Hi Rahul,

Sorry for the inconvenience.
The IP quota for your account was modified.
Now you can allocate 1 IP for your project. By default the trial user don’t have any IP allocated on Lannion node. Can you check it now?

BR,
Cristian CMECIU
Fiware-Lab/ Lannion Region
Images et Réseaux Support Engineer

----Message d'origine----
De : Fernando Lopez (JIRA) jira-help-desk@jira.fiware.org
Envoyé : lundi 14 mai 2018 10:21
À : Support Lannion <support-lannion@images-et-reseaux.com>
Objet : [FIWARE-JIRA] (HELP-14117) [Fiware-lab-help] FIWARE Lab account re-locate

[ https://jira.fiware.org/browse/HELP-14117?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Fernando Lopez updated HELP-14117:
----------------------------------
HD-Node: Lannion

–
This message was sent by Atlassian JIRA
(v6.4.1#64016)

Hi Cristian,

Thank you now I can see the floating IP assigned to the account.

–
Rahul Tomar - www.tsenso.com <http://www.tsenso.com/>
CPO
Mobil: +49 176 98770263
tsenso GmbH, Ludwigstr. 17 B, 70176 Stuttgart
Amtsgericht Stuttgart, HRB 758165, Geschäftsführer: Matthias Brunner
On 14.05.18, 10:50, "Cristian CMECIU" <ccmeciu@images-et-reseaux.com> wrote:

Hi Rahul,

Sorry for the inconvenience.
The IP quota for your account was modified.
Now you can allocate 1 IP for your project. By default the trial user don’t have any IP allocated on Lannion node. Can you check it now?

BR,
Cristian CMECIU
Fiware-Lab/ Lannion Region
Images et Réseaux Support Engineer

----Message d'origine----
De : Fernando Lopez (JIRA) jira-help-desk@jira.fiware.org
Envoyé : lundi 14 mai 2018 10:21
À : Support Lannion <support-lannion@images-et-reseaux.com>
Objet : [FIWARE-JIRA] (HELP-14117) [Fiware-lab-help] FIWARE Lab account re-locate

[ https://jira.fiware.org/browse/HELP-14117?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Fernando Lopez updated HELP-14117:
----------------------------------
HD-Node: Lannion

> [Fiware-lab-help] FIWARE Lab account re-locate
> ----------------------------------------------
>
> Key: HELP-14117
> URL: https://jira.fiware.org/browse/HELP-14117
> Project: Help-Desk
> Issue Type: extRequest
> Components: FIWARE-LAB-HELP
> Reporter: FW External User
> Assignee: Lannion Node Helpdesk
> Attachments: text.html
>
>
> Hello,
> I have FIWARE lab account in the region Lannion since few months but I cannot access it a still date I never get the IP address on it. Please re-locate my account to any other region where I can get the floating IP address without any problem.
> Best,
> –
> Rahul Tomar - www.tsenso.com<http://www.tsenso.com/>
> CPO
> Mobil: +49 176 98770263
> tsenso GmbH, Ludwigstr. 17 B, 70176 Stuttgart Amtsgericht Stuttgart,
> HRB 758165, Geschäftsführer: Matthias Brunner
>

Ticket solved. I'll close this ticket.