Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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External Participants:
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HD-Node:Mexico
Description
Hi there,
My username and login information provided does not allow me to login. It's hung up waiting for a response after I submit my credentials.
Thanks
John Alexander
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[Created via e-mail received from: "Alexander, John" <john.alexander@xyleminc.com>]
Activity
I am based in the US, which i didn’t see as an option. That is why I chose Mexico. Any regions is ok with me as long as it works.
Thanks,
John
Sent from my iPhone
I submitted another application with the Vicenza region selected. Hopefully there isn’t an issue with a duplicate account, since I’m using the same email address.
Thanks,
John
Sent from my iPhone
The issue has been emailed:
- Time sent: 24/May/19 10:12 AM
- To: john.alexander@xyleminc.com
- with subject: *(
HELP-15841) [Fiware-lab-help] Account signin not working *
Dear user,
I moved your account to the Vicenza node. Let us know if you can access in order to close the ticket.
Yes, all is good! Thank you very much.
Sent from my iPhone
The issue has been emailed:
HELP-15841) [Fiware-lab-help] Account signin not working *Dear user,
I was checking your status and apparently there is a problem in the Mexico region. In between the problem is resolved, I suggest that you change to other region. Could you provide us the region in which you want to work in order to change it in the system?
FIWARE Lab administrative team