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  1. Help-Desk
  2. HELP-1407

FIWARE.Request.Lab.cannot access cloud tab.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: Sprint 4.1.2
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi, trying fir-ware but unable to get to the cloud tab. Was hoping to start a vm…

      Gerbrand
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: gerbrand@gbme.nl]

      1. signature.asc
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        Daniele Santoro
      2. signature.asc
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        Daniele Santoro

        Activity

        fw.ext.user FW External User created issue -
        henar Henar Muñoz made changes -
        Field Original Value New Value
        Assignee Guillermo Jiménez Prieto [ guillermo.jimenez ]
        Hide
        danieles Daniele Santoro added a comment -

        I confirm it is not possible to access the “Cloud” section of FIWARE portal using any browser (Firefox, Chrome, Safari).

        Let me fwd the issue to the responsible help desk support.

        daniele

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        danieles Daniele Santoro added a comment - I confirm it is not possible to access the “Cloud” section of FIWARE portal using any browser (Firefox, Chrome, Safari). Let me fwd the issue to the responsible help desk support. daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        danieles Daniele Santoro made changes -
        Attachment signature.asc [ 12491 ]
        Hide
        fw.ext.user FW External User added a comment -

        Is this service supposed to be stable or should I wait ?

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Is this service supposed to be stable or should I wait ? _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Hi Daniele,

        My last message was a bit short.

        Can you let me know whether this service should be stable enough to evaluate whether we can submit a proposal in the http://www.creatifi.eu <http://www.creatifi.eu/> probrogramme? We were planning on using AWS but are interested (also because it’s not USA based) to use fi-ware and its enablers for big data. What kind of serivice level/uptime can we expect?

        I am aware of the face I’m using the lab environment so the real environment might be more stable.

        Regards

        Gerbrand

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Hi Daniele, My last message was a bit short. Can you let me know whether this service should be stable enough to evaluate whether we can submit a proposal in the http://www.creatifi.eu < http://www.creatifi.eu/ > probrogramme? We were planning on using AWS but are interested (also because it’s not USA based) to use fi-ware and its enablers for big data. What kind of serivice level/uptime can we expect? I am aware of the face I’m using the lab environment so the real environment might be more stable. Regards Gerbrand _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        danieles Daniele Santoro made changes -
        Assignee Guillermo Jiménez Prieto [ guillermo.jimenez ] Daniele Santoro [ danieles ]
        danieles Daniele Santoro made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        danieles Daniele Santoro made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        danieles Daniele Santoro made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        danieles Daniele Santoro made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        Hide
        danieles Daniele Santoro added a comment -

        Dear,

        I confirm the “Cloud" section is now working as expected.

        The platform is stable and available to support you in submitting your proposal to one of the accelerator programmes.

        As you can understand since it is free of costs and in continuous improvement, sometimes some services can have a small downtime as it happened this morning.

        Regards,

        Daniele


        --------------------------------------------------------
        Daniele Santoro,
        CREATE-NET Research Center
        ICT Area
        ITC/Research Engineer
        Via alla Cascata 56/D - 38100 Povo Trento (Italy)
        e-mail: daniele.santoro@create-net.org
        Tel: (+39) 0461 408400 - interno/extension 1318
        Fax: (+39) 0461 421157
        www.create-net.org

        PGP/GPG-KEY-ID: 0x08E3E8D5
        http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5
        --------------------------------------------------------

        The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer.
        Le informazioni contenute in questo messaggio di posta elettronica e nei file allegati sono da considerarsi strettamente riservate. Il loro utilizzo e' consentito esclusivamente al destinatario del messaggio, per le finalità indicate nel messaggio stesso. Qualora riceveste questo messaggio senza esserne il destinatario, Vi preghiamo cortesemente di darcene notizia via e-mail e di procedere alla cancellazione del messaggio stesso dal Vostro sistema. Trattenere il messaggio stesso, divulgarlo anche in parte, distribuirlo ad altri soggetti, copiarlo, od utilizzarlo per finalità diverse, costituisce comportamento contrario ai principi dettati dal D. Lgs. 196/2003.

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        danieles Daniele Santoro added a comment - Dear, I confirm the “Cloud" section is now working as expected. The platform is stable and available to support you in submitting your proposal to one of the accelerator programmes. As you can understand since it is free of costs and in continuous improvement, sometimes some services can have a small downtime as it happened this morning. Regards, Daniele – -------------------------------------------------------- Daniele Santoro, CREATE-NET Research Center ICT Area ITC/Research Engineer Via alla Cascata 56/D - 38100 Povo Trento (Italy) e-mail: daniele.santoro@create-net.org Tel: (+39) 0461 408400 - interno/extension 1318 Fax: (+39) 0461 421157 www.create-net.org PGP/GPG-KEY-ID: 0x08E3E8D5 http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5 -------------------------------------------------------- The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. Le informazioni contenute in questo messaggio di posta elettronica e nei file allegati sono da considerarsi strettamente riservate. Il loro utilizzo e' consentito esclusivamente al destinatario del messaggio, per le finalità indicate nel messaggio stesso. Qualora riceveste questo messaggio senza esserne il destinatario, Vi preghiamo cortesemente di darcene notizia via e-mail e di procedere alla cancellazione del messaggio stesso dal Vostro sistema. Trattenere il messaggio stesso, divulgarlo anche in parte, distribuirlo ad altri soggetti, copiarlo, od utilizzarlo per finalità diverse, costituisce comportamento contrario ai principi dettati dal D. Lgs. 196/2003. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        danieles Daniele Santoro made changes -
        Attachment signature.asc [ 12493 ]
        Hide
        gjimenez Guillermo Jimenez added a comment -

        Hi Daniele,
        Service was restarted and it should be working now.

        Regards.

        Show
        gjimenez Guillermo Jimenez added a comment - Hi Daniele, Service was restarted and it should be working now. Regards.
        Hide
        danieles Daniele Santoro added a comment -

        Thanks, already contacted the requester and closed the issue. Thanks for support.

        Daniele.

        Show
        danieles Daniele Santoro added a comment - Thanks, already contacted the requester and closed the issue. Thanks for support. Daniele.
        mev Manuel Escriche made changes -
        Fix Version/s Sprint 4.1.2 [ 10738 ]
        mev Manuel Escriche made changes -
        Sender Email gerbrand@gbme.nl
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] cannot access cloud tab FIWARE.Request.Lab.cannot access cloud tab.
        fla Fernando Lopez made changes -
        HD-Enabler Ops - Deploy [ 10907 ]
        HD-Chapter Ops [ 10843 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        11h 47m 1 Daniele Santoro 19/Nov/14 10:13 AM
        In Progress In Progress Answered Answered
        3s 1 Daniele Santoro 19/Nov/14 10:13 AM
        Answered Answered Closed Closed
        2s 1 Daniele Santoro 19/Nov/14 10:13 AM

          People

          • Assignee:
            danieles Daniele Santoro
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: