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  1. Help-Desk
  2. HELP-14578

FIWARE.Request.Lab.Spain.WG: Your FIWARE Lab account has been created ... "Internal Server Error" :-/

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi there,

          Thanks for the Account!

          I am able to log in, but when I activate the link "Account" I get the following server error:

          Internal Server Error

          The server encountered an internal error or misconfiguration and was unable to complete your request.

          Please contact the server administrator at aalonsog@dit.upm.es to inform them of the time this error occurred, and the actions you performed just before this error.

          More information about this error may be available in the server error log.

          ________________________________
          Apache/2.4.7 (Ubuntu) Server at account.lab.fiware.org Port 443

          Thanks for a short feedback on this issue!

          Best regards

          Stephan

          P.S. ... the error occured only some minutes ago - Sun 2018-09-02 18:05 CET - in case you want to check der server logs.

          _________________________________________________________________________________________

          Stephan Frenzel

          Geschäftsführer

          Mobil: +49 (0) 177 / 30 56 330
          Mail: Stephan.Frenzel@kybeidos.de
          Tel: +49 (0) 6221 / 61 60 50

          KYBEIDOS - Die Spezialisten für Smart Data und Advanced Analytics
          Heinrich-Fuchs-Straße 94, 69126 Heidelberg
          Amtsgericht Mannheim HRB 335460; Geschäftsführer: Stephan Frenzel
          KYBEIDOS Gesellschaft für Systeme zur Unternehmenssteuerung mbH
          _________________________________________________________________________________________

          Besuchen Sie uns auch online unter KYBEIDOS.de<http://www.kybeidos.de/>
          Lernen Sie unser Team<http://www.kybeidos.de/unternehmen/ueber-uns/unser-kompetenz-team/>, unsere Kompetenzen<http://www.kybeidos.de/leistungen/uebersicht/>, Lösungen<http://www.kybeidos.de/loesungen> und Referenzen<http://www.kybeidos.de/referenzen/uebersicht/> kennen.
          Unsere Schwerpunkte sind Smart Data Analytics mit SAS<http://www.kybeidos.de/technologien/sas-full-stack/sas-bi-di-plattform/> sowie Smart Data mit Hadoop<http://www.kybeidos.de/loesungen/big-data-und-analytics-30/big-data-mit-hadoop/>
          Join us!<http://www.kybeidos.de/karriere/unsere-stellenangebote/>

          ________________________________
          Von: noanswer@admtools.lab.fiware.org <noanswer@admtools.lab.fiware.org>
          Gesendet: Montag, 20. August 2018 10:00
          An: Stephan Frenzel
          Betreff: Your FIWARE Lab account has been created

          Your account in FIWARE Lab – https://cloud.lab.fiware.org – has been created

          Username: sfrenzel@kybeidos.de
          Password: d318pg9l2rklqfiaa26y

          Please, change your password in your 1st access. You can send your questions to fiware-lab-help@lists.fi-ware.org

          Best Regards,
          FIWARE Lab Team

          __________________________________________________________________________________________

          You can get more information about our cookies and privacy policies on the following links:

          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Stephan Frenzel <stephan.frenzel@kybeidos.de>]

            Activity

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            fw.ext.user FW External User created issue -
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hi Stephan,

            we had a problen in the Lab infrastructure that affects the Account Portal. We are working on fixing it and I hope the portal will be ready soon.

            Sorry for the inconvenience,
            –
            Álvaro

            __________________________________________________________________________________________

            You can get more information about our cookies and privacy policies on the following links:

            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fiware.org
            https://lists.fiware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Hi Stephan, we had a problen in the Lab infrastructure that affects the Account Portal. We are working on fixing it and I hope the portal will be ready soon. Sorry for the inconvenience, – Álvaro __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help
            fla Fernando Lopez made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            fla Fernando Lopez made changes -
            Assignee Fernando Lopez [ fla ]
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            Hide
            Permalink
            fla Fernando Lopez added a comment - - edited

            The issue has been emailed:

            • Time sent: 20/Sep/18 11:51 AM
            • To: Stephan.Frenzel@kybeidos.de
            • with subject: *(HELP-14578) [Fiware-lab-help] WG: Your FIWARE Lab account has been created ... "Internal Server Error" :-/ *

            Dear user,

            The problem that we have in our infrastructure was finally resolved. You should access to the system. Let us know if you have any other problem.

            Best regards,

            FIWARE Lab admin team.

            From FIWARE JIRA - Main Help Desk ----

            -------------------------------------------------------------------------------
            Comments:

            FW External User - 03/Sep/18 9:58 AM
            ------------------
            Hi Stephan,

            we had a problen in the Lab infrastructure that affects the Account Portal. We are working on fixing it and I hope the portal will be ready soon.

            Sorry for the inconvenience,
            –
            Álvaro

            __________________________________________________________________________________________

            You can get more information about our cookies and privacy policies on the following links:

            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fiware.org
            https://lists.fiware.org/listinfo/fiware-lab-help

            ------------------------
            Issue id: HELP-14578

            Show
            fla Fernando Lopez added a comment - - edited The issue has been emailed: Time sent: 20/Sep/18 11:51 AM To: Stephan.Frenzel@kybeidos.de with subject: *( HELP-14578 ) [Fiware-lab-help] WG: Your FIWARE Lab account has been created ... "Internal Server Error" :-/ * Dear user, The problem that we have in our infrastructure was finally resolved. You should access to the system. Let us know if you have any other problem. Best regards, FIWARE Lab admin team. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: FW External User - 03/Sep/18 9:58 AM ------------------ Hi Stephan, we had a problen in the Lab infrastructure that affects the Account Portal. We are working on fixing it and I hope the portal will be ready soon. Sorry for the inconvenience, – Álvaro __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help ------------------------ Issue id: HELP-14578
            fla Fernando Lopez made changes -
            External Participants stephan.frenzel@kybeidos.de
            fla Fernando Lopez made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            fla Fernando Lopez made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] WG: Your FIWARE Lab account has been created ... "Internal Server Error" :-/ FIWARE.Request.Lab.Spain.WG: Your FIWARE Lab account has been created ... "Internal Server Error" :-/
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		22h 15m 1 Fernando Lopez 03/Sep/18 4:28 PM
            In Progress In Progress Answered Answered
            		16d 19h 22m 1 Fernando Lopez 20/Sep/18 11:51 AM
            Answered Answered Closed Closed
            		20h 28m 1 Fernando Lopez 21/Sep/18 8:20 AM

              People

              • Assignee:
                fla Fernando Lopez
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: