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  1. Help-Desk
  2. HELP-14221

Login not working on https://cloud.lab.fiware.org/auth/login/

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: None
        • Labels:
          None

          Description

          I cannot login anymore to https://cloud.lab.fiware.org/auth/login/ using my
          credentials for https://account.lab.fiware.org/

          Why?

          –
          Unai Martínez
          Ideable Solutions
          unai@ideable.net
          667 656 752

          [Created via e-mail received from: Unai Martinez <unai@ideable.net>]

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            fla Fernando Lopez added a comment -

            The issue has been emailed:

            Dear user,

            They are two different Identity Services since some months ago. You cannot register in one using the credentials of the other one.

            If you did not remember the credentials of the cloud let us now and we reset your account.

            FIWARE Lab team

            From FIWARE JIRA - Main Help Desk ----

            -------------------------------------------------------------------------------
            Comments:

            ------------------------
            Issue id: HELP-14221
            Description:
            I cannot login anymore to https://cloud.lab.fiware.org/auth/login/ using my
            credentials for https://account.lab.fiware.org/

            Why?

            –
            Unai Martínez
            Ideable Solutions
            unai@ideable.net
            667 656 752

            [Created via e-mail received from: Unai Martinez <unai@ideable.net>]

            FIWARE Chapter:
            FIWARE GEri:

            Status: In Progress

            ---------------------
            This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

            Show
            fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 01/Jun/18 11:40 AM To: unai@ideable.net with subject: *( HELP-14221 ) Login not working on https://cloud.lab.fiware.org/auth/login/ * Dear user, They are two different Identity Services since some months ago. You cannot register in one using the credentials of the other one. If you did not remember the credentials of the cloud let us now and we reset your account. FIWARE Lab team From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-14221 Description: I cannot login anymore to https://cloud.lab.fiware.org/auth/login/ using my credentials for https://account.lab.fiware.org/ Why? – Unai Martínez Ideable Solutions unai@ideable.net 667 656 752 [Created via e-mail received from: Unai Martinez <unai@ideable.net>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
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            fw.ext.user FW External User added a comment -

            Ok,

            yes please reset it.

            The email is sysadmins@ideable.net

            Thanks in advance,

            On Fri, Jun 1, 2018 at 11:41 AM Help-Desk <jira-help-desk@jira.fiware.org>

            –
            Unai Martínez
            Ideable Solutions
            unai@ideable.net
            667 656 752

            Show
            fw.ext.user FW External User added a comment - Ok, yes please reset it. The email is sysadmins@ideable.net Thanks in advance, On Fri, Jun 1, 2018 at 11:41 AM Help-Desk <jira-help-desk@jira.fiware.org> – Unai Martínez Ideable Solutions unai@ideable.net 667 656 752
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            jicg José Ignacio Carretero Guarde added a comment -

            Please ask for a password reset using your "sysadmins@ideable.net" email. A complete new ticket, please.

            Thank you.

            Best regards,
            José Ignacio

            Show
            jicg José Ignacio Carretero Guarde added a comment - Please ask for a password reset using your "sysadmins@ideable.net" email. A complete new ticket, please. Thank you. Best regards, José Ignacio

              People

              • Assignee:
                fla Fernando Lopez
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: