Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-15392

FIWARE.Request.Lab.Re: Termination of your FIWARE Lab Trial User account on the Zurich2 node.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Murphy,

      I recently registered (at 6 days a go) but I think it was in the region of France.
      I do not know if this email is wrong. I have not had any chance to see the features of Fiware.
      If I have to do any other management, please kindly tell me what I have to do.
      Also if there is a clear guide (this guide in Spanish would be wonderful) to be able to evaluate the pilot of the project it is feasible to do it with Fiware or I have to look for another solution.
      I do not have at the moment any incubator or accelerator to go to and I do not know if the possibility still exists or that this project, Fiware, is in its final phase.
      I appreciate that you can clarify to me in what real point my access to the platform is.

      TIA
      Miguel Segura

      Enviado desde mi dispositivo con Windows 10

      ________________________________
      De: Murphy Seán (murp) <murp@zhaw.ch>
      Enviado: Wednesday, January 30, 2019 11:06:37 AM
      Para: Murphy Seán (murp)
      Asunto: Termination of your FIWARE Lab Trial User account on the Zurich2 node

      Dear FIWARE Lab Trial user,

      Your FIWARE Lab Trial account has expired in the region Zurich2. Consequently,
      your account will be removed. This means that all resources in the Zurich2
      FIWARE Lab node associated with this account will be deleted and you will not be
      able to use the Zurich2 FIWARE Lab resources in future.

      We are hereby providing you two weeks notice of this as per the terms and
      conditions of the use of FIWARE Lab. We cannot guarantee that your resources
      will be available from Thursday Feb 14th 2019.

      The deletion of the resources will not be instantaneous but from that day
      we cannot guarantee that they will be available.

      If you want to continue using your resources, please email fiware-lab-help@lists.fi-ware.org
      indicating your intentions.

      If you wish to retain your work on FIWARE Lab, please backup all resources
      before Thursday Feb 14th 2019.

      Best Regards,
      FIWARE Lab Team

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Miguel Segura <miguel_segura@outlook.com>]

        Activity

        Hide
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

        The issue has been emailed:

        • Time sent: 13/Feb/19 2:35 PM
        • To: miguel_segura@outlook.com
        • with subject: *(HELP-15392) Re: [Fiware-lab-help] Termination of your FIWARE Lab Trial User account on the Zurich2 node *

        Dear Miguel,

        Apologies for the confusion; you have been listed as one of
        users on the Zurich FIWARE node; perhaps this is incorrect.

        If you have never used resources on the Zurich node, then
        there is not much for you to do.

        I will liaise with other colleagues to ensure that you have an
        appropriate allocation on another node.

        BR,
        Sean.

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-15392
        Description:
        Dear Murphy,

        I recently registered (at 6 days a go) but I think it was in the region of France.
        I do not know if this email is wrong. I have not had any chance to see the features of Fiware.
        If I have to do any other management, please kindly tell me what I have to do.
        Also if there is a clear guide (this guide in Spanish would be wonderful) to be able to evaluate the pilot of the project it is feasible to do it with Fiware or I have to look for another solution.
        I do not have at the moment any incubator or accelerator to go to and I do not know if the possibility still exists or that this project, Fiware, is in its final phase.
        I appreciate that you can clarify to me in what real point my access to the platform is.

        TIA
        Miguel Segura

        Enviado desde mi dispositivo con Windows 10

        ________________________________
        De: Murphy Seán (murp) <murp@zhaw.ch>
        Enviado: Wednesday, January 30, 2019 11:06:37 AM
        Para: Murphy Seán (murp)
        Asunto: Termination of your FIWARE Lab Trial User account on the Zurich2 node

        Dear FIWARE Lab Trial user,

        Your FIWARE Lab Trial account has expired in the region Zurich2. Consequently,
        your account will be removed. This means that all resources in the Zurich2
        FIWARE Lab node associated with this account will be deleted and you will not be
        able to use the Zurich2 FIWARE Lab resources in future.

        We are hereby providing you two weeks notice of this as per the terms and
        conditions of the use of FIWARE Lab. We cannot guarantee that your resources
        will be available from Thursday Feb 14th 2019.

        The deletion of the resources will not be instantaneous but from that day
        we cannot guarantee that they will be available.

        If you want to continue using your resources, please email fiware-lab-help@lists.fi-ware.org
        indicating your intentions.

        If you wish to retain your work on FIWARE Lab, please backup all resources
        before Thursday Feb 14th 2019.

        Best Regards,
        FIWARE Lab Team

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Miguel Segura <miguel_segura@outlook.com>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Open

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - The issue has been emailed: Time sent: 13/Feb/19 2:35 PM To: miguel_segura@outlook.com with subject: *( HELP-15392 ) Re: [Fiware-lab-help] Termination of your FIWARE Lab Trial User account on the Zurich2 node * Dear Miguel, Apologies for the confusion; you have been listed as one of users on the Zurich FIWARE node; perhaps this is incorrect. If you have never used resources on the Zurich node, then there is not much for you to do. I will liaise with other colleagues to ensure that you have an appropriate allocation on another node. BR, Sean. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-15392 Description: Dear Murphy, I recently registered (at 6 days a go) but I think it was in the region of France. I do not know if this email is wrong. I have not had any chance to see the features of Fiware. If I have to do any other management, please kindly tell me what I have to do. Also if there is a clear guide (this guide in Spanish would be wonderful) to be able to evaluate the pilot of the project it is feasible to do it with Fiware or I have to look for another solution. I do not have at the moment any incubator or accelerator to go to and I do not know if the possibility still exists or that this project, Fiware, is in its final phase. I appreciate that you can clarify to me in what real point my access to the platform is. TIA Miguel Segura Enviado desde mi dispositivo con Windows 10 ________________________________ De: Murphy Seán (murp) <murp@zhaw.ch> Enviado: Wednesday, January 30, 2019 11:06:37 AM Para: Murphy Seán (murp) Asunto: Termination of your FIWARE Lab Trial User account on the Zurich2 node Dear FIWARE Lab Trial user, Your FIWARE Lab Trial account has expired in the region Zurich2. Consequently, your account will be removed. This means that all resources in the Zurich2 FIWARE Lab node associated with this account will be deleted and you will not be able to use the Zurich2 FIWARE Lab resources in future. We are hereby providing you two weeks notice of this as per the terms and conditions of the use of FIWARE Lab. We cannot guarantee that your resources will be available from Thursday Feb 14th 2019. The deletion of the resources will not be instantaneous but from that day we cannot guarantee that they will be available. If you want to continue using your resources, please email fiware-lab-help@lists.fi-ware.org indicating your intentions. If you wish to retain your work on FIWARE Lab, please backup all resources before Thursday Feb 14th 2019. Best Regards, FIWARE Lab Team __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Miguel Segura <miguel_segura@outlook.com>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

        @Mauro - as discussed via email, please provide quota for this user.

        Thanks,
        Sean.

        Show
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - @Mauro - as discussed via email, please provide quota for this user. Thanks, Sean.
        Hide
        mauropecetti Vicenza Node Support added a comment -

        Dear user,
        You have been accepted in Vicenza region.
        Note that, for security reasons, only the following ports are opened for external access:

        22
        80
        443
        3389
        1026
        1099
        8000-9000
        3000
        2376
        27017
        27018
        27019
        30303
        31415
        33033
        1022
        2375
        25001
        4243
        9090
        9091
        4567
        3306
        5000-5255
        5985
        6060
        9292
        9696
        9000-11000
        4061

        If you need others ports you have to send a request.

        Regards
        Vicenza Node Support Team

        Show
        mauropecetti Vicenza Node Support added a comment - Dear user, You have been accepted in Vicenza region. Note that, for security reasons, only the following ports are opened for external access: 22 80 443 3389 1026 1099 8000-9000 3000 2376 27017 27018 27019 30303 31415 33033 1022 2375 25001 4243 9090 9091 4567 3306 5000-5255 5985 6060 9292 9696 9000-11000 4061 If you need others ports you have to send a request. Regards Vicenza Node Support Team

          People

          • Assignee:
            mauropecetti Vicenza Node Support
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: