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  1. Help-Desk
  2. HELP-13812

[Fiware-tech-help] [frontierCities2] Problem with updating the Context from IotAgent

    Details

      Description

      Dear Fiware-Tech-Crew,

      In our current setup, there is a problem with context updates from
      iotagent to the context broker (CB):

      CB reports (see iota-problem.log):

      "No context element found",
       "details": "TrafficSensor:TrafficSensor01"

      Checking Orion's mongodb (see Mongodb-entites.txt) the context ID seems
      to exist.

      You also find the iota configuration file config.js attached
      as(Config.conf) to this email.

      Why does the iotagent receive a 404-Error about the non-existing
      element? Thought the element does exist

      Let me know in case you need additional log extracts or information
      about our current configuration.

      Thanks for any suggestions and help. Kind regards

      maurus frey
      inNET, Switzerland

      __________________________________________________________________________________________

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      [Created via e-mail received from: Maurus Frey <maurus.frey@innetag.ch>]

      1. config.conf
        0.7 kB
        FW External User
      2. iota-problem.log
        896 kB
        FW External User
      3. Mongodb-content.txt
        7 kB
        FW External User

        Activity

        Hide
        josegato Jose Gato Luis added a comment -

        Hi there,

        We will need more information about the IoT Agent you are using. Please, could you also open the issue into the issue tracker of the proper IoT Agent in Github? In that way, our development team would help you quickly and in a more concrete agent scope.

        thanks,

        Show
        josegato Jose Gato Luis added a comment - Hi there, We will need more information about the IoT Agent you are using. Please, could you also open the issue into the issue tracker of the proper IoT Agent in Github? In that way, our development team would help you quickly and in a more concrete agent scope. thanks,
        Hide
        josegato Jose Gato Luis added a comment -

        The issue has been emailed:

        • Time sent: 26/Mar/18 12:28 PM
        • To: ext_user@fi-ware.org,jose.gato@atos.net,maurus.frey@innetag.ch
        • with subject: *(HELP-13812) [Fiware-tech-help] [frontierCities2] Problem with updating the Context from IotAgent *

        Hi there,

        We will need more information about the IoT Agent you are using. Please, could you also open the issue into the issue tracker of the proper IoT Agent in Github? In that way, our development team would help you quickly and in a more concrete agent scope.

        thanks,

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Jose Gato Luis - 23/Feb/18 1:56 PM
        ------------------
        Hi there,

        We will need more information about the IoT Agent you are using. Please, could you also open the issue into the issue tracker of the proper IoT Agent in Github? In that way, our development team would help you quickly and in a more concrete agent scope.

        thanks,

        ------------------------
        Issue id: HELP-13812
        Description:
        Dear Fiware-Tech-Crew,

        In our current setup, there is a problem with context updates from
        iotagent to the context broker (CB):

        CB reports (see iota-problem.log):

        "No context element found",
         "details": "TrafficSensor:TrafficSensor01"

        Checking Orion's mongodb (see Mongodb-entites.txt) the context ID seems
        to exist.

        You also find the iota configuration file config.js attached
        as(Config.conf) to this email.

        Why does the iotagent receive a 404-Error about the non-existing
        element? Thought the element does exist

        Let me know in case you need additional log extracts or information
        about our current configuration.

        Thanks for any suggestions and help. Kind regards

        maurus frey
        inNET, Switzerland

        __________________________________________________________________________________________

        You can get more information about our cookies and privacy policies on the following links:

        Fiware-tech-help mailing list
        Fiware-tech-help@lists.fiware.org
        https://lists.fiware.org/listinfo/fiware-tech-help

        [Created via e-mail received from: Maurus Frey <maurus.frey@innetag.ch>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Open

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        josegato Jose Gato Luis added a comment - The issue has been emailed: Time sent: 26/Mar/18 12:28 PM To: ext_user@fi-ware.org,jose.gato@atos.net,maurus.frey@innetag.ch with subject: *( HELP-13812 ) [Fiware-tech-help] [frontierCities2] Problem with updating the Context from IotAgent * Hi there, We will need more information about the IoT Agent you are using. Please, could you also open the issue into the issue tracker of the proper IoT Agent in Github? In that way, our development team would help you quickly and in a more concrete agent scope. thanks, From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Jose Gato Luis - 23/Feb/18 1:56 PM ------------------ Hi there, We will need more information about the IoT Agent you are using. Please, could you also open the issue into the issue tracker of the proper IoT Agent in Github? In that way, our development team would help you quickly and in a more concrete agent scope. thanks, ------------------------ Issue id: HELP-13812 Description: Dear Fiware-Tech-Crew, In our current setup, there is a problem with context updates from iotagent to the context broker (CB): CB reports (see iota-problem.log): "No context element found",  "details": "TrafficSensor:TrafficSensor01" Checking Orion's mongodb (see Mongodb-entites.txt) the context ID seems to exist. You also find the iota configuration file config.js attached as(Config.conf) to this email. Why does the iotagent receive a 404-Error about the non-existing element? Thought the element does exist Let me know in case you need additional log extracts or information about our current configuration. Thanks for any suggestions and help. Kind regards maurus frey inNET, Switzerland __________________________________________________________________________________________ You can get more information about our cookies and privacy policies on the following links: http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE Fiware-tech-help mailing list Fiware-tech-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-tech-help [Created via e-mail received from: Maurus Frey <maurus.frey@innetag.ch>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        fw.ext.user FW External User added a comment -

        Hello,

        I have opened an issue on github some days ago.
        https://github.com/telefonicaid/iotagent-json/issues/275

        thanks for the help.

        maurus



        Maurus Frey
        Projektleiter und wissenschaftlicher Mitarbeiter
        Dipl. Ing. Informatik FH
        MAS Umwelttechnik und -management FH

        inNET Monitoring AG
        Dätwylerstrasse 15, 6460 Altdorf
        Büro Luzern: Ledergasse 12, 6004 Luzern

        +41 (0)78 778 86 77
        +41 (0)41 500 50 40
        maurus.frey@innetag.ch
        www.innetag.ch

        This e-mail is for the addressees only. The information it contains is
        confidential and may be legally privileged. If you are not an addressee
        you must not distribute, copy, disclose, use or rely on this e-mail or
        its contents and you must immediately notify the sender you are in
        receipt of this e-mail and delete all copies from your system. Any
        unauthorised use may be unlawful.

        Show
        fw.ext.user FW External User added a comment - Hello, I have opened an issue on github some days ago. https://github.com/telefonicaid/iotagent-json/issues/275 thanks for the help. maurus – — Maurus Frey Projektleiter und wissenschaftlicher Mitarbeiter Dipl. Ing. Informatik FH MAS Umwelttechnik und -management FH inNET Monitoring AG Dätwylerstrasse 15, 6460 Altdorf Büro Luzern: Ledergasse 12, 6004 Luzern +41 (0)78 778 86 77 +41 (0)41 500 50 40 maurus.frey@innetag.ch www.innetag.ch This e-mail is for the addressees only. The information it contains is confidential and may be legally privileged. If you are not an addressee you must not distribute, copy, disclose, use or rely on this e-mail or its contents and you must immediately notify the sender you are in receipt of this e-mail and delete all copies from your system. Any unauthorised use may be unlawful.
        Hide
        josegato Jose Gato Luis added a comment -

        Trying to contact by email but no answer with details requested.

        Show
        josegato Jose Gato Luis added a comment - Trying to contact by email but no answer with details requested.
        Hide
        fw.ext.user FW External User added a comment -

        Hi,

        Sorry, I haven't received any emails by fiware except those
        status-updates from Jira. You can reach me on maurus.frey@innetag.ch

        thanks for your support.

        maurus



        Maurus Frey
        Projektleiter und wissenschaftlicher Mitarbeiter
        Dipl. Ing. Informatik FH
        MAS Umwelttechnik und -management FH

        inNET Monitoring AG
        Dätwylerstrasse 15, 6460 Altdorf
        Büro Luzern: Ledergasse 12, 6004 Luzern

        +41 (0)78 778 86 77
        +41 (0)41 500 50 40
        maurus.frey@innetag.ch
        www.innetag.ch

        This e-mail is for the addressees only. The information it contains is
        confidential and may be legally privileged. If you are not an addressee
        you must not distribute, copy, disclose, use or rely on this e-mail or
        its contents and you must immediately notify the sender you are in
        receipt of this e-mail and delete all copies from your system. Any
        unauthorised use may be unlawful.

        Show
        fw.ext.user FW External User added a comment - Hi, Sorry, I haven't received any emails by fiware except those status-updates from Jira. You can reach me on maurus.frey@innetag.ch thanks for your support. maurus – — Maurus Frey Projektleiter und wissenschaftlicher Mitarbeiter Dipl. Ing. Informatik FH MAS Umwelttechnik und -management FH inNET Monitoring AG Dätwylerstrasse 15, 6460 Altdorf Büro Luzern: Ledergasse 12, 6004 Luzern +41 (0)78 778 86 77 +41 (0)41 500 50 40 maurus.frey@innetag.ch www.innetag.ch This e-mail is for the addressees only. The information it contains is confidential and may be legally privileged. If you are not an addressee you must not distribute, copy, disclose, use or rely on this e-mail or its contents and you must immediately notify the sender you are in receipt of this e-mail and delete all copies from your system. Any unauthorised use may be unlawful.
        Hide
        josegato Jose Gato Luis added a comment -

        Thanks Maurus, we are working on it. We can follow the progress and details in github.

        Show
        josegato Jose Gato Luis added a comment - Thanks Maurus, we are working on it. We can follow the progress and details in github.
        Hide
        josegato Jose Gato Luis added a comment -

        several iteration with the user:

        https://github.com/telefonicaid/iotagent-json/issues/275

        no more answers received.

        Show
        josegato Jose Gato Luis added a comment - several iteration with the user: https://github.com/telefonicaid/iotagent-json/issues/275 no more answers received.

          People

          • Assignee:
            josegato Jose Gato Luis
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: