Fernando Lopez added a comment - 25/Apr/18 10:28 AM The issue has been emailed: Time sent: 25/Apr/18 10:28 AM To: idragusa@gmail.com with subject: *( HELP-14039 ) [Fiware-lab-help] FIWARE Lab Assistance * Dear user, We had a hardware failure last week and we had to change a physical component in our datacenter. We are working to recover the system as soon as possible. FIWARE Lab team. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-14039 Description: Hi team, On the account CEF-BUILDING-BLOCKS@ec.europa.eu, region Spain2, we have an instance that we created 2+ years ago and don't want to lose (192.168.208.161). I tried restarting it but it remained in Rebooting since last night. I cannot shut it off either. Could you help restarting it without losing the data? - Thanks, Ioana __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: Ioana Dragusanu <idragusa@gmail.com>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

José Ignacio Carretero Guarde added a comment - 26/Apr/18 9:45 AM The server is running again.