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  1. Help-Desk
  2. HELP-1387

FIWARE.Request.Lab.Spain.VNC access to instances is not working

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: Sprint 4.1.2
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Spain

      Description

      Good afternoon,

      Since at least two weeks, we've been unable to use the vnc console
      access to the running instances. Every time we try to use it, we
      receive an error message stating that the connection to the server can
      not be established. We've tried with different browsers, just in case
      it was a browser issue, receiving the same error message every time.
      We are using the Spain region.

      I've attached screenshots of the error message on Chromium/Chrome and
      Iceweasel/Firefox (Chromium and Iceweasel are the Chrome and Firefox
      versions on Debian).

      Regards,


      David Muriel.

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

        Activity

        dmuriel David Muriel created issue -
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Assignee Spain Node Support Team [ spain.node ]
        henar Henar Muñoz made changes -
        Assignee Spain Node Support Team [ spain.node ] Guillermo Jiménez Prieto [ guillermo.jimenez ]
        Hide
        gjimenez Guillermo Jimenez added a comment -

        Hi David,

        Could you try again?

        It should be working now.
        Thank you for contact us and please, let me know if your problem is still persisting.

        Regards.

        On 17 Nov 2014, at 16:35, David Muriel <dmuriel@bitergia.com> wrote:

        Good afternoon,

        Since at least two weeks, we've been unable to use the vnc console
        access to the running instances. Every time we try to use it, we
        receive an error message stating that the connection to the server can
        not be established. We've tried with different browsers, just in case
        it was a browser issue, receiving the same error message every time.
        We are using the Spain region.

        I've attached screenshots of the error message on Chromium/Chrome and
        Iceweasel/Firefox (Chromium and Iceweasel are the Chrome and Firefox
        versions on Debian).

        Regards,


        David Muriel.
        <vnc-server-error-chromium.jpg><vnc-server-error-iceweasel.jpg>_______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        gjimenez Guillermo Jimenez added a comment - Hi David, Could you try again? It should be working now. Thank you for contact us and please, let me know if your problem is still persisting. Regards. On 17 Nov 2014, at 16:35, David Muriel <dmuriel@bitergia.com> wrote: Good afternoon, Since at least two weeks, we've been unable to use the vnc console access to the running instances. Every time we try to use it, we receive an error message stating that the connection to the server can not be established. We've tried with different browsers, just in case it was a browser issue, receiving the same error message every time. We are using the Spain region. I've attached screenshots of the error message on Chromium/Chrome and Iceweasel/Firefox (Chromium and Iceweasel are the Chrome and Firefox versions on Debian). Regards, – David Muriel. <vnc-server-error-chromium.jpg><vnc-server-error-iceweasel.jpg>_______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        gjimenez Guillermo Jimenez made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        gjimenez Guillermo Jimenez made changes -
        Resolution Done [ 10000 ]
        Status In Progress [ 3 ] Closed [ 6 ]
        Hide
        acs Alvaro del Castillo added a comment -

        Hi David,

        Could you try again?

        It should be working now.
        Thank you for contact us and please, let me know if your problem is still persisting.

        Regards.

        We've tried again and it's working now.
        Thank you very much.

        Show
        acs Alvaro del Castillo added a comment - Hi David, Could you try again? It should be working now. Thank you for contact us and please, let me know if your problem is still persisting. Regards. We've tried again and it's working now. Thank you very much.
        mev Manuel Escriche made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        mev Manuel Escriche made changes -
        Fix Version/s Sprint 4.1.2 [ 10738 ]
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] VNC access to instances is not working FIWARE.Request.Lab.Spain.VNC access to instances is not working
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        1d 17h 34m 1 Guillermo Jimenez 19/Nov/14 10:10 AM
        In Progress In Progress Closed Closed
        6s 1 Guillermo Jimenez 19/Nov/14 10:11 AM

          People

          • Assignee:
            gjimenez Guillermo Jimenez
            Reporter:
            dmuriel David Muriel
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: