FW External User added a comment - 28/Aug/17 11:02 AM Comment by bcanitrot@carsa.es : Hola Fernando, buenas tardes. Muchas gracias por su correo. No entiendo muy bien lo quiere decir… A ver si esto ayuda a situarnos: Trabajo en "Spain Region2". Sólo estoy haciendo uso de una IP -> Al seleccionarla -> clic sobre “Actions” -> imagen -> “Associate IP” -> Aparece el mensaje de error. Gracias y saludos, Belén Canitrot ---- Mensaje original ---- De: Help-Desk jira-help-desk@jira.fiware.org Enviado el: lunes, 28 de agosto de 2017 9:24 Para: bcanitrot@carsa.es Asunto: [FIWARE-JIRA] ( HELP-12631 ) [Fiware-lab-help] Fiware Lab: problems in the process of allocating IP to Project From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Fernando Lopez - Today 10:23 AM ------------------ Dear Belen, Apparently, taking into account your comments, you are working in Spain region. Usually, this message appears when you try to request a new public IP from the pool. Have you another IP allocated from the pool? Fernando ------------------------ Issue id: HELP-12631 Description: Hello, good afternoon. I am a trial account user in Fiware Lab and I´m finding a few problems in the process “Allocate IP to Project”. Let me explain myself: 1. I´ve created my instance “SpagoBIbelen” (running), a Keypair “b1”, a Security Group Rule “b1” (and its Rules) -> Please see the screenshots below 2. When I try to allocate IP to Project, an error message it´s shown: “You exceeded the limit of floating IPs”, and there´s no instance or fixed address related to the IP Address -> Please see the screenshots below 3. Even so I went head and tried to Associate IP (Actions) but it did not work… -> Please see the screenshots below {"badRequest": {"message": "Unable to associate floating ip 130.206.126.80 to fixed ip 192.168.134.204 for instance 700f5125-8773-476a-9d30-a13ae44ad224. Error: External network 51563cad-83a8-46fc-be47-9e9f3cea9ee8 is not reachable from subnet da4b671e-087c-4b15-b26c-36288f068fd9. Therefore, cannot associate Port 73646b3f-418f-4eae-96d8-77a61e144664 with a Floating IP.", "code": 400}} I don´t know what´s going on. Could you please help me? Thank you in advance. Belen

José Ignacio Carretero Guarde added a comment - 19/Sep/17 9:18 AM The subnet da4b671e-087c-4b15-b26c-36288f068fd9 belongs to the network node-int-noinet-subnet-02 — This network (noinet = no Internet) is not connected to external networks. So, there is not way to associate a floating IP to that network. Please, use any of the networks node-int-net-01 or node-int-net-01-dual (but not both of them if you don't know why) for your VMs. Thank you. Best regards, José Ignacio