From: Priya Kataria
Sent: 07 November 2019 14:45
To: fiware-lab-help@lists.fiware.org
Cc: Naman Kapoor <Naman.Kapoor@india.nec.com>
Subject: Request to resolve issue while uploading VM image on FIWARE

Hi Team,

We are exploring a tool and we need to install this internal tool from VM image and this local VM can image be found on: https://www.snap4city.org/download/video/StartSNAP4CITYVM/StartSNAP4CITYVM-V1-2.rar <https://www.snap4city.org/download/video/StartSNAP4CITYVM/StartSNAP4CITYVM-V1-0.rar> . For this VM image, VMware version is VMware ESXi v6.5 .

Our team has tried to upload this VM image but they are facing error while uploading. Please see attached screenshot and kindly update us to fix this issue if we are proceeding wrong and let us know if there is an option you can do at your end from backend.

Thanks & regards,
Priya Kataria

We have resolved this issue. You can now upload the images from your account.
Fiware-lab-Admin-Noida

Hi José,

We have successfully resolved the issue in which the Noida node users were unable to create instances, upload images on the cloud portal.

We have also resolved the problem in which we were not able get the quota for any user.

Change is done in nova identify.py file from where request header was prepared.

Before changes:

42         resp = sess.get('/projects/%s' % project_id,
43                         endpoint_filter={
44                             'service_type': 'identity',
45                             'version': (2, 0)
46                         },

After changes:

42         resp = sess.get('/projects/%s' % project_id,
43                         endpoint_filter={
44                             'service_type': 'identity',
45                             'version': (3, 0)
46                         },

Earlier, Nova “quota show” command was working with v2 header, so we suspect changes has been done at central keystone. Could you confirm the same?

The issue has been emailed:

• Time sent: 11/Nov/19 1:52 PM
• To: priya.kataria@india.nec.com
• with subject: *(HELP-16293) [Fiware-lab-help] Request to resolve issue while uploading VM image on FIWARE *
  

We had a problem with central services. Please check again if this works for you

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

Noida Node Helpdesk - Today 9:41 AM
------------------
Hi José,

We have successfully resolved the issue in which the Noida node users were unable to create instances, upload images on the cloud portal.

We have also resolved the problem in which we were not able get the quota for any user.

Change is done in nova identify.py file from where request header was prepared.

Before changes:

42         resp = sess.get('/projects/%s' % project_id,
43                         endpoint_filter={
44                             'service_type': 'identity',
45                             'version': (2, 0)
46                         },

After changes:

42         resp = sess.get('/projects/%s' % project_id,
43                         endpoint_filter={
44                             'service_type': 'identity',
45                             'version': (3, 0)
46                         },

Earlier, Nova “quota show” command was working with v2 header, so we suspect changes has been done at central keystone. Could you confirm the same?

Noida Node Helpdesk - Friday 5:22 PM
------------------
We have resolved this issue. You can now upload the images from your account.
Fiware-lab-Admin-Noida

FW External User - Friday 5:34 AM
------------------

From: Priya Kataria
Sent: 07 November 2019 14:45
To: fiware-lab-help@lists.fiware.org
Cc: Naman Kapoor <Naman.Kapoor@india.nec.com>
Subject: Request to resolve issue while uploading VM image on FIWARE

Hi Team,

We are exploring a tool and we need to install this internal tool from VM image and this local VM can image be found on: https://www.snap4city.org/download/video/StartSNAP4CITYVM/StartSNAP4CITYVM-V1-2.rar <https://www.snap4city.org/download/video/StartSNAP4CITYVM/StartSNAP4CITYVM-V1-0.rar> . For this VM image, VMware version is VMware ESXi v6.5 .

Our team has tried to upload this VM image but they are facing error while uploading. Please see attached screenshot and kindly update us to fix this issue if we are proceeding wrong and let us know if there is an option you can do at your end from backend.

Thanks & regards,
Priya Kataria

------------------------
Issue id: HELP-16293
Description:
Hi Team,

We are exploring a tool and we need to install this internal tool from VM image and this local VM can image be found on: https://www.snap4city.org/download/video/StartSNAP4CITYVM/StartSNAP4CITYVM-V1-2.rar <https://www.snap4city.org/download/video/StartSNAP4CITYVM/StartSNAP4CITYVM-V1-0.rar> . For this VM image, VMware version is VMware ESXi v6.5 .

Our team has tried to upload this VM image but they are facing error while uploading. Please see attached screenshot and kindly update us to fix this issue if we are proceeding wrong and let us know if there is an option you can do at your end from backend.

Thanks & regards,
Priya Kataria

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[Created via e-mail received from: Priya Kataria <priya.kataria@india.nec.com>]

FIWARE Chapter:
FIWARE GEri:

Status: Open

---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

Hi Jose,

Before changes:

42         resp = sess.get('/projects/%s' % project_id,
43                         endpoint_filter={
44                             'service_type': 'identity',
45                             'version': (2, 0)
46                         },

After changes:

42         resp = sess.get('/projects/%s' % project_id,
43                         endpoint_filter={
44                             'service_type': 'identity',
45                             'version': (3, 0)
46                         },

Could you please confirm above changes that we have done for (all) problems at central node are appropriate and complete or do we have to do some additional changes also?