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  1. Help-Desk
  2. HELP-13916

[Fiware-lab-help] Problem in Cloud Plataform

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi.

      I have problems to create an instance in cloud plataform, web page is failing for me and sometimes works to slowly. I can do nothing (Create instances, volume, etc), if is possible to transfer my account to other node (USA o SPAIN)

      Username: nestor.quevedo@getronics-latam.com

      Thank you in advance.

      La información adjunta es exclusiva para la persona a la cual se dirige este mensaje, la cual puede contener información confidencial y/o material privilegiado. Cualquier revisión, retransmisión, diseminación o uso del mismo, así como cualquier acción que se tome respecto a la información contenida, por personas o entidades diferentes al propósito original de la misma, es ilegal. Si usted recibe este mensaje por error, favor notifíqueme y elimine este material. Gracias.

      The information transmitted is intended only for use by the address and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. Thank you.

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: "Quevedo Urbina, Nestor Ivan" <Nestor.quevedo@getronics-latam.com>]

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        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        13d 3h 44m 1 Pietropaolo Alfonso 13/Apr/18 12:44 PM
        In Progress In Progress Answered Answered
        150d 3h 47m 1 Mexico Node Support 10/Sep/18 4:31 PM
        Answered Answered Closed Closed
        2s 1 Mexico Node Support 10/Sep/18 4:31 PM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        fla Fernando Lopez made changes -
        HD-Node Mexico [ 10848 ]
        internetdelfuturo Mexico Node Support made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        internetdelfuturo Mexico Node Support made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        Hide
        internetdelfuturo Mexico Node Support added a comment -

        Dear User,

        Unfortunately, the mexican node is still under maintenance. So, this ticket will be closed. We will notify you by email when the mexican node be ready.

        Or, you can try to make the request for a community account in another node. Apologies for the inconvenience.

        Best regards,
        Mexico Node Support

        Show
        internetdelfuturo Mexico Node Support added a comment - Dear User, Unfortunately, the mexican node is still under maintenance. So, this ticket will be closed. We will notify you by email when the mexican node be ready. Or, you can try to make the request for a community account in another node. Apologies for the inconvenience. Best regards, Mexico Node Support
        Hide
        internetdelfuturo Mexico Node Support added a comment -

        Dear FIWARE Lab user,

        The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you.

        We apologize for any inconvenience this may cause.

        Thanks and best regards,

        The Mexican FIWARE Lab Node team.

        Show
        internetdelfuturo Mexico Node Support added a comment - Dear FIWARE Lab user, The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you. We apologize for any inconvenience this may cause. Thanks and best regards, The Mexican FIWARE Lab Node team.
        Hide
        internetdelfuturo Mexico Node Support added a comment -

        Dear FIWARE Lab user,

        The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you.

        We apologize for any inconvenience this may cause.

        Thanks and best regards,

        The Mexican FIWARE Lab Node team.

        Show
        internetdelfuturo Mexico Node Support added a comment - Dear FIWARE Lab user, The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you. We apologize for any inconvenience this may cause. Thanks and best regards, The Mexican FIWARE Lab Node team.
        Hide
        internetdelfuturo Mexico Node Support added a comment -

        Dear FIWARE Lab user,

        The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you.

        We apologize for any inconvenience this may cause.

        Thanks and best regards,

        The Mexican FIWARE Lab Node team.

        Show
        internetdelfuturo Mexico Node Support added a comment - Dear FIWARE Lab user, The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you. We apologize for any inconvenience this may cause. Thanks and best regards, The Mexican FIWARE Lab Node team.
        Hide
        internetdelfuturo Mexico Node Support added a comment -

        Dear FIWARE Lab user,

        The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you.

        We apologize for any inconvenience this may cause.

        Thanks and best regards,

        The Mexican FIWARE Lab Node team.

        Show
        internetdelfuturo Mexico Node Support added a comment - Dear FIWARE Lab user, The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you. We apologize for any inconvenience this may cause. Thanks and best regards, The Mexican FIWARE Lab Node team.
        Hide
        internetdelfuturo Mexico Node Support added a comment -

        Dear FIWARE Lab user,

        The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you.

        We apologize for any inconvenience this may cause.

        Thanks and best regards,

        The Mexican FIWARE Lab Node team.

        Show
        internetdelfuturo Mexico Node Support added a comment - Dear FIWARE Lab user, The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you. We apologize for any inconvenience this may cause. Thanks and best regards, The Mexican FIWARE Lab Node team.
        Hide
        internetdelfuturo Mexico Node Support added a comment -

        Dear FIWARE Lab user,

        The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you.

        We apologize for any inconvenience this may cause.

        Thanks and best regards,

        The Mexican FIWARE Lab Node team.

        Show
        internetdelfuturo Mexico Node Support added a comment - Dear FIWARE Lab user, The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you. We apologize for any inconvenience this may cause. Thanks and best regards, The Mexican FIWARE Lab Node team.
        Hide
        internetdelfuturo Mexico Node Support added a comment -

        Dear FIWARE Lab user,

        The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you.

        We apologize for any inconvenience this may cause.

        Thanks and best regards,

        The Mexican FIWARE Lab Node team.

        Show
        internetdelfuturo Mexico Node Support added a comment - Dear FIWARE Lab user, The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you. We apologize for any inconvenience this may cause. Thanks and best regards, The Mexican FIWARE Lab Node team.
        Hide
        internetdelfuturo Mexico Node Support added a comment -

        Dear FIWARE Lab user,

        The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you.

        We apologize for any inconvenience this may cause.

        Thanks and best regards,

        The Mexican FIWARE Lab Node team.

        Show
        internetdelfuturo Mexico Node Support added a comment - Dear FIWARE Lab user, The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you. We apologize for any inconvenience this may cause. Thanks and best regards, The Mexican FIWARE Lab Node team.
        Hide
        internetdelfuturo Mexico Node Support added a comment -

        Dear FIWARE Lab user,

        The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you.

        We apologize for any inconvenience this may cause.

        Thanks and best regards,

        The Mexican FIWARE Lab Node team.

        Show
        internetdelfuturo Mexico Node Support added a comment - Dear FIWARE Lab user, The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you. We apologize for any inconvenience this may cause. Thanks and best regards, The Mexican FIWARE Lab Node team.
        Hide
        internetdelfuturo Mexico Node Support added a comment -

        Dear FIWARE Lab user,

        The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you.

        We apologize for any inconvenience this may cause.

        Thanks and best regards,

        The Mexican FIWARE Lab Node team.

        Show
        internetdelfuturo Mexico Node Support added a comment - Dear FIWARE Lab user, The Mexican Node is under maintenance. Therefore, some services are not ready. When the Mexican Node is fully operational, we will notify you. We apologize for any inconvenience this may cause. Thanks and best regards, The Mexican FIWARE Lab Node team.
        alfopietro Pietropaolo Alfonso made changes -
        Assignee Pietropaolo Alfonso [ alfopietro ] Mexico Node Support [ internetdelfuturo ]
        fw.ext.user FW External User made changes -
        Attachment image001.png [ 64077 ]
        Attachment image002.png [ 64078 ]
        Attachment image003.png [ 64079 ]
        Hide
        fw.ext.user FW External User added a comment -

        My account was created in Mexico region/node.

        Thanks you for help me.

        P.D. Hemos cambiado nuestra identidad corporativa.
        Te invito a que conozcas más en www.axity.com<http://www.axity.com/>
        [Untitled]
        Néstor Iván Quevedo Urbina
        Routing & Switching | MS-N&I
        Technical Support Specialist I

        Office: (52)(55) 9171 3396
        Mobile: (52 1) (55) 1256 5809
        Short dial: 5809

        [cid:image003.png@01D34D94.C8225C70] [cisco]

        Insurgentes Sur 1685 Interior 901
        Guadalupe Inn, Álvaro Obregón, C.P. 01020, CDMX
        www.axity.com<http://www.axity.com/>

                                                  • AVISO LEGAL***********************
                                                    Este mensaje es solamente para la persona a la que va dirigido. Puede contener información confidencial o legalmente protegida. Si usted ha recibido este mensaje por error, le rogamos que borre de su sistema inmediatamente el mensaje y notifique al remitente. No debe usar, revelar, distribuir, imprimir o copiar ninguna de las partes de este mensaje si no es usted el destinatario. Cualquier opinión expresada en este mensaje proviene del remitente, excepto cuando el mensaje establezca lo contrario. Se advierte que el correo electrónico vía Internet no permite asegurar ni la confidencialidad de los mensajes que se transmiten ni la correcta recepción de los mismos.
        Show
        fw.ext.user FW External User added a comment - My account was created in Mexico region/node. Thanks you for help me. P.D. Hemos cambiado nuestra identidad corporativa. Te invito a que conozcas más en www.axity.com< http://www.axity.com/ > [Untitled] Néstor Iván Quevedo Urbina Routing & Switching | MS-N&I Technical Support Specialist I Office: (52)(55) 9171 3396 Mobile: (52 1) (55) 1256 5809 Short dial: 5809 [cid:image003.png@01D34D94.C8225C70] [cisco] Insurgentes Sur 1685 Interior 901 Guadalupe Inn, Álvaro Obregón, C.P. 01020, CDMX www.axity.com< http://www.axity.com/ > AVISO LEGAL*********************** Este mensaje es solamente para la persona a la que va dirigido. Puede contener información confidencial o legalmente protegida. Si usted ha recibido este mensaje por error, le rogamos que borre de su sistema inmediatamente el mensaje y notifique al remitente. No debe usar, revelar, distribuir, imprimir o copiar ninguna de las partes de este mensaje si no es usted el destinatario. Cualquier opinión expresada en este mensaje proviene del remitente, excepto cuando el mensaje establezca lo contrario. Se advierte que el correo electrónico vía Internet no permite asegurar ni la confidencialidad de los mensajes que se transmiten ni la correcta recepción de los mismos.
        fla Fernando Lopez made changes -
        External Participants nestor.quevedo@getronics-latam.com
        Hide
        fla Fernando Lopez added a comment -

        The issue has been emailed:

        • Time sent: 26/Apr/18 11:16 AM
        • To: Nestor.quevedo@getronics-latam.com
        • with subject: *(HELP-13916) [Fiware-lab-help] Problem in Cloud Plataform *

        Dear user,

        Could you give us details about your current region/node?

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Pietropaolo Alfonso - 13/Apr/18 12:44 PM
        ------------------
        Dear user,
        which is your current node ?

        ------------------------
        Issue id: HELP-13916
        Description:
        Hi.

        I have problems to create an instance in cloud plataform, web page is failing for me and sometimes works to slowly. I can do nothing (Create instances, volume, etc), if is possible to transfer my account to other node (USA o SPAIN)

        Username: nestor.quevedo@getronics-latam.com

        Thank you in advance.

        La información adjunta es exclusiva para la persona a la cual se dirige este mensaje, la cual puede contener información confidencial y/o material privilegiado. Cualquier revisión, retransmisión, diseminación o uso del mismo, así como cualquier acción que se tome respecto a la información contenida, por personas o entidades diferentes al propósito original de la misma, es ilegal. Si usted recibe este mensaje por error, favor notifíqueme y elimine este material. Gracias.

        The information transmitted is intended only for use by the address and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. Thank you.

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-lab-help

        [Created via e-mail received from: "Quevedo Urbina, Nestor Ivan" <Nestor.quevedo@getronics-latam.com>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        fla Fernando Lopez added a comment - The issue has been emailed: Time sent: 26/Apr/18 11:16 AM To: Nestor.quevedo@getronics-latam.com with subject: *( HELP-13916 ) [Fiware-lab-help] Problem in Cloud Plataform * Dear user, Could you give us details about your current region/node? From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Pietropaolo Alfonso - 13/Apr/18 12:44 PM ------------------ Dear user, which is your current node ? ------------------------ Issue id: HELP-13916 Description: Hi. I have problems to create an instance in cloud plataform, web page is failing for me and sometimes works to slowly. I can do nothing (Create instances, volume, etc), if is possible to transfer my account to other node (USA o SPAIN) Username: nestor.quevedo@getronics-latam.com Thank you in advance. La información adjunta es exclusiva para la persona a la cual se dirige este mensaje, la cual puede contener información confidencial y/o material privilegiado. Cualquier revisión, retransmisión, diseminación o uso del mismo, así como cualquier acción que se tome respecto a la información contenida, por personas o entidades diferentes al propósito original de la misma, es ilegal. Si usted recibe este mensaje por error, favor notifíqueme y elimine este material. Gracias. The information transmitted is intended only for use by the address and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. Thank you. __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help [Created via e-mail received from: "Quevedo Urbina, Nestor Ivan" <Nestor.quevedo@getronics-latam.com>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        alfopietro Pietropaolo Alfonso made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        alfopietro Pietropaolo Alfonso added a comment -

        Dear user,
        which is your current node ?

        Show
        alfopietro Pietropaolo Alfonso added a comment - Dear user, which is your current node ?
        aportosa Alessandro Portosa made changes -
        Assignee Alessandro Portosa [ aportosa ] Pietropaolo Alfonso [ alfopietro ]
        veronika Veronika Vlnkova made changes -
        Assignee Alessandro Portosa [ aportosa ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            internetdelfuturo Mexico Node Support
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: