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  1. Help-Desk
  2. HELP-15973

[Fiware-lab-help] Problems in the fiware lab cloud platform

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Good Morning,

      I'm having problems accessing the instances that I create within the
      platform. These are my problems:

      I have created an instance of ubuntu following all the steps of the guide (
      https://fiware-cloud-portal.readthedocs.io/en/5.4/user_guide/) and I can
      not find the way to connect to it by ssh. I have already tried in different
      ways both by ssh command and by the putty app.

      The other problem that I have is that when trying to access my instnacia by
      the own console that Fiware lab cloud provides. When doing the login asks
      for username and password, I infer that they have to be the email and the
      password with which you access the web, but it does not leave any of the
      keyboard combinations to put an "@" ...

      I await your response,
      Thanks and best regards

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      [Created via e-mail received from: =?UTF-8?Q?Antonio_Garc=C3=ADa=2DPe=C3=B1uela_Molina=2DPrados?= <antonio.14.gpmp@gmail.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        2d 2m 1 Crete Node Helpdesk 03/Jul/19 10:03 AM
        In Progress In Progress Answered Answered
        22m 41s 1 Crete Node Helpdesk 03/Jul/19 10:25 AM
        Answered Answered Closed Closed
        1d 23h 46m 1 Crete Node Helpdesk 05/Jul/19 10:12 AM

          People

          • Assignee:
            CreteNHD Crete Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: