Vazquez.

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Answered

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        FW External User - Friday 2:32 PM
        ------------------
        Hi, the user is efrenchavezochoa@gmail.com. I am trying to configure SSH
        but I cannot or at least it is my conclusion.

        José Ignacio Carretero Guarde - Friday 8:38 AM
        ------------------
        The issue has been emailed:

        • Time sent: 22/Nov/19 8:38 AM
        • To: A01746886@itesm.mx
        • with subject: *(HELP-16353) [Fiware-lab-help] FIWARE Lab Assistance *

        Sorry, but there is no user for your email

        Lo siento, pero no hay ningún usuario para ese email.

        Best regards,
        José Ignacio

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-16353
        Description:
        No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube (https://www.youtube.com/watch?v=fAVH3b67hP8) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación:

        [cid:part1.B7D6B3B6.51AF1E32@itesm.mx]

        Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias.

        Roberto Vazquez.

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        ------------------------
        Issue id: HELP-16353
        Description:
        No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube (https://www.youtube.com/watch?v=fAVH3b67hP8) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación:

        [cid:part1.B7D6B3B6.51AF1E32@itesm.mx]

        Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias.

        Roberto Vazquez.

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Answered

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        jicg José Ignacio Carretero Guarde added a comment - The issue has been emailed: Time sent: 25/Nov/19 10:24 AM To: efrenchavezochoa@gmail.com Cc: a01746886@itesm.mx,antonio.14.gpmp@gmail.com with subject: *( HELP-16353 ) [Fiware-lab-help] FIWARE Lab Assistance * I've assigned your ticket to your node provider. Best regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: FW External User - Friday 10:16 PM ------------------ The problem is in relation with the SSH port, if it is open o not because I received this message: "ssh: connect to host 207.249.127.11 port 22: No route to host" José Ignacio Carretero Guarde - Friday 4:36 PM ------------------ The issue has been emailed: Time sent: 22/Nov/19 4:36 PM To: efrenchavezochoa@gmail.com with subject: *( HELP-16353 ) [Fiware-lab-help] FIWARE Lab Assistance * Hi, I don't clearly understand the problem. You have a VM and the snapshot you provided us is the typical screen showing a definition of a rule for port 22. Best regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Crete Node Helpdesk - Today 4:34 PM ------------------ Dear Fiware Lab User, Your account was a trial user account which was expired a long time ago (antonio.14.gpmp@gmail.com - trial_started_at : 2019-06-24). Usually trial user accounts last for 15 days and after this period the account gets disabled and all given resources get free as well. This means that your VM does not exist any more. Regards, Crete Node Helpdesk Team FW External User - Today 2:32 PM ------------------ Hi, the user is efrenchavezochoa@gmail.com. I am trying to configure SSH but I cannot or at least it is my conclusion. FW External User - Today 10:17 AM ------------------ Hi, Is there any chance to recover this account. It has a development for my final career. And I would like to recover it, it is important. In the case of not being possible. Could you give me a community account this time? Thank you A greeting. El vie., 22 nov. 2019 a las 8:57, Help-Desk (<jira-help-desk@jira.fiware.org>) José Ignacio Carretero Guarde - Today 8:56 AM ------------------ The issue has been emailed: Time sent: 22/Nov/19 8:56 AM To: antonio.14.gpmp@gmail.com with subject: *( HELP-16353 ) [Fiware-lab-help] FIWARE Lab Assistance * Dear Antonio, Your Trial account expired. It was assigned to Crete region. Best regards, José Ignacio. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: José Ignacio Carretero Guarde - Today 8:38 AM ------------------ The issue has been emailed: Time sent: 22/Nov/19 8:38 AM To: A01746886@itesm.mx with subject: *( HELP-16353 ) [Fiware-lab-help] FIWARE Lab Assistance * Sorry, but there is no user for your email Lo siento, pero no hay ningún usuario para ese email. Best regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-16353 Description: No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube ( https://www.youtube.com/watch?v=fAVH3b67hP8 ) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación: [cid:part1.B7D6B3B6.51AF1E32@itesm.mx] Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias. Roberto Vazquez. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk. ------------------------ Issue id: HELP-16353 Description: No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube ( https://www.youtube.com/watch?v=fAVH3b67hP8 ) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación: [cid:part1.B7D6B3B6.51AF1E32@itesm.mx] Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias. Roberto Vazquez. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk. José Ignacio Carretero Guarde - Today 8:38 AM ------------------ The issue has been emailed: Time sent: 22/Nov/19 8:38 AM To: A01746886@itesm.mx with subject: *( HELP-16353 ) [Fiware-lab-help] FIWARE Lab Assistance * Sorry, but there is no user for your email Lo siento, pero no hay ningún usuario para ese email. Best regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-16353 Description: No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube ( https://www.youtube.com/watch?v=fAVH3b67hP8 ) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación: [cid:part1.B7D6B3B6.51AF1E32@itesm.mx] Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias. Roberto Vazquez. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk. ------------------------ Issue id: HELP-16353 Description: No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube ( https://www.youtube.com/watch?v=fAVH3b67hP8 ) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación: [cid:part1.B7D6B3B6.51AF1E32@itesm.mx] Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias. Roberto Vazquez. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>] FIWARE Chapter: FIWARE GEri: Status: Answered --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk. FW External User - Friday 2:32 PM ------------------ Hi, the user is efrenchavezochoa@gmail.com. I am trying to configure SSH but I cannot or at least it is my conclusion. José Ignacio Carretero Guarde - Friday 8:38 AM ------------------ The issue has been emailed: Time sent: 22/Nov/19 8:38 AM To: A01746886@itesm.mx with subject: *( HELP-16353 ) [Fiware-lab-help] FIWARE Lab Assistance * Sorry, but there is no user for your email Lo siento, pero no hay ningún usuario para ese email. Best regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-16353 Description: No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube ( https://www.youtube.com/watch?v=fAVH3b67hP8 ) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación: [cid:part1.B7D6B3B6.51AF1E32@itesm.mx] Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias. Roberto Vazquez. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk. ------------------------ Issue id: HELP-16353 Description: No puedo conectar a mi VM remotamente, he seguido los tutoriales que tienen en YouTube ( https://www.youtube.com/watch?v=fAVH3b67hP8 ) pero al momento de configurar el puerto SSH (22) la interfaz cambia. Me aparece la que muestro a continuación: [cid:part1.B7D6B3B6.51AF1E32@itesm.mx] Podrían ayudarme a configurar adecuadamente para que pueda acceder por ssh. Muchas gracias. Roberto Vazquez. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Roberto Carlos Vazquez Nava <A01746886@itesm.mx>] FIWARE Chapter: FIWARE GEri: Status: Answered --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

          People

          • Assignee:
            internetdelfuturo Mexico Node Support
            Reporter:
            fw.ext.user FW External User
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            • Created:
              Updated:
              Resolved: