The issue has been emailed:

• Time sent: 26/Feb/19 4:58 PM
• To: juliadson.sm@gmail.com
• with subject: *(HELP-15499) [Fiware-lab-help] Upgrade Account Fiware *
  

Your account is still activated.

Regards,
José Ignacio

From FIWARE JIRA - Main Help Desk ----

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Comments:

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Issue id: HELP-15499
Description:
Good morning, I would like to update my fiware community account. for
health problems I had to move away from the federal university of sergipe
and now with my return I need to finish my research on the fiware platform
as the focus of the research. thank you for your attention Att, Juliadson
Souza Moura

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[Created via e-mail received from: Juliadson Souza Moura <juliadson.sm@gmail.com>]

FIWARE Chapter:
FIWARE GEri:

Status: Open

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This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

Thank you for your attention. I can not access it. Could you send me the
procedures to reset the password. I can only change the fiware password and
not the account lab .

Em ter, 26 de fev de 2019 às 12:59, Help-Desk <

Could you pass me the procedures for updating the password of the account
lab fiware, do not get access in any way!

Em ter, 26 de fev de 2019 às 14:12, Help-Desk <

I can not log in with the old password and can not even restore the old
password. How can I reset and recover my password?

Em ter, 26 de fev de 2019 às 12:59, Help-Desk <