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  1. Help-Desk
  2. HELP-14116

[Fiware-lab-help] FIWARE Lab instance launch problem

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear All,

      I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running.

      Best,

      Rahul Tomar
      CTO & Co-Founder
      Smart Cities Lab

      London. Mumbai. Hamburg. Berlin
      p: +49-176-98770263   

      w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in
        

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Rahul Tomar <rahul@smartcitieslab.in>]

        Activity

        Hide
        fla Fernando Lopez added a comment -

        The issue has been emailed:

        • Time sent: 14/May/18 10:18 AM
        • To: rahul@smartcitieslab.in
        • with subject: *(HELP-14116) [Fiware-lab-help] FIWARE Lab instance launch problem *

        Dear Rahul,

        The region or FIWARE Lab node is in the upper right corner of the FIWARE Lab Cloud portal. You can see there what is your user, which is the project and the region in which you have deployed your resources. Could you provide us this information in order to check what is the problem?

        FIWARE Lab support team

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-14116
        Description:
        Dear All,

        I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running.

        Best,

        Rahul Tomar
        CTO & Co-Founder
        Smart Cities Lab

        London. Mumbai. Hamburg. Berlin
        p: +49-176-98770263   

        w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in
          

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Rahul Tomar <rahul@smartcitieslab.in>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Open

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 14/May/18 10:18 AM To: rahul@smartcitieslab.in with subject: *( HELP-14116 ) [Fiware-lab-help] FIWARE Lab instance launch problem * Dear Rahul, The region or FIWARE Lab node is in the upper right corner of the FIWARE Lab Cloud portal. You can see there what is your user, which is the project and the region in which you have deployed your resources. Could you provide us this information in order to check what is the problem? FIWARE Lab support team From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-14116 Description: Dear All, I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running. Best, Rahul Tomar CTO & Co-Founder Smart Cities Lab London. Mumbai. Hamburg. Berlin p: +49-176-98770263    w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in    __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Rahul Tomar <rahul@smartcitieslab.in>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        fw.ext.user FW External User added a comment -

        Hello,

        Thank you for the reply. I know on top right I can see the region. But in this account I cannot may be I am missing something. I am here attaching the screenshot and let me know.

        Best,

        Rahul Tomar
        CTO & Co-Founder
        Smart Cities Lab

        London. Mumbai. Hamburg. Berlin
        p: +49-176-98770263   

        w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in
          

        On 14. May 2018 at 10:19:18, Help-Desk (jira-help-desk@jira.fiware.org) wrote:

        Dear Rahul,

        The region or FIWARE Lab node is in the upper right corner of the FIWARE Lab Cloud portal. You can see there what is your user, which is the project and the region in which you have deployed your resources. Could you provide us this information in order to check what is the problem?

        FIWARE Lab support team

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-14116
        Description:
        Dear All,

        I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running.

        Best,

        Rahul Tomar
        CTO & Co-Founder
        Smart Cities Lab

        London. Mumbai. Hamburg. Berlin
        p: +49-176-98770263   

        w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in
          

        Show
        fw.ext.user FW External User added a comment - Hello, Thank you for the reply. I know on top right I can see the region. But in this account I cannot may be I am missing something. I am here attaching the screenshot and let me know. Best, Rahul Tomar CTO & Co-Founder Smart Cities Lab London. Mumbai. Hamburg. Berlin p: +49-176-98770263    w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in    On 14. May 2018 at 10:19:18, Help-Desk (jira-help-desk@jira.fiware.org) wrote: Dear Rahul, The region or FIWARE Lab node is in the upper right corner of the FIWARE Lab Cloud portal. You can see there what is your user, which is the project and the region in which you have deployed your resources. Could you provide us this information in order to check what is the problem? FIWARE Lab support team From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-14116 Description: Dear All, I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running. Best, Rahul Tomar CTO & Co-Founder Smart Cities Lab London. Mumbai. Hamburg. Berlin p: +49-176-98770263    w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in   
        Hide
        fla Fernando Lopez added a comment -

        The issue has been emailed:

        • Time sent: 18/May/18 12:19 PM
        • To: rahul@smartcitieslab.in
        • with subject: *(HELP-14116) [Fiware-lab-help] FIWARE Lab instance launch problem *

        Dear Rahul,

        We could not find any resource associated to this account in Spain2. Could you give us more information about the instance that you try to launch. Just a capture of the list of instance that you have could help us to find these resources.

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        FW External User - Monday 11:37 AM
        ------------------
        Hello,

        Thank you for the reply. I know on top right I can see the region. But in this account I cannot may be I am missing something. I am here attaching the screenshot and let me know.

        Best,

        Rahul Tomar
        CTO & Co-Founder
        Smart Cities Lab

        London. Mumbai. Hamburg. Berlin
        p: +49-176-98770263   

        w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in
          

        On 14. May 2018 at 10:19:18, Help-Desk (jira-help-desk@jira.fiware.org) wrote:

        Dear Rahul,

        The region or FIWARE Lab node is in the upper right corner of the FIWARE Lab Cloud portal. You can see there what is your user, which is the project and the region in which you have deployed your resources. Could you provide us this information in order to check what is the problem?

        FIWARE Lab support team

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-14116
        Description:
        Dear All,

        I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running.

        Best,

        Rahul Tomar
        CTO & Co-Founder
        Smart Cities Lab

        London. Mumbai. Hamburg. Berlin
        p: +49-176-98770263   

        w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in
          

        Fernando Lopez - Monday 10:18 AM
        ------------------
        The issue has been emailed:

        • Time sent: 14/May/18 10:18 AM
        • To: rahul@smartcitieslab.in
        • with subject: *(HELP-14116) [Fiware-lab-help] FIWARE Lab instance launch problem *

        Dear Rahul,

        The region or FIWARE Lab node is in the upper right corner of the FIWARE Lab Cloud portal. You can see there what is your user, which is the project and the region in which you have deployed your resources. Could you provide us this information in order to check what is the problem?

        FIWARE Lab support team

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-14116
        Description:
        Dear All,

        I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running.

        Best,

        Rahul Tomar
        CTO & Co-Founder
        Smart Cities Lab

        London. Mumbai. Hamburg. Berlin
        p: +49-176-98770263   

        w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in
          

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Rahul Tomar <rahul@smartcitieslab.in>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Open

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        ------------------------
        Issue id: HELP-14116
        Description:
        Dear All,

        I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running.

        Best,

        Rahul Tomar
        CTO & Co-Founder
        Smart Cities Lab

        London. Mumbai. Hamburg. Berlin
        p: +49-176-98770263   

        w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in
          

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: Rahul Tomar <rahul@smartcitieslab.in>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 18/May/18 12:19 PM To: rahul@smartcitieslab.in with subject: *( HELP-14116 ) [Fiware-lab-help] FIWARE Lab instance launch problem * Dear Rahul, We could not find any resource associated to this account in Spain2. Could you give us more information about the instance that you try to launch. Just a capture of the list of instance that you have could help us to find these resources. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: FW External User - Monday 11:37 AM ------------------ Hello, Thank you for the reply. I know on top right I can see the region. But in this account I cannot may be I am missing something. I am here attaching the screenshot and let me know. Best, Rahul Tomar CTO & Co-Founder Smart Cities Lab London. Mumbai. Hamburg. Berlin p: +49-176-98770263    w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in    On 14. May 2018 at 10:19:18, Help-Desk (jira-help-desk@jira.fiware.org) wrote: Dear Rahul, The region or FIWARE Lab node is in the upper right corner of the FIWARE Lab Cloud portal. You can see there what is your user, which is the project and the region in which you have deployed your resources. Could you provide us this information in order to check what is the problem? FIWARE Lab support team From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-14116 Description: Dear All, I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running. Best, Rahul Tomar CTO & Co-Founder Smart Cities Lab London. Mumbai. Hamburg. Berlin p: +49-176-98770263    w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in    Fernando Lopez - Monday 10:18 AM ------------------ The issue has been emailed: Time sent: 14/May/18 10:18 AM To: rahul@smartcitieslab.in with subject: *( HELP-14116 ) [Fiware-lab-help] FIWARE Lab instance launch problem * Dear Rahul, The region or FIWARE Lab node is in the upper right corner of the FIWARE Lab Cloud portal. You can see there what is your user, which is the project and the region in which you have deployed your resources. Could you provide us this information in order to check what is the problem? FIWARE Lab support team From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-14116 Description: Dear All, I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running. Best, Rahul Tomar CTO & Co-Founder Smart Cities Lab London. Mumbai. Hamburg. Berlin p: +49-176-98770263    w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in    __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Rahul Tomar <rahul@smartcitieslab.in>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk. ------------------------ Issue id: HELP-14116 Description: Dear All, I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running. Best, Rahul Tomar CTO & Co-Founder Smart Cities Lab London. Mumbai. Hamburg. Berlin p: +49-176-98770263    w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in    __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Rahul Tomar <rahul@smartcitieslab.in>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        fw.ext.user FW External User added a comment -

        Hello,

        I have other FIWARE lab accounts also with rahul@fiware.in at Spain2 and r.tomar@tsenso.com at Lanneon and both of these accounts also having same problem. The instance which I am trying to launch is with image "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0”  as also mentioned in my previous email. What more information you want from me.

        I also showed the problem to Fernando in Berlin yesterday.

        Rahul Tomar
        CTO & Co-Founder
        Smart Cities Lab

        London. Mumbai. Hamburg. Berlin
        p: +49-176-98770263   

        w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in
          

        On 18. May 2018 at 12:20:31, Help-Desk (jira-help-desk@jira.fiware.org) wrote:

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Fernando Lopez - Today 12:19 PM
        ------------------
        The issue has been emailed:

        • Time sent: 18/May/18 12:19 PM
        • To: rahul@smartcitieslab.in
        • with subject: *(HELP-14116) [Fiware-lab-help] FIWARE Lab instance launch problem *

        Dear Rahul,

        We could not find any resource associated to this account in Spain2. Could you give us more information about the instance that you try to launch. Just a capture of the list of instance that you have could help us to find these resources.

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        FW External User - Monday 11:37 AM
        ------------------
        Hello,

        Thank you for the reply. I know on top right I can see the region. But in this account I cannot may be I am missing something. I am here attaching the screenshot and let me know.

        Best,

        Rahul Tomar
        CTO & Co-Founder
        Smart Cities Lab

        London. Mumbai. Hamburg. Berlin
        p: +49-176-98770263   

        w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in
          

        On 14. May 2018 at 10:19:18, Help-Desk (jira-help-desk@jira.fiware.org) wrote:

        Dear Rahul,

        The region or FIWARE Lab node is in the upper right corner of the FIWARE Lab Cloud portal. You can see there what is your user, which is the project and the region in which you have deployed your resources. Could you provide us this information in order to check what is the problem?

        FIWARE Lab support team

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-14116
        Description:
        Dear All,

        I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running.

        Best,

        Rahul Tomar
        CTO & Co-Founder
        Smart Cities Lab

        London. Mumbai. Hamburg. Berlin
        p: +49-176-98770263   

        w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in
          

        Fernando Lopez - Monday 10:18 AM
        ------------------
        The issue has been emailed:

        • Time sent: 14/May/18 10:18 AM
        • To: rahul@smartcitieslab.in
        • with subject: *(HELP-14116) [Fiware-lab-help] FIWARE Lab instance launch problem *

        Dear Rahul,

        The region or FIWARE Lab node is in the upper right corner of the FIWARE Lab Cloud portal. You can see there what is your user, which is the project and the region in which you have deployed your resources. Could you provide us this information in order to check what is the problem?

        FIWARE Lab support team

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-14116
        Description:
        Dear All,

        I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running.

        Best,

        Rahul Tomar
        CTO & Co-Founder
        Smart Cities Lab

        London. Mumbai. Hamburg. Berlin
        p: +49-176-98770263   

        w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in
          

        Show
        fw.ext.user FW External User added a comment - Hello, I have other FIWARE lab accounts also with rahul@fiware.in at Spain2 and r.tomar@tsenso.com at Lanneon and both of these accounts also having same problem. The instance which I am trying to launch is with image "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0”  as also mentioned in my previous email. What more information you want from me. I also showed the problem to Fernando in Berlin yesterday. Rahul Tomar CTO & Co-Founder Smart Cities Lab London. Mumbai. Hamburg. Berlin p: +49-176-98770263    w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in    On 18. May 2018 at 12:20:31, Help-Desk (jira-help-desk@jira.fiware.org) wrote: From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Fernando Lopez - Today 12:19 PM ------------------ The issue has been emailed: Time sent: 18/May/18 12:19 PM To: rahul@smartcitieslab.in with subject: *( HELP-14116 ) [Fiware-lab-help] FIWARE Lab instance launch problem * Dear Rahul, We could not find any resource associated to this account in Spain2. Could you give us more information about the instance that you try to launch. Just a capture of the list of instance that you have could help us to find these resources. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: FW External User - Monday 11:37 AM ------------------ Hello, Thank you for the reply. I know on top right I can see the region. But in this account I cannot may be I am missing something. I am here attaching the screenshot and let me know. Best, Rahul Tomar CTO & Co-Founder Smart Cities Lab London. Mumbai. Hamburg. Berlin p: +49-176-98770263    w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in    On 14. May 2018 at 10:19:18, Help-Desk (jira-help-desk@jira.fiware.org) wrote: Dear Rahul, The region or FIWARE Lab node is in the upper right corner of the FIWARE Lab Cloud portal. You can see there what is your user, which is the project and the region in which you have deployed your resources. Could you provide us this information in order to check what is the problem? FIWARE Lab support team From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-14116 Description: Dear All, I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running. Best, Rahul Tomar CTO & Co-Founder Smart Cities Lab London. Mumbai. Hamburg. Berlin p: +49-176-98770263    w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in    Fernando Lopez - Monday 10:18 AM ------------------ The issue has been emailed: Time sent: 14/May/18 10:18 AM To: rahul@smartcitieslab.in with subject: *( HELP-14116 ) [Fiware-lab-help] FIWARE Lab instance launch problem * Dear Rahul, The region or FIWARE Lab node is in the upper right corner of the FIWARE Lab Cloud portal. You can see there what is your user, which is the project and the region in which you have deployed your resources. Could you provide us this information in order to check what is the problem? FIWARE Lab support team From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-14116 Description: Dear All, I am having Fiware lab account “filab_demo_1@fiware.in” Today I am trying to launch instance on it Ubuntu 16.04 but getting everytime one error. I am here attaching you the picture of error, please let me know what is the problem and how I can solve it. The ID of instance which I have tried is "fbdc253e-7d54-47d6-8bfa-7e1e4fae70e0” I am not sure on which region my account is running. Best, Rahul Tomar CTO & Co-Founder Smart Cities Lab London. Mumbai. Hamburg. Berlin p: +49-176-98770263    w: www.smartcitieslab.in   e:  rahul@smartcitieslab.in   
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Spain2 suffered problems due to a civil work in progress. These problems were solved so, it should be possible to launch VMs.

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        jicg José Ignacio Carretero Guarde added a comment - Spain2 suffered problems due to a civil work in progress. These problems were solved so, it should be possible to launch VMs.

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          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
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