Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Apps
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HD-Enabler:Knowage
Description
Knowage is not able to use data sets in documents (Cockpit or Generic Document):
When i try to use my data sets (any of them), in the Cockpit when i load the document, i get the error:
"Unable to load data from dataset orion_navigation
Please check dataset & widget config".
If i try to use it in a chart i don't get any error but the documment is empty.
I have different datasets, restapi or mongodb query, and when i click preview in the data sets are correct.
The knowage server is in a EC2 AWS instance, the insance is running Ubuntu 16.03.3. I've installed the knowage using the installer for unix: 'Knowge-6_1_1-CE'
By the way, i get redirected in localhost so i use the script of the docker repository to change it to the public address:
"
sed -i "s|http:\/\/.*:8080|http:\/\/$
sed -i "s|http:\/\/.*:8080\/knowage|http:\/\/localhost:8080\/knowage|g" ${KNOWAGE_DIRECTORY}/${APACHE_TOMCAT_PACKAGE}/conf/server.xml
sed -i "s|http:\/\/localhost:8080|http:\/\/${PUBLIC_ADDRESS}
:8080|g" $
{KNOWAGE_DIRECTORY}/$
{APACHE_TOMCAT_PACKAGE}/webapps/knowage/WEB-INF/web.xml
"
Regards.
Eslem Alzate.
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[Created via e-mail received from: =?UTF-8?Q?FruitsApp?= <eslem@fruitsapp.com>]
Activity
Comment by eslem@fruitsapp.com :
Hi,
i saw that but the data set is a REST type, so is not connected to any datasource, the same with the file type, and the query type is well connected to the mongodb data source.
Regards.
Eslem Alzate.
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The issue has been emailed:
- Time sent: 22/Nov/17 2:58 PM
- To: eslem@fruitsapp.com
- with subject: RE: [Coach-Impact].FruitApp.KnowAge.DatasetsNotWorkingInAnalyses
Hi
please let's try to simplify and concentrate on just one dataset, in particular the MongoDB dataset.
Please proceed as follows:
1. stop knowage server;
2. delete all log files (in knowage_server_home/logs);
3. restart knowage;
4. enter knowage, enter the MongoDB datasource, then enter the dataset and test it (please send me some screenshots with datasource, dataset definition and its preview);
5. try to define a cockpit with a simple table that shows content from the MongoDB dataset (please send me other screenshots);
6. at this point, send log files to me with the screenshots.
Best regards
Davide
Comment by eslem@fruitsapp.com :
Hi
attached the capture and the logs.
Regards.
Eslem Alzate
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The issue has been emailed:
- Time sent: 23/Nov/17 11:27 AM
- To: eslem@fruitsapp.com
- with subject: RE: [Coach-Impact].FruitApp.KnowAge.DatasetsNotWorkingInAnalyses
Hi
could you please send us a MongoDB document (a short JSON file) to replicate the issue?
Regards
Davide
Comment by eslem@fruitsapp.com :
Hi,
Attached, its a normal MongoDB document, but also with a cvs or i put as persited the datasets i have the same problem.
Regards.
Eslem Alzate.
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The issue has been emailed:
- Time sent: 07/Dec/17 5:34 PM
- To: eslem@fruitsapp.com
- with subject: RE: [Coach-Impact].FruitApp.Knowage.DatasetsNotWorkingInAnalyses
Dear Eslem
we investigated the issue and found that there is another bug. I created an issue for it : https://jira.fiware.org/browse/APP-1637
We already started fixing it.
I'll close this issue.
Best regards
Davide
The issue has been emailed:
Hi
looking at log file you attached in issue https://jira.fiware.org/browse/HELP-12960 I see that the data source for orion_navigation dataset is wrong: it is querying the foodmart_demo MySQL database (the one provided by knowage installer for demo analyses), instead of your database.
Please fix it and retry.
Regarding redirection to localhost, the only configuration you have to perform is setting host_url as described here:
https://knowage.readthedocs.io/en/latest/admin/README/index.html#installation-from-released-package
Hope this helps
Best regards
Davide