José Ignacio Carretero Guarde added a comment - 22/Nov/19 4:38 PM Dear Antonio, Your Trial account expired. It was assigned to Crete region. Best regards, José Ignacio.

José Ignacio Carretero Guarde added a comment - 22/Nov/19 4:38 PM The issue has been emailed: Time sent: 22/Nov/19 4:38 PM To: antonio.14.gpmp@gmail.com with subject: *( HELP-16350 ) [Fiware-lab-help] My account in fiware lab cloud * Dear Fiware Lab User, Your account was a trial user account which was expired a long time ago (antonio.14.gpmp@gmail.com - trial_started_at : 2019-06-24). Usually trial user accounts last for 15 days and after this period the account gets disabled and all given resources get free as well. This means that your VM does not exist any more. Regards, Crete Node Helpdesk Team From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: José Ignacio Carretero Guarde - Today 4:38 PM ------------------ Dear Antonio, Your Trial account expired. It was assigned to Crete region. Best regards, José Ignacio. ------------------------ Issue id: HELP-16350 Description: Hi, It's been a while since I entered my Fiware Lab cloud account. Today I tried to access with the credentials that I had and has not let me in any of the ways. When trying to reset the password, an error has occurred. Has my account been deleted? User: antonio.14.gpmp@gmail.com __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: =?UTF-8?Q?Antonio_Garc=C3=ADa=2DPe=C3=B1uela_Molina=2DPrados?= <antonio.14.gpmp@gmail.com>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.