José Ignacio Carretero Guarde added a comment - 28/May/19 9:51 AM The issue has been emailed: Time sent: 28/May/19 9:51 AM To: mario.scalabrino@yahoo.it with subject: *( HELP-15856 ) Unable to launch instance nor create a volume * Dear Mario, I can see the following: 4435a351-56a2-4103-9078-0f892d83d1bc inst-certifydocserver06-19-05-23 error 9ec5b2ac-7681-409f-9998-615af70cd80b 2019-05-27 16:19:41 fe6d111e-d5e0-4b3d-a966-cb3f3aa0d6a9 inst-certifydocserver06-1-05-23.vdi error 9ec5b2ac-7681-409f-9998-615af70cd80b 2019-05-27 17:31:37 cf3e5e84-b84f-487a-9aef-5139ad7f4c77 inst-certifydocserver06-1-05-23.qcow deleted 46a2d95b-2585-4435-86ad-9dbdc04163f6 2019-05-27 20:59:49 ef4933cd-bd71-480a-90e7-74c54fae2655 inst-certifydocserver06-1-05-23.qcow error   2019-05-27 21:23:56 This means you launched 2 times with the .vdi image (which is not supported) and 1 with the .qcow image and another time, it seems you didn't even select an image The time you used the image is not in error state, but you deleted it. Was it a different problem? Have you properly configured your image? Can you please delete the .vdi image? It is not going to run and it uses disk space. Best regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-15856 Description: Hello help desk. I uploaded the raw and the vdi version of a VM running in Virtual box locally after having it downloaded from another virtualbox environment. Everything works correctly in the original openstack and in the local Virtual box. These images are Name: img-CertifydocServer06-19-05-23.vdi ID: 9ec5b2ac-7681-409f-9998-615af70cd80b and Name: img-CertifydocServer06-19-05-23 ID: 917ef6be-60fe-4553-906b-eff0f5541018 I tried many times to launch an instance with several flavor options but it always gives me a error. I tried many times to create a volume but always gives me an error, I don't even find the logs Could you please help me? Thank you Cheers Mario [Created via e-mail received from: Mario Scalabrino <mario.scalabrino@yahoo.it>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

FW External User added a comment - 02/Jun/19 10:27 PM Hello Jose Ignacio, for some reason your answer was in spam for yahoo. I just saw it now. I deleted the .vdi and I'm launchind the .qcow again. Here it is the screenshot I'll update you on the outcome Cheers Mario

FW External User added a comment - 02/Jun/19 10:54 PM That's the error, nothing changed Now I'm going to generate a volume, it is my real objective, unfortunately is not going to work, i'll also post this to you I'll update you shortly Mario

FW External User added a comment - 02/Jun/19 11:14 PM This is the actual status of the volume creation And this is the result few minutes later, nothing i can do except, delete the volume in error state Please let me know I'm stuck

FW External User added a comment - 17/Jun/19 6:23 PM Hello Jose Ignacio, did you see my last email, I didn't receive any answer, I don't see anything in the spam folder either. Waiting for your news Cheers Mario

FW External User added a comment - 16/Aug/19 4:45 PM Hello help desk, something happened? last answer was dates 28/05 I did what was asked, but sinde then I received no answer. Please update?? me Mario