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  1. Help-Desk
  2. HELP-13022

Error During Installation of Horizon

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hi,

      I am new to Keystone and I am using the Fiware guide to install Keystone and Horizon. However, during the Horizon installation, I am getting an error at step 4 command on both ubuntu 16.04 and ubuntu 14.04:

      sudo python tools/install_venv.py

      The log is as below:

      .

      .

      .

      Collecting pyScss==1.2.1 (from -r /home/ubuntu/horizon/requirements.txt (line 31))
      Downloading pyScss-1.2.1.tar.gz (95kB)
      100% |████████████████████████████████| 102kB 11.3MB/s
      Complete output from command python setup.py egg_info:
      Traceback (most recent call last):
      File "<string>", line 1, in <module>
      File "/tmp/pip-build-p9bo27/pyScss/setup.py", line 13, in <module>
      from scss.scss_meta import PROJECT, URL, VERSION, AUTHOR, AUTHOR_EMAIL, LICENSE, DOWNLOAD_URL
      File "scss/_init_.py", line 57, in <module>
      import six
      ImportError: No module named six

      ----------------------------------------
      Command "python setup.py egg_info" failed with error code 1 in /tmp/pip-build-p9bo27/pyScss/
      Command "tools/with_venv.sh pip install --upgrade -r /home/ubuntu/horizon/requirements.txt -r /home/ubuntu/horizon/test-requirements.txt" failed.
      None

      I am following instructions at the following webpage:

      http://fiware-idm.readthedocs.io/en/latest/admin_guide.html#installing-horizon

      Best regards,
      Adnan
      http://readthedocs.org/sustainability/view/121/tmfHasaRbBjO/<http://fiware-idm.readthedocs.io/en/latest/admin_guide.html#installing-horizon>

      Installation and Administration Guide — KeyRock 5.4.0 ...<http://fiware-idm.readthedocs.io/en/latest/admin_guide.html#installing-horizon>
      fiware-idm.readthedocs.io
      Introduction ¶ Welcome to the Installation and Administration Guide for the Identity Management - KeyRock Generic Enabler. This section will cover how to install ...

      [Created via e-mail received from: "Yaseen, Adnan" <adnan.yaseen@rwth-aachen.de>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        27d 20h 59m 1 José Ignacio Carretero Guarde 03/Jan/18 1:02 PM
        In Progress In Progress Answered Answered
        3s 1 José Ignacio Carretero Guarde 03/Jan/18 1:03 PM
        Answered Answered Closed Closed
        5d 19h 19m 1 José Ignacio Carretero Guarde 09/Jan/18 8:22 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        fla Fernando Lopez made changes -
        HD-Enabler Cloud Portal [ 10860 ]
        fla Fernando Lopez made changes -
        Component/s FIWARE-TECH-HELP [ 10278 ]
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        jicg José Ignacio Carretero Guarde made changes -
        Assignee Alvaro Alonso [ aalonsog ] José Ignacio Carretero Guarde [ jicg ]
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        There's one quite easy workaround. You follow the process you've followed and when it fails run the command:

        sudo tools/with_venv.sh pip install six==1.9.0

        Once six is installed in the Virtualenv, you can run again "sudo python tools/install_venv.py" and it will finish this time successfully.

        Best regards,
        José Ignacio

        Show
        jicg José Ignacio Carretero Guarde added a comment - There's one quite easy workaround. You follow the process you've followed and when it fails run the command: sudo tools/with_venv.sh pip install six==1.9.0 Once six is installed in the Virtualenv, you can run again "sudo python tools/install_venv.py" and it will finish this time successfully. Best regards, José Ignacio
        fla Fernando Lopez made changes -
        Comment [ Comment by jira-help-desk@jira.fiware.org :

        Spam detection software, running on the system "fiware-forge-01", has
        identified this incoming email as possible spam. The original message
        has been attached to this so you can view it (if it isn't spam) or label
        similar future email. If you have any questions, see
        the administrator of that system for details.

        Content preview: [ https://jira.fiware.org/browse/HELP-13022?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
           ] FW External User updated HELP-13022: Attachment: [FIWARE-JIRA] (HELP-13022)
           [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job
           Application [...]

        Content analysis details: (6.1 points, 4.5 required)

         pts rule name description
        ---- ---------------------- --------------------------------------------------
         1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                    [URIs: latedeliver.com]
         0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
         3.8 HELO_LOCALHOST HELO_LOCALHOST
         2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                    [URIs: latedeliver.com]
        -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                    [score: 0.0000]

        ]
        fla Fernando Lopez made changes -
        Comment [ Comment by jira-help-desk@jira.fiware.org :

        Spam detection software, running on the system "fiware-forge-01", has
        identified this incoming email as possible spam. The original message
        has been attached to this so you can view it (if it isn't spam) or label
        similar future email. If you have any questions, see
        the administrator of that system for details.

        Content preview: [ https://jira.fiware.org/browse/HELP-13022?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
           ] FW External User updated HELP-13022: > [Fiware-general-help] [SPAM] [FIWARE-JIRA]
           (HELP-13082) [SPAM] Website Job Application > > > Key: HELP-13022 > URL:
          https://jira.fiware.org/browse/HELP-13022 > Project: Help-Desk > Issue Type:
           extRequest > Reporter: FW External User > Attachments: [FIWARE-JIRA] (HELP-13082)
           [Fiware-general-help] [SPAM] Website Job Application > > > Spam detection
           software, running on the system "fiware-forge-01", has > identified this
          incoming email as possible spam. The original message > has been attached
          to this so you can view it (if it isn't spam) or label > similar future email.
           If you have any questions, see > the administrator of that system for details.
           > Content preview: [ https://jira.fiware.org/browse/HELP-13082?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
           > ] FW External User updated HELP-13082: > [Fiware-general-help] [SPAM] Website
           > Job Application > > > Key: HELP-13082 > URL: https://jira.fiware.org/browse/HELP-13082
           > > Project: Help-Desk > Issue Type: extRequest > Components: SPAM > Reporter:
           > FW External User > Attachments: [FIWARE-JIRA] (HELP-12876) [Fiware-general-help]
           > [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, [FIWARE-JIRA]
           > (HELP-12877) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM]
           > Website Job Application, [FIWARE-JIRA] (HELP-12878) [Fiware-general-help]
           > [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, [FIWARE-JIRA]
           > (HELP-12879) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM]
           > Website Job Application, [FIWARE-JIRA] (HELP-12880) [Fiware-general-help]
           > [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, [FIWARE-JIRA]
           > (HELP-12881) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM]
           > Website Job Application, [FIWARE-JIRA] (HELP-12882) [Fiware-general-help]
           > [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application, [FIWARE-JIRA]
           > (HELP-12883) [Fiware-general-help] [SPAM] [...]

        Content analysis details: (6.9 points, 4.5 required)

         pts rule name description
        ---- ---------------------- --------------------------------------------------
         1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                    [URIs: latedeliver.com]
         2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                    [URIs: latedeliver.com]
         0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
         3.8 HELO_LOCALHOST HELO_LOCALHOST
        -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                    [score: 0.0000]
         0.8 RDNS_NONE Delivered to internal network by a host with no rDNS

        ]
        fla Fernando Lopez made changes -
        Attachment [FIWARE-JIRA] (HELP-13022) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 61292 ]
        fw.ext.user FW External User made changes -
        fw.ext.user FW External User made changes -
        Attachment [FIWARE-JIRA] (HELP-13022) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 61292 ]
        veronika Veronika Vlnkova made changes -
        Field Original Value New Value
        Assignee Alvaro Alonso [ aalonsog ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: