Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-142

FIWARE.Request.Lab.FI-Lab Assistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: Sprint 4.1.1
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi there,

      is there any way to successfully start an instance in the cloud an access it over the internet?
      I watched the video explaining how to start instances, set up security group and assigning a floating ip.
      But for none of the available regions all steps that have to be done showed up to work.

      For Example
      in Spain I am able to start an instance, but I won’t get a floating IP (error: undefined, cause unknown)
      in Berlin I am able to get a floating IP, but none of the images can be launched (ERROR, no explanation)
      In Trento I am able to start an instance, with an external reachable IP, but the VM started seems to have no network access (seen on the log)

      Can someone tell me a combination of Region/Image which I will be able to launch and access via the internet.

      Greetings,
      Nicolas Berr
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

        Activity

        FIWARE-LAB-HELP FIWARE-LAB-HELP created issue -
        Hide
        ffacca Federico Michele Facca added a comment -

        Dear Nicolas,
        Thanks for writing us. Issues you are experiencing are all related to
        public ip shortage. I will continue the conversation outside the public
        mailinglist.
        Best,
        Federico

        On Wed, Jul 16, 2014 at 5:08 PM, Berr, Nicolas <NBerr@eonerc.rwth-aachen.de>
        wrote:

        > Hi there,
        >
        > is there any way to successfully start an instance in the cloud an access
        > it over the internet?
        > I watched the video explaining how to start instances, set up security
        > group and assigning a floating ip.
        > But for none of the available regions all steps that have to be done
        > showed up to work.
        >
        > For Example
        > in Spain I am able to start an instance, but I won’t get a floating IP
        > (error: undefined, cause unknown)
        > in Berlin I am able to get a floating IP, but none of the images can be
        > launched (ERROR, no explanation)
        > In Trento I am able to start an instance, with an external reachable IP,
        > but the VM started seems to have no network access (seen on the log)
        >
        > Can someone tell me a combination of Region/Image which I will be able to
        > launch and access via the internet.
        >
        > Greetings,
        > Nicolas Berr
        > _______________________________________________
        > Fiware-lab-help mailing list
        > Fiware-lab-help@lists.fi-ware.org
        > https://lists.fi-ware.org/listinfo/fiware-lab-help
        >


        Dr. Federico M. Facca

        CREATE-NET
        Via alla Cascata 56/D
        38123 Povo Trento (Italy)

        T +39 0461 408400 (1669)
        F +39 0461 421157
        M +39 334 6049758
        E federico.facca@create-net.org
        W www.create-net.org

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        ffacca Federico Michele Facca added a comment - Dear Nicolas, Thanks for writing us. Issues you are experiencing are all related to public ip shortage. I will continue the conversation outside the public mailinglist. Best, Federico On Wed, Jul 16, 2014 at 5:08 PM, Berr, Nicolas <NBerr@eonerc.rwth-aachen.de> wrote: > Hi there, > > is there any way to successfully start an instance in the cloud an access > it over the internet? > I watched the video explaining how to start instances, set up security > group and assigning a floating ip. > But for none of the available regions all steps that have to be done > showed up to work. > > For Example > in Spain I am able to start an instance, but I won’t get a floating IP > (error: undefined, cause unknown) > in Berlin I am able to get a floating IP, but none of the images can be > launched (ERROR, no explanation) > In Trento I am able to start an instance, with an external reachable IP, > but the VM started seems to have no network access (seen on the log) > > Can someone tell me a combination of Region/Image which I will be able to > launch and access via the internet. > > Greetings, > Nicolas Berr > _______________________________________________ > Fiware-lab-help mailing list > Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help > – Dr. Federico M. Facca CREATE-NET Via alla Cascata 56/D 38123 Povo Trento (Italy) T +39 0461 408400 (1669) F +39 0461 421157 M +39 334 6049758 E federico.facca@create-net.org W www.create-net.org _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Hi Nicolas,

        in Berlin we had a configuration issue between approx 17:00 and 18:00 CEST which was resolved.

        I saw in the logs that you tried around that time.

        The issue is resolved and it should work now again.

        Unfortunately, we are now in the same situation as other nodes and cannot allocate new floating IPs anymore.

        We are trying to make more available - but public IPs are a very scarce resource.

        The problem is that we need two IPs for each tenant (one for the router and one for the VM) and users tend to step out without freeing resources allocated.
        So we will need some time to clean-up again.

        Please stay tuned.

        Best Regards, Bernd

        ============
        Bernd Bochow
        Next Generation Network Infrastructures
        Fraunhofer Institute for Open Communication Systems (FOKUS)
        Kaiserin-Augusta-Allee 31, D-10589 Berlin
        e-mail: bernd.bochow@fokus.fraunhofer.de, bernd.bochow@ieee.org
        phone: +49 30 3463-7238
        fax: +49 30 3463-997238

        On 16 Jul 2014, at 17:08, Berr, Nicolas wrote:

        > Hi there,
        >
        > is there any way to successfully start an instance in the cloud an access it over the internet?
        > I watched the video explaining how to start instances, set up security group and assigning a floating ip.
        > But for none of the available regions all steps that have to be done showed up to work.
        >
        > For Example
        > in Spain I am able to start an instance, but I won’t get a floating IP (error: undefined, cause unknown)
        > in Berlin I am able to get a floating IP, but none of the images can be launched (ERROR, no explanation)
        > In Trento I am able to start an instance, with an external reachable IP, but the VM started seems to have no network access (seen on the log)
        >
        > Can someone tell me a combination of Region/Image which I will be able to launch and access via the internet.
        >
        > Greetings,
        > Nicolas Berr
        > _______________________________________________
        > Fiware-lab-help mailing list
        > Fiware-lab-help@lists.fi-ware.org
        > https://lists.fi-ware.org/listinfo/fiware-lab-help

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi Nicolas, in Berlin we had a configuration issue between approx 17:00 and 18:00 CEST which was resolved. I saw in the logs that you tried around that time. The issue is resolved and it should work now again. Unfortunately, we are now in the same situation as other nodes and cannot allocate new floating IPs anymore. We are trying to make more available - but public IPs are a very scarce resource. The problem is that we need two IPs for each tenant (one for the router and one for the VM) and users tend to step out without freeing resources allocated. So we will need some time to clean-up again. Please stay tuned. Best Regards, Bernd ============ Bernd Bochow Next Generation Network Infrastructures Fraunhofer Institute for Open Communication Systems (FOKUS) Kaiserin-Augusta-Allee 31, D-10589 Berlin e-mail: bernd.bochow@fokus.fraunhofer.de, bernd.bochow@ieee.org phone: +49 30 3463-7238 fax: +49 30 3463-997238 On 16 Jul 2014, at 17:08, Berr, Nicolas wrote: > Hi there, > > is there any way to successfully start an instance in the cloud an access it over the internet? > I watched the video explaining how to start instances, set up security group and assigning a floating ip. > But for none of the available regions all steps that have to be done showed up to work. > > For Example > in Spain I am able to start an instance, but I won’t get a floating IP (error: undefined, cause unknown) > in Berlin I am able to get a floating IP, but none of the images can be launched (ERROR, no explanation) > In Trento I am able to start an instance, with an external reachable IP, but the VM started seems to have no network access (seen on the log) > > Can someone tell me a combination of Region/Image which I will be able to launch and access via the internet. > > Greetings, > Nicolas Berr > _______________________________________________ > Fiware-lab-help mailing list > Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        henar Henar Muñoz added a comment -

        Hi

        Thanks for contacting us. Regarding Spain region, we are running out of floating IPs. We are working to solve it. Anyway, I have released some IPs for you. Sorry for any inconvenience.
        Regards,
        Henar

        ----Mensaje original----
        De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Berr, Nicolas
        Enviado el: miércoles, 16 de julio de 2014 17:09
        Para: fiware-lab-help@lists.fi-ware.org
        Asunto: [Fiware-lab-help] FI-Lab Assistance

        Hi there,

        is there any way to successfully start an instance in the cloud an access it over the internet?
        I watched the video explaining how to start instances, set up security group and assigning a floating ip.
        But for none of the available regions all steps that have to be done showed up to work.

        For Example
        in Spain I am able to start an instance, but I won't get a floating IP (error: undefined, cause unknown) in Berlin I am able to get a floating IP, but none of the images can be launched (ERROR, no explanation) In Trento I am able to start an instance, with an external reachable IP, but the VM started seems to have no network access (seen on the log)

        Can someone tell me a combination of Region/Image which I will be able to launch and access via the internet.

        Greetings,
        Nicolas Berr
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        ________________________________

        Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.

        The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.

        Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        henar Henar Muñoz added a comment - Hi Thanks for contacting us. Regarding Spain region, we are running out of floating IPs. We are working to solve it. Anyway, I have released some IPs for you. Sorry for any inconvenience. Regards, Henar ---- Mensaje original ---- De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Berr, Nicolas Enviado el: miércoles, 16 de julio de 2014 17:09 Para: fiware-lab-help@lists.fi-ware.org Asunto: [Fiware-lab-help] FI-Lab Assistance Hi there, is there any way to successfully start an instance in the cloud an access it over the internet? I watched the video explaining how to start instances, set up security group and assigning a floating ip. But for none of the available regions all steps that have to be done showed up to work. For Example in Spain I am able to start an instance, but I won't get a floating IP (error: undefined, cause unknown) in Berlin I am able to get a floating IP, but none of the images can be launched (ERROR, no explanation) In Trento I am able to start an instance, with an external reachable IP, but the VM started seems to have no network access (seen on the log) Can someone tell me a combination of Region/Image which I will be able to launch and access via the internet. Greetings, Nicolas Berr _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Assignee Manuel Escriche [Administrator] [ mev ] Federico Michele Facca [ ffacca ]
        ffacca Federico Michele Facca made changes -
        Resolution Done [ 10000 ]
        Status To Do [ 10001 ] Done [ 10000 ]
        mev Manuel Escriche made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        mev Manuel Escriche made changes -
        Workflow Basic Workflow [ 12500 ] FW eRequest Workflow [ 16141 ]
        Issue Type Question [ 10004 ] eRequest [ 10101 ]
        FI-WARE Environment FI-LAB [ 10100 ]
        Resolution Done [ 10000 ]
        mev Manuel Escriche made changes -
        Resolution Done [ 10000 ]
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 16141 ] eRequest Workflow-2 [ 16724 ]
        mev Manuel Escriche made changes -
        Status Done [ 10000 ] In Progress [ 3 ]
        mev Manuel Escriche made changes -
        Status In Progress [ 3 ] Done [ 10000 ]
        mev Manuel Escriche made changes -
        Workflow eRequest Workflow-2 [ 16724 ] FW eRequest Workflow [ 17065 ]
        mev Manuel Escriche made changes -
        Fix Version/s Sprint 4.1.1 [ 10737 ]
        mev Manuel Escriche made changes -
        Reporter FIWARE-LAB-HELP [ fiware-lab-help ] FW External User [ fw.external.urser ]
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 17065 ] FW extRequest Workflow-II [ 41138 ]
        Status Done [ 10000 ] Closed [ 6 ]
        Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] FI-Lab Assistance FIWARE.Request.Lab.FI-Lab Assistance
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        To Do To Do Done Done
        15d 21h 53m 1 Federico Michele Facca 10/Oct/14 12:28 PM
        Done Done In Progress In Progress
        12d 10h 1m 1 Manuel Escriche 22/Oct/14 10:29 PM
        In Progress In Progress Done Done
        2m 6s 1 Manuel Escriche 22/Oct/14 10:31 PM
        Done Done Closed Closed
        446d 11h 39m 1 Manuel Escriche 12/Jan/16 9:10 AM

          People

          • Assignee:
            ffacca Federico Michele Facca
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: