José Ignacio Carretero Guarde added a comment - 14/Feb/19 4:44 PM The issue has been emailed: Time sent: 14/Feb/19 4:44 PM To: marco.cucchi@amigoclimate.com with subject: *( HELP-15460 ) [Fiware-lab-help] Instance suspended, URGENT * We have assigned your ticket to Vicenza Node Support team. But anyway, Can't you make your instance work again from the Cloud Portal ( https://cloud.lab.fiware.org)? Thank you for your email, Regards. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-15460 Description: Dear madame, sir I'm Marco Cucchi and I'm registered to Fiware Lab with this email account and with this project ID ccc89ee2e3584d31beccdfdeaec828d0. I noticed that the VM instance called SOON has been suspended. Since it is really important to get it running now, I really appreciate your help. Thank you in advance. Kind Regards – ------------------------- Marco Cucchi Scientist AMIGO Via Flaminia 48, I-00196 Roma < https://maps.google.com/?q=Via+Flaminia+48,+I-00196+Roma&entry=gmail&source=g > marco.cucchi@amigoclimate.com <mp@amigoclimate.com> www.amigoclimate.com __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Marco Cucchi <marco.cucchi@amigoclimate.com>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

Vicenza Node Support added a comment - 18/Feb/19 8:47 AM Dear user, I had to suspend the instance due to a huge internet traffic caused by it. Now the vm is up and runnig but I ask you to check the activity of all the processes inside the instance. Regards