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  1. Help-Desk
  2. HELP-14125

[Fiware-tech-help] Open ports on public ip

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Fiware Support,
      I am trying to open port on an Instance, managing the rules in the
      "Secuiry groups"
      Actually, even if I tried to open multiple ports (see attachments), using
      lsof only SSH port (22) seems open.
      How can I open other ports?
      Thank you very much for your support
      Regards,
      Raffaele Limosani

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-tech-help mailing list
      Fiware-tech-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-tech-help

      [Created via e-mail received from: Raffaele Limosani <raffaele.limosani@santannapisa.it>]

        Activity

        Hide
        fla Fernando Lopez added a comment -

        The issue has been emailed:

        • Time sent: 15/May/18 5:17 PM
        • To: raffaele.limosani@santannapisa.it
        • with subject: *(HELP-14125) [Fiware-tech-help] Open ports on public ip *

        Dear User,

        Could you say us in which region are you working and which is your user account.

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-14125
        Description:
        Dear Fiware Support,
        I am trying to open port on an Instance, managing the rules in the
        "Secuiry groups"
        Actually, even if I tried to open multiple ports (see attachments), using
        lsof only SSH port (22) seems open.
        How can I open other ports?
        Thank you very much for your support
        Regards,
        Raffaele Limosani

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-tech-help

        [Created via e-mail received from: Raffaele Limosani <raffaele.limosani@santannapisa.it>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Open

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 15/May/18 5:17 PM To: raffaele.limosani@santannapisa.it with subject: *( HELP-14125 ) [Fiware-tech-help] Open ports on public ip * Dear User, Could you say us in which region are you working and which is your user account. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-14125 Description: Dear Fiware Support, I am trying to open port on an Instance, managing the rules in the "Secuiry groups" Actually, even if I tried to open multiple ports (see attachments), using lsof only SSH port (22) seems open. How can I open other ports? Thank you very much for your support Regards, Raffaele Limosani __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help [Created via e-mail received from: Raffaele Limosani <raffaele.limosani@santannapisa.it>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        fw.ext.user FW External User added a comment -

        My user account is *raffaele.limosani@santannapisa.it
        <raffaele.limosani@santannapisa.it>*
        I am working from Italy
        Thank you very much for your support
        Regards,
        Raffaele Limosani

        Il giorno mar 15 mag 2018 alle ore 17:18 Help-Desk <

        Show
        fw.ext.user FW External User added a comment - My user account is *raffaele.limosani@santannapisa.it <raffaele.limosani@santannapisa.it>* I am working from Italy Thank you very much for your support Regards, Raffaele Limosani Il giorno mar 15 mag 2018 alle ore 17:18 Help-Desk <
        Hide
        fla Fernando Lopez added a comment -

        The issue has been emailed:

        • Time sent: 16/May/18 10:35 AM
        • To: raffaele.limosani@santannapisa.i
        • with subject: *(HELP-14125) [Fiware-tech-help] Open ports on public ip *

        Dear user,

        Thank you for your response. We need to know which FIWARE Lab node are you using, this information should be in the upper right corner of the FIWARE Lab Cloud portal together with your user. Could you provide them?

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        FW External User - Today 10:04 AM
        ------------------
        My user account is *raffaele.limosani@santannapisa.it
        <raffaele.limosani@santannapisa.it>*
        I am working from Italy
        Thank you very much for your support
        Regards,
        Raffaele Limosani

        Il giorno mar 15 mag 2018 alle ore 17:18 Help-Desk <

        Fernando Lopez - Yesterday 5:17 PM
        ------------------
        The issue has been emailed:

        • Time sent: 15/May/18 5:17 PM
        • To: raffaele.limosani@santannapisa.it
        • with subject: *(HELP-14125) [Fiware-tech-help] Open ports on public ip *

        Dear User,

        Could you say us in which region are you working and which is your user account.

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-14125
        Description:
        Dear Fiware Support,
        I am trying to open port on an Instance, managing the rules in the
        "Secuiry groups"
        Actually, even if I tried to open multiple ports (see attachments), using
        lsof only SSH port (22) seems open.
        How can I open other ports?
        Thank you very much for your support
        Regards,
        Raffaele Limosani

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-tech-help

        [Created via e-mail received from: Raffaele Limosani <raffaele.limosani@santannapisa.it>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Open

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        ------------------------
        Issue id: HELP-14125
        Description:
        Dear Fiware Support,
        I am trying to open port on an Instance, managing the rules in the
        "Secuiry groups"
        Actually, even if I tried to open multiple ports (see attachments), using
        lsof only SSH port (22) seems open.
        How can I open other ports?
        Thank you very much for your support
        Regards,
        Raffaele Limosani

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-tech-help

        [Created via e-mail received from: Raffaele Limosani <raffaele.limosani@santannapisa.it>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 16/May/18 10:35 AM To: raffaele.limosani@santannapisa.i with subject: *( HELP-14125 ) [Fiware-tech-help] Open ports on public ip * Dear user, Thank you for your response. We need to know which FIWARE Lab node are you using, this information should be in the upper right corner of the FIWARE Lab Cloud portal together with your user. Could you provide them? From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: FW External User - Today 10:04 AM ------------------ My user account is *raffaele.limosani@santannapisa.it <raffaele.limosani@santannapisa.it>* I am working from Italy Thank you very much for your support Regards, Raffaele Limosani Il giorno mar 15 mag 2018 alle ore 17:18 Help-Desk < Fernando Lopez - Yesterday 5:17 PM ------------------ The issue has been emailed: Time sent: 15/May/18 5:17 PM To: raffaele.limosani@santannapisa.it with subject: *( HELP-14125 ) [Fiware-tech-help] Open ports on public ip * Dear User, Could you say us in which region are you working and which is your user account. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-14125 Description: Dear Fiware Support, I am trying to open port on an Instance, managing the rules in the "Secuiry groups" Actually, even if I tried to open multiple ports (see attachments), using lsof only SSH port (22) seems open. How can I open other ports? Thank you very much for your support Regards, Raffaele Limosani __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help [Created via e-mail received from: Raffaele Limosani <raffaele.limosani@santannapisa.it>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk. ------------------------ Issue id: HELP-14125 Description: Dear Fiware Support, I am trying to open port on an Instance, managing the rules in the "Secuiry groups" Actually, even if I tried to open multiple ports (see attachments), using lsof only SSH port (22) seems open. How can I open other ports? Thank you very much for your support Regards, Raffaele Limosani __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help [Created via e-mail received from: Raffaele Limosani <raffaele.limosani@santannapisa.it>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        fw.ext.user FW External User added a comment -

        I am sorry, but I am not able to find the information of FIWARE Lab node.
        As an attachment, you can see a screenshot of my cloud overview.
        Raffaele

        Show
        fw.ext.user FW External User added a comment - I am sorry, but I am not able to find the information of FIWARE Lab node. As an attachment, you can see a screenshot of my cloud overview. Raffaele
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Dear Rafaelle,

        Your node is Vicenza.

        There is a router somewhere called 'gi2-2-sar1.MIL.router.colt.net (212.74.87.155)' which is filtering many ports before reaching the Vicenza node — You can test like this:

        1. tcptraceroute to an opened port: tcptraceroute 217.172.12.142 22 ==> Everything is fine.
        2. tcptraceroute to an closed port: tcptraceroute 217.172.12.142 80 ==> You'll see a message (closed port) at the end of the tcp command
        3. tcptraceroute to a filtered port by openstack: tcptraceroute 217.172.12.142 443 ==> You'll see that the last host in tcptraceroute is 217.172.12.142, which is filtering that port.
        4. tcptraceroute to a filtered port before the Vicenza node: tcptraceroute 271.172.12.142 25 ==> You'll see that the las host in tcptraceroute is the one I told you before: 'gi2-2-sar1.MIL.router.colt.net (212.74.87.155)'

        Anyway, we are assigning this ticket to Vicenza administrators.

        Best regards,
        José Ignacio

        Show
        jicg José Ignacio Carretero Guarde added a comment - Dear Rafaelle, Your node is Vicenza. There is a router somewhere called 'gi2-2-sar1.MIL.router.colt.net (212.74.87.155)' which is filtering many ports before reaching the Vicenza node — You can test like this: 1. tcptraceroute to an opened port: tcptraceroute 217.172.12.142 22 ==> Everything is fine. 2. tcptraceroute to an closed port: tcptraceroute 217.172.12.142 80 ==> You'll see a message (closed port) at the end of the tcp command 3. tcptraceroute to a filtered port by openstack: tcptraceroute 217.172.12.142 443 ==> You'll see that the last host in tcptraceroute is 217.172.12.142, which is filtering that port. 4. tcptraceroute to a filtered port before the Vicenza node: tcptraceroute 271.172.12.142 25 ==> You'll see that the las host in tcptraceroute is the one I told you before: 'gi2-2-sar1.MIL.router.colt.net (212.74.87.155)' Anyway, we are assigning this ticket to Vicenza administrators. Best regards, José Ignacio
        Hide
        mauropecetti Vicenza Node Support added a comment -

        Hi all,
        for security reason only the following port are opened for external access:
        22,80,443,3389
        8000-9000
        1026
        5000-5255
        4041
        3000
        2376
        27017
        30303
        1022
        2375
        4243
        9090
        9091
        25001
        3306
        6060

        If you need others ports you have to send a request.
        BR

        Show
        mauropecetti Vicenza Node Support added a comment - Hi all, for security reason only the following port are opened for external access: 22,80,443,3389 8000-9000 1026 5000-5255 4041 3000 2376 27017 30303 1022 2375 4243 9090 9091 25001 3306 6060 If you need others ports you have to send a request. BR
        Hide
        fw.ext.user FW External User added a comment -

        Could you please help me to find the requested information?
        Thank you very much for your kind support.
        Regards,
        Raffaele

        Il giorno mer 16 mag 2018 alle ore 10:51 Raffaele Limosani <

        Show
        fw.ext.user FW External User added a comment - Could you please help me to find the requested information? Thank you very much for your kind support. Regards, Raffaele Il giorno mer 16 mag 2018 alle ore 10:51 Raffaele Limosani <
        Hide
        fw.ext.user FW External User added a comment -

        I am sorry to bother you, but could you help me in this issue?
        Thank you very much for your kind support
        Regards,
        Raffaele

        Il giorno gio 17 mag 2018 alle ore 10:45 Raffaele Limosani <

        Show
        fw.ext.user FW External User added a comment - I am sorry to bother you, but could you help me in this issue? Thank you very much for your kind support Regards, Raffaele Il giorno gio 17 mag 2018 alle ore 10:45 Raffaele Limosani <

          People

          • Assignee:
            mauropecetti Vicenza Node Support
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: