Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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External Participants:
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HD-Node:Spain
Description
Hi there,
Thanks for the Account!
I am able to log in, but when I activate the link "Account" I get the following server error:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at aalonsog@dit.upm.es to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
________________________________
Apache/2.4.7 (Ubuntu) Server at account.lab.fiware.org Port 443
Thanks for a short feedback on this issue!
Best regards
Stephan
P.S. ... the error occured only some minutes ago - Sun 2018-09-02 18:05 CET - in case you want to check der server logs.
_________________________________________________________________________________________
Stephan Frenzel
Geschäftsführer
Mobil: +49 (0) 177 / 30 56 330
Mail: Stephan.Frenzel@kybeidos.de
Tel: +49 (0) 6221 / 61 60 50
KYBEIDOS - Die Spezialisten für Smart Data und Advanced Analytics
Heinrich-Fuchs-Straße 94, 69126 Heidelberg
Amtsgericht Mannheim HRB 335460; Geschäftsführer: Stephan Frenzel
KYBEIDOS Gesellschaft für Systeme zur Unternehmenssteuerung mbH
_________________________________________________________________________________________
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________________________________
Von: noanswer@admtools.lab.fiware.org <noanswer@admtools.lab.fiware.org>
Gesendet: Montag, 20. August 2018 10:00
An: Stephan Frenzel
Betreff: Your FIWARE Lab account has been created
Your account in FIWARE Lab – https://cloud.lab.fiware.org – has been created
Username: sfrenzel@kybeidos.de
Password: d318pg9l2rklqfiaa26y
Please, change your password in your 1st access. You can send your questions to fiware-lab-help@lists.fi-ware.org
Best Regards,
FIWARE Lab Team
__________________________________________________________________________________________
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[Created via e-mail received from: Stephan Frenzel <stephan.frenzel@kybeidos.de>]
The issue has been emailed:
HELP-14578) [Fiware-lab-help] WG: Your FIWARE Lab account has been created ... "Internal Server Error" :-/ *Dear user,
The problem that we have in our infrastructure was finally resolved. You should access to the system. Let us know if you have any other problem.
Best regards,
FIWARE Lab admin team.
From FIWARE JIRA - Main Help Desk ----
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Comments:
FW External User - 03/Sep/18 9:58 AM
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Hi Stephan,
we had a problen in the Lab infrastructure that affects the Account Portal. We are working on fixing it and I hope the portal will be ready soon.
Sorry for the inconvenience,
–
Álvaro
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------------------------
Issue id:
HELP-14578