Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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External Participants:
-
HD-Node:Spain
Description
Hola,
Quiero conservar mi cuenta en este nodo ya que la estamos utilizando para
desarrollar un software para medicina y una de las partes imprescindibles
en este proyecto es la parte cloud que desarrollamos gracias a FIWARE lab.
Por ello necesito conservar mi cuenta.
Un saludo.
El jue., 4 oct. 2018 a las 16:57, <noanswer@admtools.lab.fiware.org>
escribió:
> [image: FIWARE-Lab]
>
> Dear FIWARE Lab user,
>
> You Trial account has expired in region Spain2. This implies that your
> cloud account will be removed, all resources created in any of the FIWARE
> Cloud Portal Lab nodes associated with your authorized organization will be
> deleted and you will not be able to use the FIWARE Lab resources anymore.
>
> The deletion of the resources would not be instantaneous but from that day
> (Thursday, October 11th 2018) we cannot guarantee their consistency.
>
> If you want to continue using your resources, we encourage you to follow
> the steps to upgrade to Community Account (
> http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account).
> You can also write an email explaining your reasons to keep your account to
> fiware-lab-help@lists.fi-ware.org
>
> Nevertheless, if you decide to back up all your work in those resources,
> we encourage you to take all the actions to do it before Thursday, October
> 11th 2018.
>
> Best Regards,
> FIWARE Lab Team
>
> —
> You are receiving this message because you are a registered FIWARE Lab
> cloud user <https://cloud.lab.fiware.org>.
> 2018 (c) FIWARE <http://www.fiware.org/>.
>
__________________________________________________________________________________________
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Fiware-lab-help mailing list
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https://lists.fiware.org/listinfo/fiware-lab-help
[Created via e-mail received from: developer ks93 <developerks93@gmail.com>]
Activity
Ok, there's no problem. Thank you so much for everything. there is no
problem that It is in another node.
I can't login at https://cloud.lab.fiware.org/auth/login the user is
incorrect, Can you help me?
El mar., 15 ene. 2019 a las 8:49, Help-Desk (<jira-help-desk@jira.fiware.org>)
The issue has been emailed:
- Time sent: 16/Jan/19 9:19 AM
- To: developerks93@gmail.com
- with subject: *(
HELP-15309) Re: [Fiware-lab-help] Cloud account expired in Spain2 Node in FIWARE Lab *
Could you indicate us which region do you want to use?
No me importa el nodo si puede ser que sea en europa. Por favor revisa lo
del usuario del login. El correo es developerks93@gmail.com
El mié., 16 ene. 2019 9:20, Help-Desk <jira-help-desk@jira.fiware.org>
The issue has been emailed:
- Time sent: 17/Jan/19 1:08 PM
- To: developerks93@gmail.com
- with subject: *(
HELP-15309) Re: [Fiware-lab-help] Cloud account expired in Spain2 Node in FIWARE Lab *
Your user account was restored and assigned to Vicenza node. Please check it and give us feedback in order that we can close the ticket.
Thank you, How I recovery my password?
El jue., 17 ene. 2019 13:09, Help-Desk <jira-help-desk@jira.fiware.org>
The issue has been emailed:
HELP-15309) Re: [Fiware-lab-help] Cloud account expired in Spain2 Node in FIWARE Lab *Dear user,
Unfortunately, your account was deleted how it is described in the email. We can enable it again but in other region. Nevertheless, the resources that you had in this previous account cannot be recovered.
Sorry for the inconvenience.
FIWARE Lab administrator team