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  1. Help-Desk
  2. HELP-16078

FIWARE.Request.Lab.I cannot access my VMs.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      We have resolve the issue.

      Please be informed that the node "SophiaAntipolis2" will be stopped at the end of the month.

      Thanks to migrate your instance to another node before the end of the month.

      Kind Regards,
      __________________________________________________________________________________________

      dear Fiware manager,
      I am trying to access with my account at cloud.lab.fiware.org, but it seems
      unaccessible since at least yesterday 12 august in the morning.

      When I try to access through the web portal the request to login simply
      results in "waiting for cloud.lab.fiware.org...", but never resolves. This
      is unlike what happens when I introduce a wrong credential, that the
      response is "invalid credentials".

      My account is associated to this email: joan dot llobera ad gmail dot com

      Thanks,
      Joan

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org

      To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: joan <joan.llobera@gmail.com>]

        Activity

        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        The issue has been emailed:

        • Time sent: 13/Aug/19 2:05 PM
        • To: joan.llobera@gmail.com
        • with subject: *(HELP-16078) [Fiware-lab-help] I cannot access my VMs *

        I have assigned your ticket to SophiaAntipolis2 administrators.

        Regards,
        José Ignacio

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-16078
        Description:
        dear Fiware manager,
        I am trying to access with my account at cloud.lab.fiware.org, but it seems
        unaccessible since at least yesterday 12 august in the morning.

        When I try to access through the web portal the request to login simply
        results in "waiting for cloud.lab.fiware.org...", but never resolves. This
        is unlike what happens when I introduce a wrong credential, that the
        response is "invalid credentials".

        My account is associated to this email: joan dot llobera ad gmail dot com

        Thanks,
        Joan

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: joan <joan.llobera@gmail.com>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Open

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        jicg José Ignacio Carretero Guarde added a comment - The issue has been emailed: Time sent: 13/Aug/19 2:05 PM To: joan.llobera@gmail.com with subject: *( HELP-16078 ) [Fiware-lab-help] I cannot access my VMs * I have assigned your ticket to SophiaAntipolis2 administrators. Regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-16078 Description: dear Fiware manager, I am trying to access with my account at cloud.lab.fiware.org, but it seems unaccessible since at least yesterday 12 august in the morning. When I try to access through the web portal the request to login simply results in "waiting for cloud.lab.fiware.org...", but never resolves. This is unlike what happens when I introduce a wrong credential, that the response is "invalid credentials". My account is associated to this email: joan dot llobera ad gmail dot com Thanks, Joan __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: joan <joan.llobera@gmail.com>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        fw.ext.user FW External User added a comment -

        hi again,
        I am still not able to access my account to the fiware cloud.

        I have also tried to create a new one. It seems that the sophia-antipolis
        node is not there anymore as an option.
        I am wondering if this means that node is down, nad all that was there is
        lost?

        Some information would be useful.
        Joan

        Missatge de joan <joan.llobera@gmail.com> del dia dt., 13 d’ag. 2019 a les


        ---------------------------------------------------------
        Joan Llobera - http://joan.llobera.name
        joan.llobera@gmail.com

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - hi again, I am still not able to access my account to the fiware cloud. I have also tried to create a new one. It seems that the sophia-antipolis node is not there anymore as an option. I am wondering if this means that node is down, nad all that was there is lost? Some information would be useful. Joan Missatge de joan <joan.llobera@gmail.com> del dia dt., 13 d’ag. 2019 a les – --------------------------------------------------------- Joan Llobera - http://joan.llobera.name joan.llobera@gmail.com __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help

          People

          • Assignee:
            Com4Innov Sophia Antipolis Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: