The issue has been emailed:

• Time sent: 25/Mar/19 8:56 AM
• To: benmomo@upvnet.upv.es
• with subject: *(HELP-15607) [Fiware-tech-help] Invalid credentials *
  

Dear user,

The account.lab.fiware.org and the cloud.lab.fiware.org are totally different Identity Manager providers. You have to request a user on both of them if you want to use both.

Sorry for the inconvenience.

FIWARE Lab administrative team

Dear Helpdesk,

supposedly this request was already triggered by Orange, as we are
working together in a EU H2020 research project. The guy in Orange is

Marc Despland (marc.despland@orange.com), and he is experiencing the
same problem as me. Just in case you want to trace the issue.

He also registered other users who are able to login in
https://cloud.lab.fiware.org <https://cloud.lab.fiware.org/>, who hadn't
a previous account at Fiware.

So, what should I do? Create a new account? In this case, 'Create
Account' or 'Request Community Account'?

Kind regards,

Benjamin

The issue has been emailed:

• Time sent: 25/Mar/19 10:03 AM
• To: benmomo@upvnet.upv.es
• with subject: *(HELP-15607) [Fiware-tech-help] Invalid credentials *
  

Dear user,

I was checking your user and apparently there was an account with that username some time ago. I assume that you wanted to access to the FIWARE Lab. If this is the case, could you tell us which region do you want to use and we recreate the password to access to that account.

FIWARE Lab administrative team

The issue has been emailed:

• Time sent: 25/Mar/19 10:18 AM
• To: benmomo@upvnet.upv.es
• with subject: *(HELP-15607) [Fiware-tech-help] Invalid credentials *
  

Dear user,

Since more than a year ago, there are different logins for Cloud and for account.lab.fiware.org. So, it is likely that one password can't be used in the other.

However, I'd like to ask you what region you were using, I guess it has been a long time ago since you haven't logged in FIWARE Lab. You seem to be in a project with other people, aren't you?

Best regards,
José Ignacio

From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:

Fernando Lopez - Today 10:03 AM
------------------
The issue has been emailed:

• Time sent: 25/Mar/19 10:03 AM
• To: benmomo@upvnet.upv.es
• with subject: *(HELP-15607) [Fiware-tech-help] Invalid credentials *
  

Dear user,

I was checking your user and apparently there was an account with that username some time ago. I assume that you wanted to access to the FIWARE Lab. If this is the case, could you tell us which region do you want to use and we recreate the password to access to that account.

FIWARE Lab administrative team

FW External User - Today 9:13 AM
------------------
Dear Helpdesk,

supposedly this request was already triggered by Orange, as we are
working together in a EU H2020 research project. The guy in Orange is

Marc Despland (marc.despland@orange.com), and he is experiencing the
same problem as me. Just in case you want to trace the issue.

He also registered other users who are able to login in
https://cloud.lab.fiware.org <https://cloud.lab.fiware.org/>, who hadn't
a previous account at Fiware.

So, what should I do? Create a new account? In this case, 'Create
Account' or 'Request Community Account'?

Kind regards,

Benjamin

Fernando Lopez - Today 8:56 AM
------------------
The issue has been emailed:

• Time sent: 25/Mar/19 8:56 AM
• To: benmomo@upvnet.upv.es
• with subject: *(HELP-15607) [Fiware-tech-help] Invalid credentials *
  

Dear user,

The account.lab.fiware.org and the cloud.lab.fiware.org are totally different Identity Manager providers. You have to request a user on both of them if you want to use both.

Sorry for the inconvenience.

FIWARE Lab administrative team

------------------------
Issue id: HELP-15607
Description:
Hi,

I'm able to successfully log in at https://account.lab.fiware.org/idm/,
but I cannot log in at https://cloud.lab.fiware.org/project/ (invalid
credentials). Any hint?

user = benmomo@upvnet.upv.es

Regards,

Benjamin

__________________________________________________________________________________________

You can get more information about our cookies and privacy policies on the following links:

• https://wiki.fiware.org/FIWARE_Privacy_Policy
• https://wiki.fiware.org/Cookies_Policy_FIWARE

Fiware-tech-help mailing list
Fiware-tech-help@lists.fiware.org

To unsubscribe from Fiware-tech-help mailing list, go to the information page of the list at:
https://lists.fiware.org/listinfo/fiware-tech-help

[Created via e-mail received from: Benjamin Molina <benmomo@upvnet.upv.es>]

FIWARE Chapter:
FIWARE GEri:

Status: Answered

---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

Dear Helpdesk,

FYI, the old account was created when I was involved in the FiContent-2
EU project. Later on I somehow got disconnected and don't know the
status of the account.

Regarding your question (region), for me it would be fine any node in
Spain, if possible.

Regards,

Benjamin

Yes,

the project is called PIXEL, where Orange is also participating. Marc
Despland is the guy who made the official request; maybe he request for
a node in France.

Regards,

Benjamin

The project is set to Lannion5 – I'd added the user to Lannion5