The issue has been emailed:
- Time sent: 06/Nov/19 9:58 AM
- To: filippo.giuffrida@eng.it
- with subject: *(
HELP-16228) FIWARE.Request.Lab.Crete.Access to FiwareLab Crete Region *
Dear,
This is the Ticket and the response writen here.
Best regards,
José Ignacio
From FIWARE JIRA - Main Help Desk ----
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Comments:
FW External User - Today 9:55 AM
------------------
Hi all,
I have not received any reply to this email. Any feedback ?
Thanks
Best Regards,
Filippo
Il 14/10/2019 16:16, Filippo Giuffrida ha scritto:
Hi all,
I had an account an account on the FIWARE Lab (Crete Region) with user filippo.giuffrida@eng.it<filippo.giuffrida@eng.it>.
The public IP of the my VM was 147.27.60.184
Currently I cannot access clould lab (https://cloud.lab.fiware.org) with my credentials and not even my VMs.
What happened ?
The content of these VMs was not important to us, but it was very useful to test some applications in an environment different than the Italian Fiware Lab.
Could you give us a feedback?
Thanks
Best Regards,
Filippo
–
Filippo Giuffrida
Researcher, R&D Lab.
filippo.giuffrida@eng.it<filippo.giuffrida@eng.it>
Engineering Ingegneria Informatica spa
Viale Regione Siciliana N.O. n.7275
90146, Palermo (Italy)
Direct phone +39 - 091 7511842
Operator +39 - 091 7511711
www.eng.it<http://www.eng.it>
–
Filippo Giuffrida
Researcher, R&D Lab.
filippo.giuffrida@eng.it<filippo.giuffrida@eng.it>
Engineering Ingegneria Informatica spa
Viale Regione Siciliana N.O. n.7275
90146, Palermo (Italy)
Direct phone +39 - 091 7511842
Operator +39 - 091 7511711
www.eng.it<http://www.eng.it>
Crete Node Helpdesk - 17/Oct/19 8:59 AM
------------------
Dear Fiware Lab User,
Your account was a trial user account which was expired a long time ago.
Usually trial user accounts last for 15 days and after this period the account gets disabled and all given resources get free as well.
This means that your VM does not exist any more.
Regards,
Crete Node Helpdesk Team
Crete Node Helpdesk - 15/Oct/19 5:40 PM
------------------
Dear Fiware Lab User,
Your account was a trial user account which was expired a long time ago.
Usually trial user accounts last for 15 days and after this period the account gets disabled and all given resources get free as well.
This means that your VM does not exist any more.
Regards,
Crete Node Helpdesk Team
------------------------
Issue id: HELP-16228
Description:
Hi all,
I had an account an account on the FIWARE Lab (Crete Region) with user filippo.giuffrida@eng.it<filippo.giuffrida@eng.it>.
The public IP of the my VM was 147.27.60.184
Currently I cannot access clould lab (https://cloud.lab.fiware.org) with my credentials and not even my VMs.
What happened ?
The content of these VMs was not important to us, but it was very useful to test some applications in an environment different than the Italian Fiware Lab.
Could you give us a feedback?
Thanks
Best Regards,
Filippo
–
Filippo Giuffrida
Researcher, R&D Lab.
filippo.giuffrida@eng.it<filippo.giuffrida@eng.it>
Engineering Ingegneria Informatica spa
Viale Regione Siciliana N.O. n.7275
90146, Palermo (Italy)
Direct phone +39 - 091 7511842
Operator +39 - 091 7511711
www.eng.it<http://www.eng.it>
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[Created via e-mail received from: Filippo Giuffrida <Filippo.Giuffrida@eng.it>]
FIWARE Chapter:
FIWARE GEri:
Status: Closed
Resolution: Done
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
Dear Fiware Lab User,
Your account was a trial user account which was expired a long time ago.
Usually trial user accounts last for 15 days and after this period the account gets disabled and all given resources get free as well.
This means that your VM does not exist any more.
Regards,
Crete Node Helpdesk Team