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  1. Help-Desk
  2. HELP-15580

FIWARE Tech Assistance: Login problem Mashup

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Hi!

          I've just registered on Fiware labs and got an account. I can access the cloud, but I can't access the Mashup. I tried if there are separate account that should be registered for the mashup, but when doing that I get the error that my mail is already used. I assume from that that there is just a common account for all Fiware lab features.

          Could you please advise

          Thanks,
          Stefan

          Stefan Lindgren
          Chief Technology Officer
          TalkPool - Connecting Things
          [cid:image001.png@01D1748D.83F55840]

          TalkPool AB, Östergatan 11, SE-434 30, Kungsbacka, Sweden
          Mobile: +46 760 075 066
          www.talkpool.io<http://www.talkpool.io>

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          [Created via e-mail received from: Stefan Lindgren <stefan.lindgren@talkpool.com>]

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            fla Fernando Lopez added a comment -

            The issue has been emailed:

            • Time sent: 20/Mar/19 12:13 PM
            • To: stefan.lindgren@talkpool.com
            • with subject: *(HELP-15580) [Fiware-lab-help] FIWARE Lab Assistance: Login problem Mashup *

            Dear user,

            When you mention that you cannot access to the Mashups, I assume that you are talking about Mashup. Keep in mind that there are two different Identity Management (IDM) in the FIWARE Ecosystem. the one for the cloud and the other one (Account IDM) for the global services like Mashup, Store, and Data.

            Show
            fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 20/Mar/19 12:13 PM To: stefan.lindgren@talkpool.com with subject: *( HELP-15580 ) [Fiware-lab-help] FIWARE Lab Assistance: Login problem Mashup * Dear user, When you mention that you cannot access to the Mashups, I assume that you are talking about Mashup . Keep in mind that there are two different Identity Management (IDM) in the FIWARE Ecosystem. the one for the cloud and the other one ( Account IDM ) for the global services like Mashup, Store, and Data.
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            fw.ext.user FW External User added a comment -

            Hi!

            The problem has been solved. There was no information that a verification mail was sent, but I found it in my junk mail later on. The ticket can be set to solved

            Thanks,
            Stefan

            Show
            fw.ext.user FW External User added a comment - Hi! The problem has been solved. There was no information that a verification mail was sent, but I found it in my junk mail later on. The ticket can be set to solved Thanks, Stefan

              People

              • Assignee:
                fla Fernando Lopez
                Reporter:
                fw.ext.user FW External User
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                Dates

                • Created:
                  Updated:
                  Resolved: