Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: None
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Labels:None
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External Participants:
-
HD-Node:Poznan
Description
good morning, I have the team dragon04 in node poznan, but I do not have
public ip available, the zone to which they left it available was if it
changed from the cloud panel of fiware, to the spanish node but this node
is currently crash by time they do not respond, hardware error say in
support, jira-help-desk@jira.fiware.org.
Please I need to leave now associate the ip public to this team to be
able to access by ssh and web development services.
cuenta fiware:
florenciov@gmail.com
team o instancia: dragon04
Thank you.
En spanish.
buenos dias, tengo el equipo dragon04, pero no tengo ip publica disponible,
la zona a la que la dejaban disponible era si cambiaba a spanish pero esta
actualmente crash por tiempo no responden, error de hardware dicen en
soporte, jira-help-desk@jira.fiware.org. Por favor necesito dejen ahora
asociar la ip publica a este equipo para poder acceder por ssh y servicios
de desarrollo web.
cuenta fiware:
florenciov@gmail.com
equipo o instancia: dragon04
Gracias
[Created via e-mail received from: florencio v <florenciov@gmail.com>]
Activity
I do not have available ip public for node poznan and Spanish node does not
give me confidence, can I retrieve public ip for this node ?. Thank you
I assign the ticket to the Poznan node.
Hello
We have no virtual machines like dragon04 or from project 7bad4c9523c5437c86d2541095bc5782. Could you send us project name or instance name?
The issue has been emailed:
HELP-14040) i need ip publica a node poznan *Dear user,
The hardware problem was resolved yesterday, you should access to your resources without any problem. Let us know if you have any other problems.
FIWARE Lab team.
From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
------------------------
Issue id:
HELP-14040Description:
good morning, I have the team dragon04 in node poznan, but I do not have
public ip available, the zone to which they left it available was if it
changed from the cloud panel of fiware, to the spanish node but this node
is currently crash by time they do not respond, hardware error say in
support, jira-help-desk@jira.fiware.org.
Please I need to leave now associate the ip public to this team to be
able to access by ssh and web development services.
cuenta fiware:
florenciov@gmail.com
team o instancia: dragon04
Thank you.
En spanish.
buenos dias, tengo el equipo dragon04, pero no tengo ip publica disponible,
la zona a la que la dejaban disponible era si cambiaba a spanish pero esta
actualmente crash por tiempo no responden, error de hardware dicen en
soporte, jira-help-desk@jira.fiware.org. Por favor necesito dejen ahora
asociar la ip publica a este equipo para poder acceder por ssh y servicios
de desarrollo web.
cuenta fiware:
florenciov@gmail.com
equipo o instancia: dragon04
Gracias
[Created via e-mail received from: florencio v <florenciov@gmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Open
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.