Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: None
    • Labels:
      None

      Description

      Hi,

      I have 2 instances on fiware cloud, with community account.
      I've reached my maximum of VCPU allowed, but not my maximum of RAM allowed.
      Is it possible to resize the instance with more RAM only ?
      I can see only options to choose xlarge instance with more VCPU but nothing to ask for more RAM.

      Thanks,

      Charlotte Dupont

      [Created via e-mail received from: Charlotte Dupont <charlotte.dupont@eglobalmark.com>]

        Activity

        Hide
        aalonsog Alvaro Alonso added a comment -

        Hi Charlotte, you should have to create a backup of your VM and then redeploy it a a larger instance.

        Show
        aalonsog Alvaro Alonso added a comment - Hi Charlotte, you should have to create a backup of your VM and then redeploy it a a larger instance.
        Hide
        fw.ext.user FW External User added a comment -

        Comment by charlotte.dupont@eglobalmark.com :
        Hello, Thanks for your reply.

        Unfortunately, I've reached the maximum of VCPU so I cannot redeploy a larger instance.
        And anyway, I have only 6 VCPUs allowed with my account, and the only larger instance above mine is XL which need 8VCPUs.
        So it is not allowed to increase the RAM only ? (I have not reached the maximum RAM allocated to my account).

        Thanks

        ----Message d'origine----
        De : Help-Desk jira-help-desk@jira.fiware.org
        Envoyé : lundi 16 octobre 2017 12:46
        À : Charlotte Dupont <charlotte.dupont@eglobalmark.com>
        Objet : [FIWARE-JIRA] (HELP-12814) resize instance

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Alvaro Alonso - Today 12:45 PM
        ------------------
        Hi Charlotte, you should have to create a backup of your VM and then redeploy it a a larger instance.

        ------------------------
        Issue id: HELP-12814
        Description:
        Hi,

        I have 2 instances on fiware cloud, with community account.
        I've reached my maximum of VCPU allowed, but not my maximum of RAM allowed.
        Is it possible to resize the instance with more RAM only ?
        I can see only options to choose xlarge instance with more VCPU but nothing to ask for more RAM.

        Thanks,

        Charlotte Dupont

        [Created via e-mail received from: Charlotte Dupont <charlotte.dupont@eglobalmark.com>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: Open

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        fw.ext.user FW External User added a comment - Comment by charlotte.dupont@eglobalmark.com : Hello, Thanks for your reply. Unfortunately, I've reached the maximum of VCPU so I cannot redeploy a larger instance. And anyway, I have only 6 VCPUs allowed with my account, and the only larger instance above mine is XL which need 8VCPUs. So it is not allowed to increase the RAM only ? (I have not reached the maximum RAM allocated to my account). Thanks ---- Message d'origine ---- De : Help-Desk jira-help-desk@jira.fiware.org Envoyé : lundi 16 octobre 2017 12:46 À : Charlotte Dupont <charlotte.dupont@eglobalmark.com> Objet : [FIWARE-JIRA] ( HELP-12814 ) resize instance From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Alvaro Alonso - Today 12:45 PM ------------------ Hi Charlotte, you should have to create a backup of your VM and then redeploy it a a larger instance. ------------------------ Issue id: HELP-12814 Description: Hi, I have 2 instances on fiware cloud, with community account. I've reached my maximum of VCPU allowed, but not my maximum of RAM allowed. Is it possible to resize the instance with more RAM only ? I can see only options to choose xlarge instance with more VCPU but nothing to ask for more RAM. Thanks, Charlotte Dupont [Created via e-mail received from: Charlotte Dupont <charlotte.dupont@eglobalmark.com>] FIWARE Chapter: FIWARE GEri: Status: Open --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
        Hide
        aalonsog Alvaro Alonso added a comment -

        If you need to increase your project quotas you should contact the node administrators. In which node are you working on?

        Show
        aalonsog Alvaro Alonso added a comment - If you need to increase your project quotas you should contact the node administrators. In which node are you working on?

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
          • Votes:
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            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: