Hi,

I have an issue with account creation. First I created an account at Fiware Lab, and with it an Organization that has Id: 9f7fac558a2041e3baab2ec22cb4b326, and also with it, a cloud was created(ana cloud), but with no resources associated(alias account is ana_pontual). After, I requested for a cloud account, filled in a form with some requirements, and you gave me another cloud: ana.pontual@atos.net: id: 3d7dbf01a98d4164af7590fbfb54e22a, with the required resources, but when I try to access de Organization related to it, and it does not exist.. Now I have an Organization with an empty cloud resources(ana cloud, account alias ana_pontual) and a cloud with no related organization(ana.pontual@atos.net cloud, account alias ana.pontual@atos.net).

Also, at the first cloud(ana cloud) I received access to:
npolitou cloud: 833380e1ac124b96918f4f8529210648 and mmilaprat cloud: 3dcde70029f1485aa231b7bfa6d43f03

But I can't access them neither.
Please, could you help me to unify them, in a way that I can have only one cloud, with a correct id(Organization), and with access to noplitou cloud and mmilaprat cloud??
Thank you in advance!

Regards,
Ana Luíza Pontual

Research & Innovation

T +34 912148619
F +34 917543252
ana.pontual@atos.net
Albarracín 25
28037 Madrid
Spain

----Original Message----
From: fernando.lopez@fiware.org fernando.lopez@fiware.org
Sent: Monday, August 06, 2018 2:30 PM
To: Pontual, Ana Luiza <ana.pontual@atos.net>
Subject: confirm: vT2rH4ny9RfwbSHenZBZJgH4BPhZqGUAqotQUhVjaTBbBFrI

Thank you very much to select FIWARE Lab Cloud. We have received a request for FIWARE Lab user creation.

Here are the results.

Name Ana Pontual
Email ana.pontual@atos.net
Selected Region Spain2

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[Created via e-mail received from: "Pontual, Ana Luiza" <ana.pontual@atos.net>]