Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi,

      I have a VM in FIWARE Lab associated to my account and it is down.

      Could you please fix it?

      Thanks in advance and BR,

      Daniel

      Daniel Calvo Alonso
      Energy and Transport Market
      Atos Research and Innovation
      Tel: +34 946 66 20 82
      daniel.calvo@atos.net<daniel.calvo@atos.net>
      C/Isabel Torres 19
      Edificio Cisga
      39011 Santander
      https://atos.net/en/insights-and-innovation/innovation-labs
      [Atos]

      Feel free to download our booklet at
      https://atos.net/wp-content/uploads/2017/01/atos-ari-2016.pdf

      This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
      As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

      Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
      Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
      Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
      Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.

      This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
      As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

      Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
      Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
      Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
      Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: "Calvo Alonso, Daniel" <daniel.calvo@atos.net>]

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        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        1d 19h 5m 1 Daniele Santoro 28/Nov/18 11:17 AM
        In Progress In Progress Impeded Impeded
        7d 1h 31m 1 Daniele Santoro 05/Dec/18 12:48 PM
        Impeded Impeded In Progress In Progress
        6d 18h 49m 1 Daniele Santoro 12/Dec/18 7:38 AM
        Closed Closed In Progress In Progress
        7d 4h 51m 1 Fernando Lopez 19/Dec/18 12:29 PM
        In Progress In Progress Answered Answered
        13d 20h 10m 2 José Ignacio Carretero Guarde 02/Jan/19 8:39 AM
        Answered Answered Closed Closed
        4s 2 José Ignacio Carretero Guarde 02/Jan/19 8:39 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        The issue has been emailed:

        • Time sent: 02/Jan/19 8:39 AM
        • To: daniel.calvo@atos.net
        • with subject: *(HELP-15049) [Fiware-lab-help] Error VM *

        Dear Daniel,

        Your VM in Spain node is up and running.

        Regards,
        José Ignacio.

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Fernando Lopez - 19/Dec/18 12:30 PM
        ------------------
        The issue has been emailed:

        • Time sent: 19/Dec/18 12:30 PM
        • To: daniel.calvo@atos.net
        • with subject: *(HELP-15049) [Fiware-lab-help] Error VM *

        Can you please tell us the username and the VM id ?

        Daniele Santoro - 12/Dec/18 7:38 AM
        ------------------
        Ticket closed due to inactivity

        Daniele Santoro - 05/Dec/18 12:48 PM
        ------------------
        Do you have any update on this? Otherwise I will close the ticket in few days.

        Daniele Santoro - 28/Nov/18 11:17 AM
        ------------------
        Can you please tell us the username and the VM id ? Moreover which FIWARE region are you using, Spain?

        ------------------------
        Issue id: HELP-15049
        Description:
        Hi,

        I have a VM in FIWARE Lab associated to my account and it is down.

        Could you please fix it?

        Thanks in advance and BR,

        Daniel

        Daniel Calvo Alonso
        Energy and Transport Market
        Atos Research and Innovation
        Tel: +34 946 66 20 82
        daniel.calvo@atos.net<daniel.calvo@atos.net>
        C/Isabel Torres 19
        Edificio Cisga
        39011 Santander
        https://atos.net/en/insights-and-innovation/innovation-labs
        [Atos]

        Feel free to download our booklet at
        https://atos.net/wp-content/uploads/2017/01/atos-ari-2016.pdf

        This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
        As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

        Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
        Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
        Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
        Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.

        This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
        As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

        Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
        Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
        Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
        Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: "Calvo Alonso, Daniel" <daniel.calvo@atos.net>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        jicg José Ignacio Carretero Guarde added a comment - The issue has been emailed: Time sent: 02/Jan/19 8:39 AM To: daniel.calvo@atos.net with subject: *( HELP-15049 ) [Fiware-lab-help] Error VM * Dear Daniel, Your VM in Spain node is up and running. Regards, José Ignacio. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Fernando Lopez - 19/Dec/18 12:30 PM ------------------ The issue has been emailed: Time sent: 19/Dec/18 12:30 PM To: daniel.calvo@atos.net with subject: *( HELP-15049 ) [Fiware-lab-help] Error VM * Can you please tell us the username and the VM id ? Daniele Santoro - 12/Dec/18 7:38 AM ------------------ Ticket closed due to inactivity Daniele Santoro - 05/Dec/18 12:48 PM ------------------ Do you have any update on this? Otherwise I will close the ticket in few days. Daniele Santoro - 28/Nov/18 11:17 AM ------------------ Can you please tell us the username and the VM id ? Moreover which FIWARE region are you using, Spain? ------------------------ Issue id: HELP-15049 Description: Hi, I have a VM in FIWARE Lab associated to my account and it is down. Could you please fix it? Thanks in advance and BR, Daniel Daniel Calvo Alonso Energy and Transport Market Atos Research and Innovation Tel: +34 946 66 20 82 daniel.calvo@atos.net< daniel.calvo@atos.net > C/Isabel Torres 19 Edificio Cisga 39011 Santander https://atos.net/en/insights-and-innovation/innovation-labs [Atos] Feel free to download our booklet at https://atos.net/wp-content/uploads/2017/01/atos-ari-2016.pdf This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional. Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje. Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes. Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus. This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional. Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje. Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes. Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: "Calvo Alonso, Daniel" <daniel.calvo@atos.net>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        fla Fernando Lopez made changes -
        Assignee Daniele Santoro [ danieles ] José Ignacio Carretero Guarde [ jicg ]
        fla Fernando Lopez made changes -
        HD-Node Spain [ 10846 ]
        fla Fernando Lopez made changes -
        External Participants daniel.calvo@atos.net
        Hide
        fla Fernando Lopez added a comment -

        The issue has been emailed:

        • Time sent: 19/Dec/18 12:30 PM
        • To: daniel.calvo@atos.net
        • with subject: *(HELP-15049) [Fiware-lab-help] Error VM *

        Can you please tell us the username and the VM id ?

        Show
        fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 19/Dec/18 12:30 PM To: daniel.calvo@atos.net with subject: *( HELP-15049 ) [Fiware-lab-help] Error VM * Can you please tell us the username and the VM id ?
        fla Fernando Lopez made changes -
        Resolution Done [ 10000 ]
        Status Closed [ 6 ] In Progress [ 3 ]
        danieles Daniele Santoro made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        danieles Daniele Santoro made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        danieles Daniele Santoro made changes -
        Status Impeded [ 10004 ] In Progress [ 3 ]
        Hide
        danieles Daniele Santoro added a comment -

        Ticket closed due to inactivity

        Show
        danieles Daniele Santoro added a comment - Ticket closed due to inactivity
        danieles Daniele Santoro made changes -
        Status In Progress [ 3 ] Impeded [ 10004 ]
        Hide
        danieles Daniele Santoro added a comment -

        Do you have any update on this? Otherwise I will close the ticket in few days.

        Show
        danieles Daniele Santoro added a comment - Do you have any update on this? Otherwise I will close the ticket in few days.
        danieles Daniele Santoro made changes -
        Assignee Daniele Santoro [ danieles ]
        danieles Daniele Santoro made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        danieles Daniele Santoro added a comment -

        Can you please tell us the username and the VM id ? Moreover which FIWARE region are you using, Spain?

        Show
        danieles Daniele Santoro added a comment - Can you please tell us the username and the VM id ? Moreover which FIWARE region are you using, Spain?
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: