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  1. Help-Desk
  2. HELP-14343

FIWARE.Request.Tech.Assistance for errors.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hello,

      I would like to ask help for the following two errors.

      1. I am following this tutorial https://fiware-orion.readthedocs.io/en/master/quick_start_guide/index.html but when I try any command to Orion Context Broker I receive this error:

      {
      "error": "Internal Server Error",
      "description": "Database Error (collection: orion.entities - query(): { quer y: { $or: [

      { _id.id: \"urn:smartsantander:testbed:357\" }

      ], _id.servicePath:

      { $in: [ /^/.*/, null ] }

      }, orderby:

      { creDate: 1 }

      } - exception: socket except ion [CONNECT_ERROR] for localhost:27017 (127.0.0.1) failed)"
      }

      Attached you may find a screenshot of the error.

      2. I am trying to create a mashup on Fiware Lab and I receive the following error when I use the NGSI source operator.

      "Error creating subscription in the context broker server: The server returned an invalid json structure"

      Attached you may find a screenshot of the error and a screenshot of the NGSI source operator settings.

      Can you assist me how can I resolve these problems please?

      Best Regards,

      Maria Tziakouri
      Software Developer, KIOS Research and Innovation Center of Excellence

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-tech-help mailing list
      Fiware-tech-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-tech-help

      [Created via e-mail received from: Maria Tziakouri <tziakouri.maria@ucy.ac.cy>]

      1. NGSI_source_error.png
        28 kB
      2. NGSI_source_settings.png
        46 kB
      3. Orion_error.png
        40 kB

        Activity

        Hide
        fw.ext.user FW External User added a comment -

        Hi,

        Regarding your second point (related to WireCloud and mashups), I guess you
        have an invalid character in the data of some entity (usually it is caused
        by a line break), and there is a known bug on Orion Context Broker which
        generates invalid JSON structures on receiving certain characters in
        entities (such as line breaks).

        Best regards,

        ───────────────────────────
        Miguel Jiménez Gañán, PhD.
        Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software
        Escuela Técnica Superior de Ingenieros Informáticos
        Universidad Politécnica de Madrid (UPM)
        ───────────────────────────

        On Tue, Jun 26, 2018 at 11:10 AM, Maria Tziakouri <tziakouri.maria@ucy.ac.cy

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-tech-help

        Show
        fw.ext.user FW External User added a comment - Hi, Regarding your second point (related to WireCloud and mashups), I guess you have an invalid character in the data of some entity (usually it is caused by a line break), and there is a known bug on Orion Context Broker which generates invalid JSON structures on receiving certain characters in entities (such as line breaks). Best regards, ─────────────────────────── Miguel Jiménez Gañán, PhD. Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software Escuela Técnica Superior de Ingenieros Informáticos Universidad Politécnica de Madrid (UPM) ─────────────────────────── On Tue, Jun 26, 2018 at 11:10 AM, Maria Tziakouri <tziakouri.maria@ucy.ac.cy __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help
        Hide
        jmcantera Jose Manuel Cantera added a comment -

        First error, the problem is that Orion cannot see mongoDB. Please check that MongoDB is up and running and that the Orion host can get access to it.

        Show
        jmcantera Jose Manuel Cantera added a comment - First error, the problem is that Orion cannot see mongoDB. Please check that MongoDB is up and running and that the Orion host can get access to it.
        Hide
        fw.ext.user FW External User added a comment -

        Hello,

        For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data.
        Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know?
        Looking forward for your response!

        Best Regards,

        Maria Tziakouri
        Software Developer, KIOS Research and Innovation Center of Excellence

        Show
        fw.ext.user FW External User added a comment - Hello, For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data. Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know? Looking forward for your response! Best Regards, Maria Tziakouri Software Developer, KIOS Research and Innovation Center of Excellence
        Hide
        fw.ext.user FW External User added a comment -

        Hello,

        For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data.

        Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know?

        Looking forward for your response!

        Best Regards,

        Maria Tziakouri
        Software Developer, KIOS Research and Innovation Center of Excellence

        Show
        fw.ext.user FW External User added a comment - Hello, For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data. Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know? Looking forward for your response! Best Regards, Maria Tziakouri Software Developer, KIOS Research and Innovation Center of Excellence
        Hide
        dmitrii Dmitrii Demin added a comment -

        Maria, thanks for your help. Orion works, you can check it.

        Show
        dmitrii Dmitrii Demin added a comment - Maria, thanks for your help. Orion works, you can check it.
        Hide
        dmitrii Dmitrii Demin added a comment -

        The issue has been emailed:

        • Time sent: 03/Jul/18 2:04 PM
        • To: tziakouri.maria@ucy.ac.cy
        • with subject: *(HELP-14343) [Fiware-tech-help] Assistance for errors *

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Dmitrii Demin - Today 2:03 PM
        ------------------
        Maria, thanks for your help. Orion works, you can check it.

        FW External User - Friday 9:36 AM
        ------------------
        Hello,

        For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data.

        Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know?

        Looking forward for your response!

        Best Regards,

        Maria Tziakouri
        Software Developer, KIOS Research and Innovation Center of Excellence

        FW External User - Thursday 1:20 PM
        ------------------
        Hello,

        For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data.
        Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know?
        Looking forward for your response!

        Best Regards,

        Maria Tziakouri
        Software Developer, KIOS Research and Innovation Center of Excellence

        Jose Manuel Cantera - Thursday 8:59 AM
        ------------------
        First error, the problem is that Orion cannot see mongoDB. Please check that MongoDB is up and running and that the Orion host can get access to it.

        FW External User - 26/Jun/18 6:02 PM
        ------------------
        Hi,

        Regarding your second point (related to WireCloud and mashups), I guess you
        have an invalid character in the data of some entity (usually it is caused
        by a line break), and there is a known bug on Orion Context Broker which
        generates invalid JSON structures on receiving certain characters in
        entities (such as line breaks).

        Best regards,

        ───────────────────────────
        Miguel Jiménez Gañán, PhD.
        Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software
        Escuela Técnica Superior de Ingenieros Informáticos
        Universidad Politécnica de Madrid (UPM)
        ───────────────────────────

        On Tue, Jun 26, 2018 at 11:10 AM, Maria Tziakouri <tziakouri.maria@ucy.ac.cy

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-tech-help

        ------------------------
        Issue id: HELP-14343
        Description:
        Hello,

        I would like to ask help for the following two errors.

        1. I am following this tutorial https://fiware-orion.readthedocs.io/en/master/quick_start_guide/index.html but when I try any command to Orion Context Broker I receive this error:

        {
        "error": "Internal Server Error",
        "description": "Database Error (collection: orion.entities - query(): { quer y: { $or: [

        { _id.id: \"urn:smartsantander:testbed:357\" }

        ], _id.servicePath:

        { $in: [ /^/.*/, null ] }

        }, orderby:

        { creDate: 1 }

        } - exception: socket except ion [CONNECT_ERROR] for localhost:27017 (127.0.0.1) failed)"
        }

        Attached you may find a screenshot of the error.

        2. I am trying to create a mashup on Fiware Lab and I receive the following error when I use the NGSI source operator.

        "Error creating subscription in the context broker server: The server returned an invalid json structure"

        Attached you may find a screenshot of the error and a screenshot of the NGSI source operator settings.

        Can you assist me how can I resolve these problems please?

        Best Regards,

        Maria Tziakouri
        Software Developer, KIOS Research and Innovation Center of Excellence

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-tech-help

        [Created via e-mail received from: Maria Tziakouri <tziakouri.maria@ucy.ac.cy>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        dmitrii Dmitrii Demin added a comment - The issue has been emailed: Time sent: 03/Jul/18 2:04 PM To: tziakouri.maria@ucy.ac.cy with subject: *( HELP-14343 ) [Fiware-tech-help] Assistance for errors * From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Dmitrii Demin - Today 2:03 PM ------------------ Maria, thanks for your help. Orion works, you can check it. FW External User - Friday 9:36 AM ------------------ Hello, For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data. Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know? Looking forward for your response! Best Regards, Maria Tziakouri Software Developer, KIOS Research and Innovation Center of Excellence FW External User - Thursday 1:20 PM ------------------ Hello, For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data. Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know? Looking forward for your response! Best Regards, Maria Tziakouri Software Developer, KIOS Research and Innovation Center of Excellence Jose Manuel Cantera - Thursday 8:59 AM ------------------ First error, the problem is that Orion cannot see mongoDB. Please check that MongoDB is up and running and that the Orion host can get access to it. FW External User - 26/Jun/18 6:02 PM ------------------ Hi, Regarding your second point (related to WireCloud and mashups), I guess you have an invalid character in the data of some entity (usually it is caused by a line break), and there is a known bug on Orion Context Broker which generates invalid JSON structures on receiving certain characters in entities (such as line breaks). Best regards, ─────────────────────────── Miguel Jiménez Gañán, PhD. Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software Escuela Técnica Superior de Ingenieros Informáticos Universidad Politécnica de Madrid (UPM) ─────────────────────────── On Tue, Jun 26, 2018 at 11:10 AM, Maria Tziakouri <tziakouri.maria@ucy.ac.cy __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help ------------------------ Issue id: HELP-14343 Description: Hello, I would like to ask help for the following two errors. 1. I am following this tutorial https://fiware-orion.readthedocs.io/en/master/quick_start_guide/index.html but when I try any command to Orion Context Broker I receive this error: { "error": "Internal Server Error", "description": "Database Error (collection: orion.entities - query(): { quer y: { $or: [ { _id.id: \"urn:smartsantander:testbed:357\" } ], _id.servicePath: { $in: [ /^/.*/, null ] } }, orderby: { creDate: 1 } } - exception: socket except ion [CONNECT_ERROR] for localhost:27017 (127.0.0.1) failed)" } Attached you may find a screenshot of the error. 2. I am trying to create a mashup on Fiware Lab and I receive the following error when I use the NGSI source operator. "Error creating subscription in the context broker server: The server returned an invalid json structure" Attached you may find a screenshot of the error and a screenshot of the NGSI source operator settings. Can you assist me how can I resolve these problems please? Best Regards, Maria Tziakouri Software Developer, KIOS Research and Innovation Center of Excellence __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help [Created via e-mail received from: Maria Tziakouri <tziakouri.maria@ucy.ac.cy>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        fw.ext.user FW External User added a comment -

        Hi,

        I'm not in charge of Orion instance, and I've been observing several errors
        this week. By the way, can you please tell me which version of the NGSI
        Source operator you're using. Older ones use version 1 of the API, whereas
        newer (newest is 4.0.0) use version 2, and there seem to be authentication
        differences on the versions, at least on the Context Broker global instance.

        Today Orion is completely down.

        Best regards,

        ───────────────────────────
        Miguel Jiménez Gañán, PhD.
        Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software
        Escuela Técnica Superior de Ingenieros Informáticos
        Universidad Politécnica de Madrid (UPM)
        ───────────────────────────

        On Fri, Jun 29, 2018 at 9:34 AM, Maria Tziakouri <tziakouri.maria@ucy.ac.cy>

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-tech-help

        Show
        fw.ext.user FW External User added a comment - Hi, I'm not in charge of Orion instance, and I've been observing several errors this week. By the way, can you please tell me which version of the NGSI Source operator you're using. Older ones use version 1 of the API, whereas newer (newest is 4.0.0) use version 2, and there seem to be authentication differences on the versions, at least on the Context Broker global instance. Today Orion is completely down. Best regards, ─────────────────────────── Miguel Jiménez Gañán, PhD. Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software Escuela Técnica Superior de Ingenieros Informáticos Universidad Politécnica de Madrid (UPM) ─────────────────────────── On Fri, Jun 29, 2018 at 9:34 AM, Maria Tziakouri <tziakouri.maria@ucy.ac.cy> __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help
        Hide
        dmitrii Dmitrii Demin added a comment - - edited

        Hi! And one more time thanks, Orion restored! As you can see, this Orion is pretty old (1.7.0), and the latest one is 1.14.0. The same situation is with Wilma PEP Proxy and IDM. We plan to update common stack (all of the components), but the exact date is unknown. Sorry for any inconvenience.

        Show
        dmitrii Dmitrii Demin added a comment - - edited Hi! And one more time thanks, Orion restored! As you can see, this Orion is pretty old (1.7.0), and the latest one is 1.14.0. The same situation is with Wilma PEP Proxy and IDM. We plan to update common stack (all of the components), but the exact date is unknown. Sorry for any inconvenience.
        Hide
        dmitrii Dmitrii Demin added a comment -

        The issue has been emailed:

        • Time sent: 04/Jul/18 11:15 AM
        • To: tziakouri.maria@ucy.ac.cy
        • with subject: *(HELP-14343) [Fiware-tech-help] Assistance for errors *

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Dmitrii Demin - Today 10:20 AM
        ------------------
        Hi! And one more time thanks, Orion restored! As you can see, this Orion is pretty old (1.7.0), and the latest one is 1.14.0. The same situation is with Wilma PEP Proxy and IDM. We plan to update common stack (all of the components), but the exact date is unknown. Sorry for any inconvenience.

        FW External User - Today 9:13 AM
        ------------------
        Hi,

        I'm not in charge of Orion instance, and I've been observing several errors
        this week. By the way, can you please tell me which version of the NGSI
        Source operator you're using. Older ones use version 1 of the API, whereas
        newer (newest is 4.0.0) use version 2, and there seem to be authentication
        differences on the versions, at least on the Context Broker global instance.

        Today Orion is completely down.

        Best regards,

        ───────────────────────────
        Miguel Jiménez Gañán, PhD.
        Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software
        Escuela Técnica Superior de Ingenieros Informáticos
        Universidad Politécnica de Madrid (UPM)
        ───────────────────────────

        On Fri, Jun 29, 2018 at 9:34 AM, Maria Tziakouri <tziakouri.maria@ucy.ac.cy>

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-tech-help

        Dmitrii Demin - Yesterday 2:04 PM
        ------------------
        The issue has been emailed:

        • Time sent: 03/Jul/18 2:04 PM
        • To: tziakouri.maria@ucy.ac.cy
        • with subject: *(HELP-14343) [Fiware-tech-help] Assistance for errors *

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Dmitrii Demin - Today 2:03 PM
        ------------------
        Maria, thanks for your help. Orion works, you can check it.

        FW External User - Friday 9:36 AM
        ------------------
        Hello,

        For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data.

        Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know?

        Looking forward for your response!

        Best Regards,

        Maria Tziakouri
        Software Developer, KIOS Research and Innovation Center of Excellence

        FW External User - Thursday 1:20 PM
        ------------------
        Hello,

        For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data.
        Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know?
        Looking forward for your response!

        Best Regards,

        Maria Tziakouri
        Software Developer, KIOS Research and Innovation Center of Excellence

        Jose Manuel Cantera - Thursday 8:59 AM
        ------------------
        First error, the problem is that Orion cannot see mongoDB. Please check that MongoDB is up and running and that the Orion host can get access to it.

        FW External User - 26/Jun/18 6:02 PM
        ------------------
        Hi,

        Regarding your second point (related to WireCloud and mashups), I guess you
        have an invalid character in the data of some entity (usually it is caused
        by a line break), and there is a known bug on Orion Context Broker which
        generates invalid JSON structures on receiving certain characters in
        entities (such as line breaks).

        Best regards,

        ───────────────────────────
        Miguel Jiménez Gañán, PhD.
        Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software
        Escuela Técnica Superior de Ingenieros Informáticos
        Universidad Politécnica de Madrid (UPM)
        ───────────────────────────

        On Tue, Jun 26, 2018 at 11:10 AM, Maria Tziakouri <tziakouri.maria@ucy.ac.cy

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-tech-help

        ------------------------
        Issue id: HELP-14343
        Description:
        Hello,

        I would like to ask help for the following two errors.

        1. I am following this tutorial https://fiware-orion.readthedocs.io/en/master/quick_start_guide/index.html but when I try any command to Orion Context Broker I receive this error:

        {
        "error": "Internal Server Error",
        "description": "Database Error (collection: orion.entities - query(): { quer y: { $or: [

        { _id.id: \"urn:smartsantander:testbed:357\" }

        ], _id.servicePath:

        { $in: [ /^/.*/, null ] }

        }, orderby:

        { creDate: 1 }

        } - exception: socket except ion [CONNECT_ERROR] for localhost:27017 (127.0.0.1) failed)"
        }

        Attached you may find a screenshot of the error.

        2. I am trying to create a mashup on Fiware Lab and I receive the following error when I use the NGSI source operator.

        "Error creating subscription in the context broker server: The server returned an invalid json structure"

        Attached you may find a screenshot of the error and a screenshot of the NGSI source operator settings.

        Can you assist me how can I resolve these problems please?

        Best Regards,

        Maria Tziakouri
        Software Developer, KIOS Research and Innovation Center of Excellence

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-tech-help

        [Created via e-mail received from: Maria Tziakouri <tziakouri.maria@ucy.ac.cy>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Dmitrii Demin - Yesterday 2:03 PM
        ------------------
        Maria, thanks for your help. Orion works, you can check it.

        FW External User - Friday 9:36 AM
        ------------------
        Hello,

        For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data.

        Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know?

        Looking forward for your response!

        Best Regards,

        Maria Tziakouri
        Software Developer, KIOS Research and Innovation Center of Excellence

        FW External User - Thursday 1:20 PM
        ------------------
        Hello,

        For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data.
        Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know?
        Looking forward for your response!

        Best Regards,

        Maria Tziakouri
        Software Developer, KIOS Research and Innovation Center of Excellence

        Jose Manuel Cantera - Thursday 8:59 AM
        ------------------
        First error, the problem is that Orion cannot see mongoDB. Please check that MongoDB is up and running and that the Orion host can get access to it.

        FW External User - 26/Jun/18 6:02 PM
        ------------------
        Hi,

        Regarding your second point (related to WireCloud and mashups), I guess you
        have an invalid character in the data of some entity (usually it is caused
        by a line break), and there is a known bug on Orion Context Broker which
        generates invalid JSON structures on receiving certain characters in
        entities (such as line breaks).

        Best regards,

        ───────────────────────────
        Miguel Jiménez Gañán, PhD.
        Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software
        Escuela Técnica Superior de Ingenieros Informáticos
        Universidad Politécnica de Madrid (UPM)
        ───────────────────────────

        On Tue, Jun 26, 2018 at 11:10 AM, Maria Tziakouri <tziakouri.maria@ucy.ac.cy

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-tech-help

        ------------------------
        Issue id: HELP-14343
        Description:
        Hello,

        I would like to ask help for the following two errors.

        1. I am following this tutorial https://fiware-orion.readthedocs.io/en/master/quick_start_guide/index.html but when I try any command to Orion Context Broker I receive this error:

        {
        "error": "Internal Server Error",
        "description": "Database Error (collection: orion.entities - query(): { quer y: { $or: [

        { _id.id: \"urn:smartsantander:testbed:357\" }

        ], _id.servicePath:

        { $in: [ /^/.*/, null ] }

        }, orderby:

        { creDate: 1 }

        } - exception: socket except ion [CONNECT_ERROR] for localhost:27017 (127.0.0.1) failed)"
        }

        Attached you may find a screenshot of the error.

        2. I am trying to create a mashup on Fiware Lab and I receive the following error when I use the NGSI source operator.

        "Error creating subscription in the context broker server: The server returned an invalid json structure"

        Attached you may find a screenshot of the error and a screenshot of the NGSI source operator settings.

        Can you assist me how can I resolve these problems please?

        Best Regards,

        Maria Tziakouri
        Software Developer, KIOS Research and Innovation Center of Excellence

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-tech-help

        [Created via e-mail received from: Maria Tziakouri <tziakouri.maria@ucy.ac.cy>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Answered

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        dmitrii Dmitrii Demin added a comment - The issue has been emailed: Time sent: 04/Jul/18 11:15 AM To: tziakouri.maria@ucy.ac.cy with subject: *( HELP-14343 ) [Fiware-tech-help] Assistance for errors * From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Dmitrii Demin - Today 10:20 AM ------------------ Hi! And one more time thanks, Orion restored! As you can see, this Orion is pretty old (1.7.0), and the latest one is 1.14.0. The same situation is with Wilma PEP Proxy and IDM. We plan to update common stack (all of the components), but the exact date is unknown. Sorry for any inconvenience. FW External User - Today 9:13 AM ------------------ Hi, I'm not in charge of Orion instance, and I've been observing several errors this week. By the way, can you please tell me which version of the NGSI Source operator you're using. Older ones use version 1 of the API, whereas newer (newest is 4.0.0) use version 2, and there seem to be authentication differences on the versions, at least on the Context Broker global instance. Today Orion is completely down. Best regards, ─────────────────────────── Miguel Jiménez Gañán, PhD. Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software Escuela Técnica Superior de Ingenieros Informáticos Universidad Politécnica de Madrid (UPM) ─────────────────────────── On Fri, Jun 29, 2018 at 9:34 AM, Maria Tziakouri <tziakouri.maria@ucy.ac.cy> __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help Dmitrii Demin - Yesterday 2:04 PM ------------------ The issue has been emailed: Time sent: 03/Jul/18 2:04 PM To: tziakouri.maria@ucy.ac.cy with subject: *( HELP-14343 ) [Fiware-tech-help] Assistance for errors * From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Dmitrii Demin - Today 2:03 PM ------------------ Maria, thanks for your help. Orion works, you can check it. FW External User - Friday 9:36 AM ------------------ Hello, For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data. Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know? Looking forward for your response! Best Regards, Maria Tziakouri Software Developer, KIOS Research and Innovation Center of Excellence FW External User - Thursday 1:20 PM ------------------ Hello, For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data. Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know? Looking forward for your response! Best Regards, Maria Tziakouri Software Developer, KIOS Research and Innovation Center of Excellence Jose Manuel Cantera - Thursday 8:59 AM ------------------ First error, the problem is that Orion cannot see mongoDB. Please check that MongoDB is up and running and that the Orion host can get access to it. FW External User - 26/Jun/18 6:02 PM ------------------ Hi, Regarding your second point (related to WireCloud and mashups), I guess you have an invalid character in the data of some entity (usually it is caused by a line break), and there is a known bug on Orion Context Broker which generates invalid JSON structures on receiving certain characters in entities (such as line breaks). Best regards, ─────────────────────────── Miguel Jiménez Gañán, PhD. Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software Escuela Técnica Superior de Ingenieros Informáticos Universidad Politécnica de Madrid (UPM) ─────────────────────────── On Tue, Jun 26, 2018 at 11:10 AM, Maria Tziakouri <tziakouri.maria@ucy.ac.cy __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help ------------------------ Issue id: HELP-14343 Description: Hello, I would like to ask help for the following two errors. 1. I am following this tutorial https://fiware-orion.readthedocs.io/en/master/quick_start_guide/index.html but when I try any command to Orion Context Broker I receive this error: { "error": "Internal Server Error", "description": "Database Error (collection: orion.entities - query(): { quer y: { $or: [ { _id.id: \"urn:smartsantander:testbed:357\" } ], _id.servicePath: { $in: [ /^/.*/, null ] } }, orderby: { creDate: 1 } } - exception: socket except ion [CONNECT_ERROR] for localhost:27017 (127.0.0.1) failed)" } Attached you may find a screenshot of the error. 2. I am trying to create a mashup on Fiware Lab and I receive the following error when I use the NGSI source operator. "Error creating subscription in the context broker server: The server returned an invalid json structure" Attached you may find a screenshot of the error and a screenshot of the NGSI source operator settings. Can you assist me how can I resolve these problems please? Best Regards, Maria Tziakouri Software Developer, KIOS Research and Innovation Center of Excellence __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help [Created via e-mail received from: Maria Tziakouri <tziakouri.maria@ucy.ac.cy>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk. Dmitrii Demin - Yesterday 2:03 PM ------------------ Maria, thanks for your help. Orion works, you can check it. FW External User - Friday 9:36 AM ------------------ Hello, For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data. Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know? Looking forward for your response! Best Regards, Maria Tziakouri Software Developer, KIOS Research and Innovation Center of Excellence FW External User - Thursday 1:20 PM ------------------ Hello, For both cases, I am using the Orion Context Broker global instance in FIWARE Lab (orion.lab.fiware.org:1026) so I believe that something is not right with that. I have nothing to do with the invalid characters in the data. Can you please check if Orion Context Broker global instance in FIWARE Lab is working as expected and let me know? Looking forward for your response! Best Regards, Maria Tziakouri Software Developer, KIOS Research and Innovation Center of Excellence Jose Manuel Cantera - Thursday 8:59 AM ------------------ First error, the problem is that Orion cannot see mongoDB. Please check that MongoDB is up and running and that the Orion host can get access to it. FW External User - 26/Jun/18 6:02 PM ------------------ Hi, Regarding your second point (related to WireCloud and mashups), I guess you have an invalid character in the data of some entity (usually it is caused by a line break), and there is a known bug on Orion Context Broker which generates invalid JSON structures on receiving certain characters in entities (such as line breaks). Best regards, ─────────────────────────── Miguel Jiménez Gañán, PhD. Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software Escuela Técnica Superior de Ingenieros Informáticos Universidad Politécnica de Madrid (UPM) ─────────────────────────── On Tue, Jun 26, 2018 at 11:10 AM, Maria Tziakouri <tziakouri.maria@ucy.ac.cy __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help ------------------------ Issue id: HELP-14343 Description: Hello, I would like to ask help for the following two errors. 1. I am following this tutorial https://fiware-orion.readthedocs.io/en/master/quick_start_guide/index.html but when I try any command to Orion Context Broker I receive this error: { "error": "Internal Server Error", "description": "Database Error (collection: orion.entities - query(): { quer y: { $or: [ { _id.id: \"urn:smartsantander:testbed:357\" } ], _id.servicePath: { $in: [ /^/.*/, null ] } }, orderby: { creDate: 1 } } - exception: socket except ion [CONNECT_ERROR] for localhost:27017 (127.0.0.1) failed)" } Attached you may find a screenshot of the error. 2. I am trying to create a mashup on Fiware Lab and I receive the following error when I use the NGSI source operator. "Error creating subscription in the context broker server: The server returned an invalid json structure" Attached you may find a screenshot of the error and a screenshot of the NGSI source operator settings. Can you assist me how can I resolve these problems please? Best Regards, Maria Tziakouri Software Developer, KIOS Research and Innovation Center of Excellence __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help [Created via e-mail received from: Maria Tziakouri <tziakouri.maria@ucy.ac.cy>] FIWARE Chapter: FIWARE GEri: Status: Answered --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

          People

          • Assignee:
            dmitrii Dmitrii Demin
            Reporter:
            fw.ext.user FW External User
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              Updated:
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