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  1. Help-Desk
  2. HELP-14168

FIWARE.Request.Lab.Spain.I cannot access to one of my instances.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Spain

      Description

      Hi,
      I cannot access to SSH to one of my instances, I can access to it in the past but today I can't.

      The VM is running and the status is "Activo".

      The name of the instance is "CEDUS_VM1"

      The main data of the instance:

      Nombre
      CEDUS_VM1
      ID
      6d7ebac9-a983-465c-8605-a340b1a542b2
      Estado
      Activo
      Zona de Disponibilidad
      nova
      Creada
      13 de Octubre de 2017 a las 09:01
      Tiempo desde la Creación
      7 meses, 1 semana

      If I try to access to the log tab I get

      No ha sido posible obtener el log de la instancia "6d7ebac9-a983-465c-8605-a340b1a542b2".

      If I try to access to the "console" tab I get:

      Consola actualmente no disponible. Inténtelo de nuevo más tarde.

      Best regards;
      Miquel

      Miquel Milà

      Research & Innovation
      Software engineer

      T +34 935043661

      IMPORTANT - MAIL ADDRESS CHANGE: From now on, please use mail address miquel.mila@atos.net<miquel.mila@atos.net>
      The former @atosresearch.eu address was cancelled

      Nueva dirección - New Address
      Pere IV, 291-307
      08020 Barcelona
      Spain
      es.atos.net

      [cid:349045816@01072011-319C]

      This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it.
      As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.

      Este mensaje y los ficheros adjuntos pueden contener información confidencial destinada solamente a la(s) persona(s) mencionadas anteriormente y pueden estar protegidos por secreto profesional.
      Si usted recibe este correo electrónico por error, gracias por informar inmediatamente al remitente y destruir el mensaje.
      Al no estar asegurada la integridad de este mensaje sobre la red, Atos no se hace responsable por su contenido. Su contenido no constituye ningún compromiso para el grupo Atos, salvo ratificación escrita por ambas partes.
      Aunque se esfuerza al máximo por mantener su red libre de virus, el emisor no puede garantizar nada al respecto y no será responsable de cualesquiera daños que puedan resultar de una transmisión de virus.

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: "Mila Prat, Miquel" <miquel.mila@atos.net>]

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        Activity

        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Part of the Spain2 infrastrucutre is unaccesible due to Civil works. Sorry for the inconveniences.

        Show
        jicg José Ignacio Carretero Guarde added a comment - Part of the Spain2 infrastrucutre is unaccesible due to Civil works. Sorry for the inconveniences.

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: