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  1. Help-Desk
  2. HELP-12982

FIWARE.Request.Lab.Spain.i can't access to my account.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello, after i created an account in fiware lab cloud i received mail that
          contain username and password

          ​but unfortunately i can't login

          ​

          <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
          Virus-free.
          www.avast.com
          <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
          <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

          __________________________________________________________________________________________

          You can get more information about our cookies and privacy policies on the following links:

          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Amara Mohamed <amara.mohamed.1993@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		2d 18h 55m 1 Silvio Cretti 27/Nov/17 4:52 AM
            In Progress In Progress Closed Closed
            		4d 4h 58m 1 Hannover node Support Team 01/Dec/17 9:51 AM
            Closed Closed In Progress In Progress
            		2d 23h 25m 1 José Ignacio Carretero Guarde 04/Dec/17 9:16 AM
            In Progress In Progress Answered Answered
            		3d 1h 23m 1 José Ignacio Carretero Guarde 07/Dec/17 10:39 AM
            Answered Answered Closed Closed
            		2s 1 José Ignacio Carretero Guarde 07/Dec/17 10:39 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.i can't access to my account. FIWARE.Request.Lab.Spain.i can't access to my account.
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            fla Fernando Lopez made changes -
            Comment [ Comment by jira-help-desk@jira.fiware.org :

            Spam detection software, running on the system "fiware-forge-01", has
            identified this incoming email as possible spam. The original message
            has been attached to this so you can view it (if it isn't spam) or label
            similar future email. If you have any questions, see
            the administrator of that system for details.

            Content preview: [ https://jira.fiware.org/browse/HELP-12982?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
               ] FW External User updated HELP-12982: Attachment: [FIWARE-JIRA] (HELP-12982)
               [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job
               Application [...]

            Content analysis details: (6.1 points, 4.5 required)

             pts rule name description
            ---- ---------------------- --------------------------------------------------
             0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
             3.8 HELO_LOCALHOST HELO_LOCALHOST
             1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                        [URIs: latedeliver.com]
             2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                        [URIs: latedeliver.com]
            -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                        [score: 0.0000]

            ]
            fla Fernando Lopez made changes -
            Comment [ Comment by jira-help-desk@jira.fiware.org :

            Spam detection software, running on the system "fiware-forge-01", has
            identified this incoming email as possible spam. The original message
            has been attached to this so you can view it (if it isn't spam) or label
            similar future email. If you have any questions, see
            the administrator of that system for details.

            Content preview: [ https://jira.fiware.org/browse/HELP-12982?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
               ] FW External User updated HELP-12982: > [Fiware-general-help] [SPAM] [FIWARE-JIRA]
               (HELP-13082) [SPAM] Website Job Application > > > Key: HELP-12982 > URL:
              https://jira.fiware.org/browse/HELP-12982 > Project: Help-Desk > Issue Type:
               extRequest > Reporter: FW External User > Attachments: [FIWARE-JIRA] (HELP-12982)
               [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job
               Application, [FIWARE-JIRA] (HELP-13082) [Fiware-general-help] [SPAM] Website
               Job Application > > > Spam detection software, running on the system "fiware-forge-01",
               has > identified this incoming email as possible spam. The original message
               > has been attached to this so you can view it (if it isn't spam) or label
               > similar future email. If you have any questions, see > the administrator
               of that system for details. > Content preview: [ https://jira.fiware.org/browse/HELP-13082?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
               > ] FW External User updated HELP-13082: Attachment: [FIWARE-JIRA] (HELP-12886)
               > [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website
              Job > Application [...] > Content analysis details: (6.1 points, 4.5 required)
               > pts rule name description > ---- > 1.7 URIBL_BLACK Contains an URL listed
               in the URIBL blacklist > [URIs: latedeliver.com] > 2.5 URIBL_DBL_SPAM Contains
               a spam URL listed in the DBL blocklist > [URIs: latedeliver.com] > 0.0 FSL_HELO_NON_FQDN_1
               FSL_HELO_NON_FQDN_1 > 3.8 HELO_LOCALHOST HELO_LOCALHOST > -1.9 BAYES_00 BODY:
               Bayes spam probability is 0 to 1% > [score: 0.0000] > > You can get more
              information about our cookies and privacy policies on the following links:
               > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy
               > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE
               > [...]

            Content analysis details: (6.9 points, 4.5 required)

             pts rule name description
            ---- ---------------------- --------------------------------------------------
             1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                        [URIs: latedeliver.com]
             2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                        [URIs: latedeliver.com]
             0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
             3.8 HELO_LOCALHOST HELO_LOCALHOST
            -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                        [score: 0.0000]
             0.8 RDNS_NONE Delivered to internal network by a host with no rDNS

            ]
            fla Fernando Lopez made changes -
            Comment [ Comment by jira-help-desk@jira.fiware.org :

            Spam detection software, running on the system "fiware-forge-01", has
            identified this incoming email as possible spam. The original message
            has been attached to this so you can view it (if it isn't spam) or label
            similar future email. If you have any questions, see
            the administrator of that system for details.

            Content preview: [ https://jira.fiware.org/browse/HELP-12982?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
               ] FW External User updated HELP-12982: Attachment: [FIWARE-JIRA] (HELP-12982)
               [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job
               Application [...]

            Content analysis details: (6.9 points, 4.5 required)

             pts rule name description
            ---- ---------------------- --------------------------------------------------
             1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                        [URIs: latedeliver.com]
             2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                        [URIs: latedeliver.com]
             0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
             3.8 HELO_LOCALHOST HELO_LOCALHOST
            -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                        [score: 0.0000]
             0.8 RDNS_NONE Delivered to internal network by a host with no rDNS

            ]
            fla Fernando Lopez made changes -
            Comment [ Comment by jira-help-desk@jira.fiware.org :

            Spam detection software, running on the system "fiware-forge-01", has
            identified this incoming email as possible spam. The original message
            has been attached to this so you can view it (if it isn't spam) or label
            similar future email. If you have any questions, see
            the administrator of that system for details.

            Content preview: [ https://jira.fiware.org/browse/HELP-12982?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
               ] FW External User updated HELP-12982: > [Fiware-general-help] [SPAM] [FIWARE-JIRA]
               (HELP-13082) [SPAM] Website Job Application > > > Key: HELP-12982 > URL:
              https://jira.fiware.org/browse/HELP-12982 > Project: Help-Desk > Issue Type:
               extRequest > Reporter: FW External User > Attachments: [FIWARE-JIRA] (HELP-13082)
               [Fiware-general-help] [SPAM] Website Job Application > > > Spam detection
               software, running on the system "fiware-forge-01", has > identified this
              incoming email as possible spam. The original message > has been attached
              to this so you can view it (if it isn't spam) or label > similar future email.
               If you have any questions, see > the administrator of that system for details.
               > Content preview: [ https://jira.fiware.org/browse/HELP-13082?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
               > ] FW External User updated HELP-13082: Attachment: [FIWARE-JIRA] (HELP-12886)
               > [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website
              Job > Application [...] > Content analysis details: (6.1 points, 4.5 required)
               > pts rule name description > ---- > 1.7 URIBL_BLACK Contains an URL listed
               in the URIBL blacklist > [URIs: latedeliver.com] > 2.5 URIBL_DBL_SPAM Contains
               a spam URL listed in the DBL blocklist > [URIs: latedeliver.com] > 0.0 FSL_HELO_NON_FQDN_1
               FSL_HELO_NON_FQDN_1 > 3.8 HELO_LOCALHOST HELO_LOCALHOST > -1.9 BAYES_00 BODY:
               Bayes spam probability is 0 to 1% > [score: 0.0000] > > You can get more
              information about our cookies and privacy policies on the following links:
               > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy
               > - http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE
               > Fiware-general-help mailing list > Fiware-general-help@lists.fiware.org
               > [...]

            Content analysis details: (6.9 points, 4.5 required)

             pts rule name description
            ---- ---------------------- --------------------------------------------------
             1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
                                        [URIs: latedeliver.com]
             2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
                                        [URIs: latedeliver.com]
             0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
             3.8 HELO_LOCALHOST HELO_LOCALHOST
            -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                        [score: 0.0000]
             0.8 RDNS_NONE Delivered to internal network by a host with no rDNS

            ]
            fla Fernando Lopez made changes -
            Attachment [FIWARE-JIRA] (HELP-12982) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 61093 ]
            fla Fernando Lopez made changes -
            Attachment [FIWARE-JIRA] (HELP-12982) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 62607 ]
            fla Fernando Lopez made changes -
            Attachment [FIWARE-JIRA] (HELP-12982) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 62608 ]
            fw.ext.user FW External User made changes -
            Attachment [FIWARE-JIRA] (HELP-12982) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 62608 ]
            fw.ext.user FW External User made changes -
            Attachment [FIWARE-JIRA] (HELP-12982) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 62607 ]
            fw.ext.user FW External User made changes -
            Attachment [FIWARE-JIRA] (HELP-12982) [Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-13082) [SPAM] Website Job Application [ 61093 ]
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            jicg José Ignacio Carretero Guarde made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            You are now assigned to Spain2 region.

            Show
            jicg José Ignacio Carretero Guarde added a comment - You are now assigned to Spain2 region.
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by amara.mohamed.1993@gmail.com :

            i would like to use Spain2 node, thanks for your help

            On Mon, Dec 4, 2017 at 9:20 AM, Help-Desk <jira-help-desk@jira.fiware.org>
            wrote:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by amara.mohamed.1993@gmail.com : i would like to use Spain2 node, thanks for your help On Mon, Dec 4, 2017 at 9:20 AM, Help-Desk <jira-help-desk@jira.fiware.org> wrote: > >
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            Hi Amara,

            Please, let us know which other node you would like to use instead of Hannovers node. FIWARE Lab exists, it seems that somebody forgot to inform the FIWARE Foundation that the Node of Hannover was going to be shut down, not the FIWARE Lab which is still in service.

            Sorry for the inconvenience.

            Best regards,
            José Ignacio.

            Show
            jicg José Ignacio Carretero Guarde added a comment - Hi Amara, Please, let us know which other node you would like to use instead of Hannovers node. FIWARE Lab exists, it seems that somebody forgot to inform the FIWARE Foundation that the Node of Hannover was going to be shut down, not the FIWARE Lab which is still in service. Sorry for the inconvenience. Best regards, José Ignacio.
            jicg José Ignacio Carretero Guarde made changes -
            Assignee Hannover node Support Team [ netzlink ] José Ignacio Carretero Guarde [ jicg ]
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status Closed [ 6 ] In Progress [ 3 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] i can't access to my account FIWARE.Request.Lab.i can't access to my account.
            netzlink Hannover node Support Team made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Closed [ 6 ]
            Hide
            Permalink
            netzlink Hannover node Support Team added a comment -

            The issue has been emailed:

            • Time sent: 01/Dec/17 9:50 AM
            • To: amara.mohamed.1993@gmail.com
            • with subject: *[FIWARE-JIRA] (HELP-12982) [Fiware-lab-help] i can't access to my account *

            Hello Amara Mohamed,

            unfortunally the FIWARE Lab does not exists anymore, therefore
            your aren't able to log in.
            I assume that some people forgot to inform the FIWARE Foundation, that the Lab was shut down.

            Sincerely,
            Hannover Node Support Team

            Show
            netzlink Hannover node Support Team added a comment - The issue has been emailed: Time sent: 01/Dec/17 9:50 AM To: amara.mohamed.1993@gmail.com with subject: * [FIWARE-JIRA] ( HELP-12982 ) [Fiware-lab-help] i can't access to my account * Hello Amara Mohamed, unfortunally the FIWARE Lab does not exists anymore, therefore your aren't able to log in. I assume that some people forgot to inform the FIWARE Foundation, that the Lab was shut down. Sincerely, Hannover Node Support Team
            jicg José Ignacio Carretero Guarde made changes -
            Assignee José Ignacio Carretero Guarde [ jicg ] Hannover node Support Team [ netzlink ]
            silviocretti Silvio Cretti made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            silviocretti Silvio Cretti made changes -
            Assignee Silvio Cretti [ silvio.cretti ] José Ignacio Carretero Guarde [ jicg ]
            silviocretti Silvio Cretti made changes -
            Assignee Silvio Cretti [ silvio.cretti ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                5 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: