The issue has been emailed:

• Time sent: 12/Apr/19 10:36 AM
• To: rim.fezaii@gmail.com
• with subject: *(HELP-15697) [Fiware-lab-help] Problem of account login *
  

Hi,
The accounts/password in cloud.lab.fiware.org and account.lab.fiware.org are completely different. You can have your account in one of them, both of them and the passwords can be completely different.

Regards,
José Ignacio

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

------------------------
Issue id: HELP-15697
Description:
Good Morning ,

I changed my password but I still have the same error when i try to login
to my account. It is ok when i log to the cloud account,
Is there any difference please ?

__________________________________________________________________________________________

You can get more information about our cookies and privacy policies on the following links:

• https://wiki.fiware.org/FIWARE_Privacy_Policy
• https://wiki.fiware.org/Cookies_Policy_FIWARE

Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org

To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help

[Created via e-mail received from: Rim Fezai <rim.fezaii@gmail.com>]

FIWARE Chapter:
FIWARE GEri:

Status: Open

---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

Hi,

Thank you for your response. I want to know please why i can't log to my
account.lab.fiware.org account.
This is mail rim.fezaii@gmail.com and the error returned is ::

Le ven. 12 avr. 2019 à 09:37, Help-Desk <jira-help-desk@jira.fiware.org> a

The issue has been emailed:

• Time sent: 12/Apr/19 11:51 AM
• To: rim.fezaii@gmail.com
• with subject: *(HELP-15697) [Fiware-lab-help] Problem of account login *
  

You can always click "Forgot password" anyway.

Best reagards,
José Ignacio

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

FW External User - Today 11:19 AM
------------------
Hi,

Thank you for your response. I want to know please why i can't log to my
account.lab.fiware.org account.
This is mail rim.fezaii@gmail.com and the error returned is ::

Le ven. 12 avr. 2019 à 09:37, Help-Desk <jira-help-desk@jira.fiware.org> a

José Ignacio Carretero Guarde - Today 10:36 AM
------------------
The issue has been emailed:

• Time sent: 12/Apr/19 10:36 AM
• To: rim.fezaii@gmail.com
• with subject: *(HELP-15697) [Fiware-lab-help] Problem of account login *
  

Hi,
The accounts/password in cloud.lab.fiware.org and account.lab.fiware.org are completely different. You can have your account in one of them, both of them and the passwords can be completely different.

Regards,
José Ignacio

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

------------------------
Issue id: HELP-15697
Description:
Good Morning ,

I changed my password but I still have the same error when i try to login
to my account. It is ok when i log to the cloud account,
Is there any difference please ?

__________________________________________________________________________________________

You can get more information about our cookies and privacy policies on the following links:

• https://wiki.fiware.org/FIWARE_Privacy_Policy
• https://wiki.fiware.org/Cookies_Policy_FIWARE

Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org

To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help

[Created via e-mail received from: Rim Fezai <rim.fezaii@gmail.com>]

FIWARE Chapter:
FIWARE GEri:

Status: Open

---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

------------------------
Issue id: HELP-15697
Description:
Good Morning ,

I changed my password but I still have the same error when i try to login
to my account. It is ok when i log to the cloud account,
Is there any difference please ?

__________________________________________________________________________________________

You can get more information about our cookies and privacy policies on the following links:

• https://wiki.fiware.org/FIWARE_Privacy_Policy
• https://wiki.fiware.org/Cookies_Policy_FIWARE

Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org

To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help

[Created via e-mail received from: Rim Fezai <rim.fezaii@gmail.com>]

FIWARE Chapter:
FIWARE GEri:

Status: Answered

---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

Hi ,

It is not problem of wrong password , my password is correct but it seem it
is problem of account activation or anything else .
Because it is my first connect to the account.

Le ven. 12 avr. 2019 à 10:52, Help-Desk <jira-help-desk@jira.fiware.org> a

this is the error :

The issue has been emailed:

• Time sent: 12/Apr/19 12:32 PM
• To: rim.fezaii@gmail.com
• with subject: *(HELP-15697) [Fiware-lab-help] Problem of account login *
  

Then, I'll assign your ticket to the person in charge.

Best regards,
José Ignacio

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

FW External User - Today 12:18 PM
------------------
this is the error :

FW External User - Today 12:17 PM
------------------
Hi ,

It is not problem of wrong password , my password is correct but it seem it
is problem of account activation or anything else .
Because it is my first connect to the account.

Le ven. 12 avr. 2019 à 10:52, Help-Desk <jira-help-desk@jira.fiware.org> a

José Ignacio Carretero Guarde - Today 11:51 AM
------------------
The issue has been emailed:

• Time sent: 12/Apr/19 11:51 AM
• To: rim.fezaii@gmail.com
• with subject: *(HELP-15697) [Fiware-lab-help] Problem of account login *
  

You can always click "Forgot password" anyway.

Best reagards,
José Ignacio

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

FW External User - Today 11:19 AM
------------------
Hi,

Thank you for your response. I want to know please why i can't log to my
account.lab.fiware.org account.
This is mail rim.fezaii@gmail.com and the error returned is ::

Le ven. 12 avr. 2019 à 09:37, Help-Desk <jira-help-desk@jira.fiware.org> a

José Ignacio Carretero Guarde - Today 10:36 AM
------------------
The issue has been emailed:

• Time sent: 12/Apr/19 10:36 AM
• To: rim.fezaii@gmail.com
• with subject: *(HELP-15697) [Fiware-lab-help] Problem of account login *
  

Hi,
The accounts/password in cloud.lab.fiware.org and account.lab.fiware.org are completely different. You can have your account in one of them, both of them and the passwords can be completely different.

Regards,
José Ignacio

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

------------------------
Issue id: HELP-15697
Description:
Good Morning ,

I changed my password but I still have the same error when i try to login
to my account. It is ok when i log to the cloud account,
Is there any difference please ?

__________________________________________________________________________________________

You can get more information about our cookies and privacy policies on the following links:

• https://wiki.fiware.org/FIWARE_Privacy_Policy
• https://wiki.fiware.org/Cookies_Policy_FIWARE

Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org

To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help

[Created via e-mail received from: Rim Fezai <rim.fezaii@gmail.com>]

FIWARE Chapter:
FIWARE GEri:

Status: Open

---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

------------------------
Issue id: HELP-15697
Description:
Good Morning ,

I changed my password but I still have the same error when i try to login
to my account. It is ok when i log to the cloud account,
Is there any difference please ?

__________________________________________________________________________________________

You can get more information about our cookies and privacy policies on the following links:

• https://wiki.fiware.org/FIWARE_Privacy_Policy
• https://wiki.fiware.org/Cookies_Policy_FIWARE

Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org

To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help

[Created via e-mail received from: Rim Fezai <rim.fezaii@gmail.com>]

FIWARE Chapter:
FIWARE GEri:

Status: Answered

---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

FW External User - Today 11:19 AM
------------------
Hi,

Thank you for your response. I want to know please why i can't log to my
account.lab.fiware.org account.
This is mail rim.fezaii@gmail.com and the error returned is ::

Le ven. 12 avr. 2019 à 09:37, Help-Desk <jira-help-desk@jira.fiware.org> a

José Ignacio Carretero Guarde - Today 10:36 AM
------------------
The issue has been emailed:

• Time sent: 12/Apr/19 10:36 AM
• To: rim.fezaii@gmail.com
• with subject: *(HELP-15697) [Fiware-lab-help] Problem of account login *
  

Hi,
The accounts/password in cloud.lab.fiware.org and account.lab.fiware.org are completely different. You can have your account in one of them, both of them and the passwords can be completely different.

Regards,
José Ignacio

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

------------------------
Issue id: HELP-15697
Description:
Good Morning ,

I changed my password but I still have the same error when i try to login
to my account. It is ok when i log to the cloud account,
Is there any difference please ?

__________________________________________________________________________________________

You can get more information about our cookies and privacy policies on the following links:

• https://wiki.fiware.org/FIWARE_Privacy_Policy
• https://wiki.fiware.org/Cookies_Policy_FIWARE

Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org

To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help

[Created via e-mail received from: Rim Fezai <rim.fezaii@gmail.com>]

FIWARE Chapter:
FIWARE GEri:

Status: Open

---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

------------------------
Issue id: HELP-15697
Description:
Good Morning ,

I changed my password but I still have the same error when i try to login
to my account. It is ok when i log to the cloud account,
Is there any difference please ?

__________________________________________________________________________________________

You can get more information about our cookies and privacy policies on the following links:

• https://wiki.fiware.org/FIWARE_Privacy_Policy
• https://wiki.fiware.org/Cookies_Policy_FIWARE

Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org

To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-lab-help

[Created via e-mail received from: Rim Fezai <rim.fezaii@gmail.com>]

FIWARE Chapter:
FIWARE GEri:

Status: Answered

---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.