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  1. Help-Desk
  2. HELP-14015

FIWARE.Request.Lab.Spain.FIWARE Lab Assistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      our instance has been “Rebooting" for more than 3 days. Has there been an outage? is it working again?

      Thanks,
      Toni

      =====================================
      Toni M. del Hoyo, R&D Software Engineer
      Rokubun S.L.
      MediaTIC Bldg, 2nd floor
      Roc Boronat 117
      08018 Barcelona. Spain

      http://www.rokubun.cat
      e-mail:toni.m.delhoyo@rokubun.cat
      phone:+34 935 511 490
      =====================================

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: "Toni M. del Hoyo" <toni.m.delhoyo@rokubun.cat>]

        Activity

        Hide
        fla Fernando Lopez added a comment -

        The issue has been emailed:

        • Time sent: 25/Apr/18 8:56 AM
        • To: toni.m.delhoyo@rokubun.cat
        • with subject: *(HELP-14015) [Fiware-lab-help] FIWARE Lab Assistance *

        Dear user,

        We had a hardware problem in our datacenter and we had to change some physical components. We hope that we can recover the status during today or tomorrow.

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        ------------------------
        Issue id: HELP-14015
        Description:
        Hello,

        our instance has been “Rebooting" for more than 3 days. Has there been an outage? is it working again?

        Thanks,
        Toni

        =====================================
        Toni M. del Hoyo, R&D Software Engineer
        Rokubun S.L.
        MediaTIC Bldg, 2nd floor
        Roc Boronat 117
        08018 Barcelona. Spain

        http://www.rokubun.cat
        e-mail:toni.m.delhoyo@rokubun.cat
        phone:+34 935 511 490
        =====================================

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: "Toni M. del Hoyo" <toni.m.delhoyo@rokubun.cat>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Open

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 25/Apr/18 8:56 AM To: toni.m.delhoyo@rokubun.cat with subject: *( HELP-14015 ) [Fiware-lab-help] FIWARE Lab Assistance * Dear user, We had a hardware problem in our datacenter and we had to change some physical components. We hope that we can recover the status during today or tomorrow. From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: ------------------------ Issue id: HELP-14015 Description: Hello, our instance has been “Rebooting" for more than 3 days. Has there been an outage? is it working again? Thanks, Toni ===================================== Toni M. del Hoyo, R&D Software Engineer Rokubun S.L. MediaTIC Bldg, 2nd floor Roc Boronat 117 08018 Barcelona. Spain http://www.rokubun.cat e-mail:toni.m.delhoyo@rokubun.cat phone:+34 935 511 490 ===================================== __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: "Toni M. del Hoyo" <toni.m.delhoyo@rokubun.cat>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        The Spain2 node is working again.

        Regards,
        José Ignacio

        Show
        jicg José Ignacio Carretero Guarde added a comment - The Spain2 node is working again. Regards, José Ignacio
        Hide
        fw.ext.user FW External User added a comment -

        Thanks, now it’s up.

        Is there a way to configure alerts in Fiware, so that an email is sent automatically to us whenever there is a service disruption? It would be very useful to us. Otherwise, we usually notice this disruptions after a while and the services we run on Fiware are affected by it.

        Regards,
        Toni

        =====================================
        Toni M. del Hoyo, R&D Software Engineer
        Rokubun S.L.
        MediaTIC Bldg, 2nd floor
        Roc Boronat 117
        08018 Barcelona. Spain

        http://www.rokubun.cat
        e-mail:toni.m.delhoyo@rokubun.cat
        phone:+34 935 511 490
        =====================================

        Show
        fw.ext.user FW External User added a comment - Thanks, now it’s up. Is there a way to configure alerts in Fiware, so that an email is sent automatically to us whenever there is a service disruption? It would be very useful to us. Otherwise, we usually notice this disruptions after a while and the services we run on Fiware are affected by it. Regards, Toni ===================================== Toni M. del Hoyo, R&D Software Engineer Rokubun S.L. MediaTIC Bldg, 2nd floor Roc Boronat 117 08018 Barcelona. Spain http://www.rokubun.cat e-mail:toni.m.delhoyo@rokubun.cat phone:+34 935 511 490 =====================================
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Please, ask in another ticket. This is a complete different issue. — But in short, the answer is no.

        Regards,
        José Ignacio

        Show
        jicg José Ignacio Carretero Guarde added a comment - Please, ask in another ticket. This is a complete different issue. — But in short, the answer is no. Regards, José Ignacio

          People

          • Assignee:
            fla Fernando Lopez
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: