The Cloud user (https://cloud.lab.fiware.org) and the FIWARE user (https://account.lab.fiware.org) are no longer the same user. I assign the creation of your new user (I guess a Trial user) to the Vicenza node support.

Regards,
Jośe Ignacio

Hi,

you have to use the password provided after the user creation.

You can read it in the request account jira ticket.

BR

Comment by jira-help-desk@jira.fiware.org :

Spam detection software, running on the system "fiware-forge-01", has
identified this incoming email as possible spam. The original message
has been attached to this so you can view it (if it isn't spam) or label
similar future email. If you have any questions, see
the administrator of that system for details.

Content preview: [ https://jira.fiware.org/browse/HELP-12849?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
] FW External User updated HELP-12849: > [Fiware-general-help] [SPAM] [FIWARE-JIRA]
(HELP-12870) [SPAM] Website Job Application > > > Key: HELP-12849 > URL:
https://jira.fiware.org/browse/HELP-12849 > Project: Help-Desk > Issue Type:
extRequest > Reporter: FW External User > Attachments: [FIWARE-JIRA] (HELP-12870)
[Fiware-general-help] [SPAM] Website Job Application > > > Spam detection
software, running on the system "fiware-forge-01", has > identified this
incoming email as possible spam. The original message > has been attached
to this so you can view it (if it isn't spam) or label > similar future email.
If you have any questions, see > the administrator of that system for details.
> Content preview: [ https://jira.fiware.org/browse/HELP-12870?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
> ] FW External User updated HELP-12870: > [Fiware-general-help] [SPAM] Website
> Job Application > > > Key: HELP-12870 > URL: https://jira.fiware.org/browse/HELP-12870
> > Project: Help-Desk > Issue Type: extRequest > Components: SPAM > Reporter:
> FW External User > Attachments: [FIWARE-JIRA] (HELP-12870) [Fiware-general-help]
> [SPAM] Website Job Application, [FIWARE-JIRA] (HELP-12870) [Fiware-general-help]
> [SPAM] Website Job Application, [FIWARE-JIRA] (HELP-12870) [Fiware-general-help]
> [SPAM] Website Job Application, [FIWARE-JIRA] (HELP-12870) [Fiware-general-help]
> [SPAM] Website Job Application, [FIWARE-JIRA] (HELP-12870) [Fiware-general-help]
> [SPAM] Website Job Application, [FIWARE-JIRA] (HELP-12870) [Fiware-general-help]
> [SPAM] Website Job Application, [FIWARE-JIRA] (HELP-12870) [Fiware-general-help]
> [SPAM] Website Job Application, [FIWARE-JIRA] (HELP-12870) [Fiware-general-help]
> [SPAM] Website Job Application, [FIWARE-JIRA] (HELP-12870) [Fiware-general-help]
> [SPAM] Website Job Application, [FIWARE-JIRA] (HELP-12870) [Fiware-general-help]
> [SPAM] Website Job Application, [FIWARE-JIRA] (HELP-12870) [Fiware-general-help]
> [SPAM] [...]

Content analysis details: (6.9 points, 4.5 required)

pts rule name description
---- ---------------------- --------------------------------------------------
2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
[URIs: kzarea.com]
1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
[URIs: kzarea.com]
0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
3.8 HELO_LOCALHOST HELO_LOCALHOST
-1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
[score: 0.0000]
0.8 RDNS_NONE Delivered to internal network by a host with no rDNS

Comment by jira-help-desk@jira.fiware.org :

Spam detection software, running on the system "fiware-forge-01", has
identified this incoming email as possible spam. The original message
has been attached to this so you can view it (if it isn't spam) or label
similar future email. If you have any questions, see
the administrator of that system for details.

Content preview: [ https://jira.fiware.org/browse/HELP-12849?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
] FW External User updated HELP-12849: Attachment: [FIWARE-JIRA] (HELP-12849)
[Fiware-general-help] [SPAM] [FIWARE-JIRA] (HELP-12870) [SPAM] Website Job
Application [...]

Content analysis details: (7.7 points, 4.5 required)

pts rule name description
---- ---------------------- --------------------------------------------------
2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
[URIs: kzarea.com]
1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
[URIs: kzarea.com]
0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
3.8 HELO_LOCALHOST HELO_LOCALHOST
1.6 DATE_IN_PAST_03_06 Date: is 3 to 6 hours before Received: date
-1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
[score: 0.0000]

Comment by jira-help-desk@jira.fiware.org :

Spam detection software, running on the system "fiware-forge-01", has
identified this incoming email as possible spam. The original message
has been attached to this so you can view it (if it isn't spam) or label
similar future email. If you have any questions, see
the administrator of that system for details.

Content preview: [ https://jira.fiware.org/browse/HELP-12849?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
] FW External User updated HELP-12849: Attachment: [FIWARE-JIRA] (HELP-12849)
FIWARE.Request.Lab.FIWARE Lab Assistance. [...]

Content analysis details: (7.7 points, 4.5 required)

pts rule name description
---- ---------------------- --------------------------------------------------
2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
[URIs: kzarea.com]
1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
[URIs: kzarea.com]
0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
3.8 HELO_LOCALHOST HELO_LOCALHOST
1.6 DATE_IN_PAST_03_06 Date: is 3 to 6 hours before Received: date
-1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
[score: 0.0000]

Comment by jira-help-desk@jira.fiware.org :

Spam detection software, running on the system "fiware-forge-01", has
identified this incoming email as possible spam. The original message
has been attached to this so you can view it (if it isn't spam) or label
similar future email. If you have any questions, see
the administrator of that system for details.

Content preview: [ https://jira.fiware.org/browse/HELP-12849?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
] FW External User updated HELP-12849: Attachment: [FIWARE-JIRA] (HELP-12849)
FIWARE.Request.Lab.FIWARE Lab Assistance. [...]

Content analysis details: (7.7 points, 4.5 required)

pts rule name description
---- ---------------------- --------------------------------------------------
2.5 URIBL_DBL_SPAM Contains a spam URL listed in the DBL blocklist
[URIs: kzarea.com]
1.7 URIBL_BLACK Contains an URL listed in the URIBL blacklist
[URIs: kzarea.com]
0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
3.8 HELO_LOCALHOST HELO_LOCALHOST
1.6 DATE_IN_PAST_03_06 Date: is 3 to 6 hours before Received: date
-1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
[score: 0.0000]