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  1. Help-Desk
  2. HELP-14788

[Fiware-lab-help] Fwd: Cloud account expired in Spain2 Node in FIWARE Lab

    Details

    • HD-Node:
      Spain

      Description

      Dear FIWARE Lab Team,
      this is Antonio Celesti. I'm project manager of CASMOB, a project funded by
      frontierCities2 - Fi-Tech Accelerator. Since we are finalizing our services
      it is fundamental for us that you maintain our cloud account active and all
      associated resources in FIWARE Lab at least by the end of frontierCities2
      that is November 30th, 2018.
      I put in CC our frontierCities2 fi-tech technical coach who is Fernando
      Lopez.
      Please, can you accomodate this request?
      Best regards,
      Antonio Celesti

      ---------- Forwarded message ---------
      From: <noanswer@admtools.lab.fiware.org>
      Date: Thu, 4 Oct 2018 at 16:52
      Subject: Cloud account expired in Spain2 Node in FIWARE Lab
      To: <info@almadigit.com>

      [image: FIWARE-Lab]

      Dear FIWARE Lab user,

      You Trial account has expired in region Spain2. This implies that your
      cloud account will be removed, all resources created in any of the FIWARE
      Cloud Portal Lab nodes associated with your authorized organization will be
      deleted and you will not be able to use the FIWARE Lab resources anymore.

      The deletion of the resources would not be instantaneous but from that day
      (Thursday, October 11th 2018) we cannot guarantee their consistency.

      If you want to continue using your resources, we encourage you to follow
      the steps to upgrade to Community Account (
      http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account).
      You can also write an email explaining your reasons to keep your account to
      fiware-lab-help@lists.fi-ware.org

      Nevertheless, if you decide to back up all your work in those resources, we
      encourage you to take all the actions to do it before Thursday, October
      11th 2018.

      Best Regards,
      FIWARE Lab Team


      You are receiving this message because you are a registered FIWARE Lab
      cloud user <https://cloud.lab.fiware.org>.
      2018 (c) FIWARE <http://www.fiware.org/>.

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Antonio Celesti <a.celesti@almadigit.com>]

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        Activity

        Hide
        spain.node Spain Node Support Team added a comment -

        Ok, I can keep the account info@almadigit.com

        Regards,
        José Ignacio


        −−−
        José Ignacio Carretero

        FIWARE Cloud and Platform Expert
        FIWARE Foundation
        FIWARE Foundation
        Franklinstrasse 13A
        10587 Berlin
        email: joseignacio.carretero@fiware.org
        <joseignacio.carretero@fiware.org>
        www: http://fiware.org
        twitter: @jicarreterogu @FIWARE
        skype: jicarretero

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        Show
        spain.node Spain Node Support Team added a comment - Ok, I can keep the account info@almadigit.com Regards, José Ignacio – −−− José Ignacio Carretero FIWARE Cloud and Platform Expert FIWARE Foundation FIWARE Foundation Franklinstrasse 13A 10587 Berlin email: joseignacio.carretero@fiware.org < joseignacio.carretero@fiware.org > www: http://fiware.org twitter: @jicarreterogu @FIWARE skype: jicarretero __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Dear José Ignacio,
        I hope you are doing well! I'm contacting you because we are experiencing a
        problem with FIWARE Lab in these days because we are not able to start the
        VM named Drupal2 mapped on public IP address 130.206.118.48.
        The machine remains always in restart status and we are not able to perform
        actions on other VMs. Please, since we are at the end of the
        frontierCities2 project and we will have a final demo during the FIWARE
        Summit of Málaga in the next days, please, can you be so kind to solve this
        issue as soon as possible?

        Moreover, since we were informed that there will be several post-project
        events in the next 3 months, please, can you keep the account
        info@almadigit.com active until February 28th, 2019?

        Best regards,
        Antonio

        On Tue, 9 Oct 2018 at 13:21, José Ignacio Carretero <

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Dear José Ignacio, I hope you are doing well! I'm contacting you because we are experiencing a problem with FIWARE Lab in these days because we are not able to start the VM named Drupal2 mapped on public IP address 130.206.118.48. The machine remains always in restart status and we are not able to perform actions on other VMs. Please, since we are at the end of the frontierCities2 project and we will have a final demo during the FIWARE Summit of Málaga in the next days, please, can you be so kind to solve this issue as soon as possible? Moreover, since we were informed that there will be several post-project events in the next 3 months, please, can you keep the account info@almadigit.com active until February 28th, 2019? Best regards, Antonio On Tue, 9 Oct 2018 at 13:21, José Ignacio Carretero < __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: