Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-1580

FIWARE.Request.Lab.Spain.FI-Lab Assistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: Sprint 4.1.3
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          I tried launching an image my teacher provided multiple times now, each
          time I get an error after the 'BUILD' status without any description. Some
          other students were able to successfully deploy this image. Could you help
          me with this and/or give more information about this error?

          Thank you in advance.

          Best regards,
          Met vriendelijke groet,
          Jan-Jelle Kester

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Jan-Jelle Kester <janjelle@jjkester.nl>]

            Activity

            Ascending order - Click to sort in descending order
            fw.ext.user FW External User created issue -
            Hide
            Permalink
            mcp Miguel Carrillo added a comment -

            Dear Jan-Jelle,

            I am sorry to hear that this is causing trouble. Can you please specify the node that you are using? (Lannion, Waterford, Trento, Spain...)

            Thanks,

            Miguel
            El 03/12/2014 9:39, Jan-Jelle Kester escribió:
            Hi,

            I tried launching an image my teacher provided multiple times now, each time I get an error after the 'BUILD' status without any description. Some other students were able to successfully deploy this image. Could you help me with this and/or give more information about this error?

            Thank you in advance.

            Best regards,
            Met vriendelijke groet,
            Jan-Jelle Kester

            Show
            mcp Miguel Carrillo added a comment - Dear Jan-Jelle, I am sorry to hear that this is causing trouble. Can you please specify the node that you are using? (Lannion, Waterford, Trento, Spain...) Thanks, Miguel El 03/12/2014 9:39, Jan-Jelle Kester escribió: Hi, I tried launching an image my teacher provided multiple times now, each time I get an error after the 'BUILD' status without any description. Some other students were able to successfully deploy this image. Could you help me with this and/or give more information about this error? Thank you in advance. Best regards, Met vriendelijke groet, Jan-Jelle Kester
            henar Henar Muñoz made changes -
            Field Original Value New Value
            Assignee Pablo Rodríguez [ pra ]
            henar Henar Muñoz made changes -
            Assignee Pablo Rodríguez [ pra ] Henar Muñoz [ henar ]
            henar Henar Muñoz made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            henar Henar Muñoz added a comment -

            Hi

            Thanks for contacting us. With respect to your requests“, I was having a look at you account with id “000000000000000000000000007977”, and everything seems to work. Can you have a look again.
            Thanks,
            Henar

            dab7a1ed-b35b-46b6-a7d9-82c34f5056d5 | Big Data 1 | SUSPENDED | private=10.0.6.126 |

            db123835-ef8b-4f38-b400-9660822484bf Big Data ACTIVE private=10.0.8.114, 130.206.126.223
            Show
            henar Henar Muñoz added a comment - Hi Thanks for contacting us. With respect to your requests“, I was having a look at you account with id “000000000000000000000000007977”, and everything seems to work. Can you have a look again. Thanks, Henar dab7a1ed-b35b-46b6-a7d9-82c34f5056d5 | Big Data 1 | SUSPENDED | private=10.0.6.126 | db123835-ef8b-4f38-b400-9660822484bf Big Data ACTIVE private=10.0.8.114, 130.206.126.223
            henar Henar Muñoz made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            mev Manuel Escriche made changes -
            Fix Version/s Sprint 4.1.3 [ 10739 ]
            mev Manuel Escriche made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FI-Lab Assistance FIWARE.Request.Lab.FI-Lab Assistance
            mev Manuel Escriche made changes -
            Sender Email janjelle@jjkester.nl
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.FI-Lab Assistance FIWARE.Request.Lab.Spain.FI-Lab Assistance
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by miguel.carrillopacheco@telefonica.com :
            No problem!

            I'll pass the case to the 2nd level of support (the team in the Spanish node). They may not be so quick as they have loads of work at present. Fingers crossed.

            Best regards,

            Miguel
            El 03/12/2014 10:46, Jan-Jelle Kester escribió:
            Hi,

            I try to launch the instance on the Spain node. In case you did not know, my login is j.j.kester@student.utwente.nl<j.j.kester@student.utwente.nl>. The instance causing trouble is based on the UTBigDataAssign3 image and called 'Big Data 3'.

            Thanks for your (very) quick reply!

            Best regards,
            Met vriendelijke groet,
            Jan-Jelle Kester

            2014-12-03 10:15 GMT+01:00 MIGUEL CARRILLO PACHECO <miguel.carrillopacheco@telefonica.com<miguel.carrillopacheco@telefonica.com>>:
            Dear Jan-Jelle,

            I am sorry to hear that this is causing trouble. Can you please specify the node that you are using? (Lannion, Waterford, Trento, Spain...)

            Thanks,

            Miguel
            El 03/12/2014 9:39, Jan-Jelle Kester escribió:
            Hi,

            I tried launching an image my teacher provided multiple times now, each time I get an error after the 'BUILD' status without any description. Some other students were able to successfully deploy this image. Could you help me with this and/or give more information about this error?

            Thank you in advance.

            Best regards,
            Met vriendelijke groet,
            Jan-Jelle Kester

            Show
            fw.ext.user FW External User added a comment - Comment by miguel.carrillopacheco@telefonica.com : No problem! I'll pass the case to the 2nd level of support (the team in the Spanish node). They may not be so quick as they have loads of work at present. Fingers crossed. Best regards, Miguel El 03/12/2014 10:46, Jan-Jelle Kester escribió: Hi, I try to launch the instance on the Spain node. In case you did not know, my login is j.j.kester@student.utwente.nl< j.j.kester@student.utwente.nl >. The instance causing trouble is based on the UTBigDataAssign3 image and called 'Big Data 3'. Thanks for your (very) quick reply! Best regards, Met vriendelijke groet, Jan-Jelle Kester 2014-12-03 10:15 GMT+01:00 MIGUEL CARRILLO PACHECO <miguel.carrillopacheco@telefonica.com< miguel.carrillopacheco@telefonica.com >>: Dear Jan-Jelle, I am sorry to hear that this is causing trouble. Can you please specify the node that you are using? (Lannion, Waterford, Trento, Spain...) Thanks, Miguel El 03/12/2014 9:39, Jan-Jelle Kester escribió: Hi, I tried launching an image my teacher provided multiple times now, each time I get an error after the 'BUILD' status without any description. Some other students were able to successfully deploy this image. Could you help me with this and/or give more information about this error? Thank you in advance. Best regards, Met vriendelijke groet, Jan-Jelle Kester
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		12d 10h 36m 1 Henar Muñoz 15/Dec/14 8:17 PM
            In Progress In Progress Answered Answered
            		6s 1 Henar Muñoz 15/Dec/14 8:17 PM
            Answered Answered Closed Closed
            		1d 2h 5m 1 Henar Muñoz 16/Dec/14 10:23 PM

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: