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  1. Help-Desk
  2. HELP-15750

FIWARE.Request.Lab.Mexico.Not accesing to cloud

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi,

      Im trying to access to https://cloud.lab.fiware.org with no success
      connecting to it, when giving my credentials it looks like there is not
      connection and after a while Im getting timeout.

      thanks

      Orlando Cuavas Palacio

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org

      To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Orlando Cuavas Palacio <ocuavas@gmail.com>]

        Activity

        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        The issue has been emailed:

        • Time sent: 01/May/19 10:07 AM
        • To: ocuavas@gmail.com
        • with subject: *(HELP-15750) [Fiware-lab-help] Not accesing to cloud *

        I'm assigning your ticket to Mexico support team.

        Regards,
        José Ignacio

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-15750
        Description:
        Hi,

        Im trying to access to https://cloud.lab.fiware.org with no success
        connecting to it, when giving my credentials it looks like there is not
        connection and after a while Im getting timeout.

        thanks

        Orlando Cuavas Palacio

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Orlando Cuavas Palacio <ocuavas@gmail.com>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Open

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        jicg José Ignacio Carretero Guarde added a comment - The issue has been emailed: Time sent: 01/May/19 10:07 AM To: ocuavas@gmail.com with subject: *( HELP-15750 ) [Fiware-lab-help] Not accesing to cloud * I'm assigning your ticket to Mexico support team. Regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-15750 Description: Hi, Im trying to access to https://cloud.lab.fiware.org with no success connecting to it, when giving my credentials it looks like there is not connection and after a while Im getting timeout. thanks – Orlando Cuavas Palacio __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Orlando Cuavas Palacio <ocuavas@gmail.com>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        fw.ext.user FW External User added a comment -

        its is any way to change the cloud to spain domain?

        thanks

        El mié., 1 may. 2019 a las 3:08, Help-Desk (<jira-help-desk@jira.fiware.org>)

        Orlando Cuavas Palacio

        Show
        fw.ext.user FW External User added a comment - its is any way to change the cloud to spain domain? thanks El mié., 1 may. 2019 a las 3:08, Help-Desk (<jira-help-desk@jira.fiware.org>) – Orlando Cuavas Palacio
        Hide
        fla Fernando Lopez added a comment -

        The issue has been emailed:

        • Time sent: 02/May/19 8:12 AM
        • To: ocuavas@gmail.com
        • with subject: *(HELP-15750) [Fiware-lab-help] Not accesing to cloud *

        Dear user,

        No it is not possible. The only available FIWARE Lab nodes are those that you can find in the process to create a new user.

        Show
        fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 02/May/19 8:12 AM To: ocuavas@gmail.com with subject: *( HELP-15750 ) [Fiware-lab-help] Not accesing to cloud * Dear user, No it is not possible. The only available FIWARE Lab nodes are those that you can find in the process to create a new user.
        Hide
        fw.ext.user FW External User added a comment -

        thank you, also regarding the issue Im still having that I got timeout when
        trying to connect, it is not possible this is related to the Mexico node?
        it is possible to link my account with one that works?

        thanks

        El jue., 2 may. 2019 a las 1:13, Help-Desk (<jira-help-desk@jira.fiware.org>)

        Orlando Cuavas Palacio

        Show
        fw.ext.user FW External User added a comment - thank you, also regarding the issue Im still having that I got timeout when trying to connect, it is not possible this is related to the Mexico node? it is possible to link my account with one that works? thanks El jue., 2 may. 2019 a las 1:13, Help-Desk (<jira-help-desk@jira.fiware.org>) – Orlando Cuavas Palacio
        Hide
        fw.ext.user FW External User added a comment -

        Hi Any answer here? I still couldn't access, sometimes after I put my
        credentials and click on login it acces but then I got an error loading.

        thanks

        El jue., 2 may. 2019 a las 16:32, Help-Desk (<jira-help-desk@jira.fiware.org>)

        Orlando Cuavas Palacio

        Show
        fw.ext.user FW External User added a comment - Hi Any answer here? I still couldn't access, sometimes after I put my credentials and click on login it acces but then I got an error loading. thanks El jue., 2 may. 2019 a las 16:32, Help-Desk (<jira-help-desk@jira.fiware.org>) – Orlando Cuavas Palacio
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        The issue has been emailed:

        • Time sent: 14/May/19 10:14 AM
        • To: ocuavas@gmail.com
        • with subject: *(HELP-15750) [Fiware-lab-help] Not accesing to cloud *

        Your user is now in Spain2 Region.

        Regards,
        José Ignacio

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        FW External User - Saturday 11:25 PM
        ------------------
        Hi Any answer here? I still couldn't access, sometimes after I put my
        credentials and click on login it acces but then I got an error loading.

        thanks

        El jue., 2 may. 2019 a las 16:32, Help-Desk (<jira-help-desk@jira.fiware.org>)

        Orlando Cuavas Palacio

        FW External User - 02/May/19 11:31 PM
        ------------------
        thank you, also regarding the issue Im still having that I got timeout when
        trying to connect, it is not possible this is related to the Mexico node?
        it is possible to link my account with one that works?

        thanks

        El jue., 2 may. 2019 a las 1:13, Help-Desk (<jira-help-desk@jira.fiware.org>)

        Orlando Cuavas Palacio

        Fernando Lopez - 02/May/19 8:12 AM
        ------------------
        The issue has been emailed:

        • Time sent: 02/May/19 8:12 AM
        • To: ocuavas@gmail.com
        • with subject: *(HELP-15750) [Fiware-lab-help] Not accesing to cloud *

        Dear user,

        No it is not possible. The only available FIWARE Lab nodes are those that you can find in the process to create a new user.

        FW External User - 01/May/19 4:23 PM
        ------------------
        its is any way to change the cloud to spain domain?

        thanks

        El mié., 1 may. 2019 a las 3:08, Help-Desk (<jira-help-desk@jira.fiware.org>)

        Orlando Cuavas Palacio

        José Ignacio Carretero Guarde - 01/May/19 10:07 AM
        ------------------
        The issue has been emailed:

        • Time sent: 01/May/19 10:07 AM
        • To: ocuavas@gmail.com
        • with subject: *(HELP-15750) [Fiware-lab-help] Not accesing to cloud *

        I'm assigning your ticket to Mexico support team.

        Regards,
        José Ignacio

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-15750
        Description:
        Hi,

        Im trying to access to https://cloud.lab.fiware.org with no success
        connecting to it, when giving my credentials it looks like there is not
        connection and after a while Im getting timeout.

        thanks

        Orlando Cuavas Palacio

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Orlando Cuavas Palacio <ocuavas@gmail.com>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Open

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        ------------------------
        Issue id: HELP-15750
        Description:
        Hi,

        Im trying to access to https://cloud.lab.fiware.org with no success
        connecting to it, when giving my credentials it looks like there is not
        connection and after a while Im getting timeout.

        thanks

        Orlando Cuavas Palacio

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org

        To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Orlando Cuavas Palacio <ocuavas@gmail.com>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        jicg José Ignacio Carretero Guarde added a comment - The issue has been emailed: Time sent: 14/May/19 10:14 AM To: ocuavas@gmail.com with subject: *( HELP-15750 ) [Fiware-lab-help] Not accesing to cloud * Your user is now in Spain2 Region. Regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: FW External User - Saturday 11:25 PM ------------------ Hi Any answer here? I still couldn't access, sometimes after I put my credentials and click on login it acces but then I got an error loading. thanks El jue., 2 may. 2019 a las 16:32, Help-Desk (<jira-help-desk@jira.fiware.org>) – Orlando Cuavas Palacio FW External User - 02/May/19 11:31 PM ------------------ thank you, also regarding the issue Im still having that I got timeout when trying to connect, it is not possible this is related to the Mexico node? it is possible to link my account with one that works? thanks El jue., 2 may. 2019 a las 1:13, Help-Desk (<jira-help-desk@jira.fiware.org>) – Orlando Cuavas Palacio Fernando Lopez - 02/May/19 8:12 AM ------------------ The issue has been emailed: Time sent: 02/May/19 8:12 AM To: ocuavas@gmail.com with subject: *( HELP-15750 ) [Fiware-lab-help] Not accesing to cloud * Dear user, No it is not possible. The only available FIWARE Lab nodes are those that you can find in the process to create a new user. FW External User - 01/May/19 4:23 PM ------------------ its is any way to change the cloud to spain domain? thanks El mié., 1 may. 2019 a las 3:08, Help-Desk (<jira-help-desk@jira.fiware.org>) – Orlando Cuavas Palacio José Ignacio Carretero Guarde - 01/May/19 10:07 AM ------------------ The issue has been emailed: Time sent: 01/May/19 10:07 AM To: ocuavas@gmail.com with subject: *( HELP-15750 ) [Fiware-lab-help] Not accesing to cloud * I'm assigning your ticket to Mexico support team. Regards, José Ignacio From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-15750 Description: Hi, Im trying to access to https://cloud.lab.fiware.org with no success connecting to it, when giving my credentials it looks like there is not connection and after a while Im getting timeout. thanks – Orlando Cuavas Palacio __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Orlando Cuavas Palacio <ocuavas@gmail.com>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk. ------------------------ Issue id: HELP-15750 Description: Hi, Im trying to access to https://cloud.lab.fiware.org with no success connecting to it, when giving my credentials it looks like there is not connection and after a while Im getting timeout. thanks – Orlando Cuavas Palacio __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: https://wiki.fiware.org/FIWARE_Privacy_Policy https://wiki.fiware.org/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at: https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Orlando Cuavas Palacio <ocuavas@gmail.com>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        fw.ext.user FW External User added a comment -

        it looks like it is working now! thank you!

        El mar., 14 may. 2019 a las 3:15, Help-Desk (<jira-help-desk@jira.fiware.org>)

        Orlando Cuavas Palacio

        Show
        fw.ext.user FW External User added a comment - it looks like it is working now! thank you! El mar., 14 may. 2019 a las 3:15, Help-Desk (<jira-help-desk@jira.fiware.org>) – Orlando Cuavas Palacio

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: