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  1. Help-Desk
  2. HELP-12574

FIWARE.Request.Lab.SpainTenerife.FIWARE Lab Assistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      I have a problem in the Cloud Portal, I cannot see listed my own cloud organizacion/project, I cannot select it, online 1 project appears (one shared to me previously by a colleague).

      The process:

      • I have a Community Account
      • I’ve just created an Organization in Account Portal
      • Then I switch to it into the Account Portal
      • Then I go to Cloud Portal
      • On the left menu, at the top there’s category “Project”, with a list which is supposed to display the available “organizations/projects/clouds”, right? I can only see one item there

      What am I doing wrong?

      Best,
      Juan

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      [Created via e-mail received from: "Sancho, Juan" <juan.sancho@atos.net>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        14d 2h 49m 1 Fernando Lopez 28/Aug/17 8:46 AM
        In Progress In Progress Answered Answered
        8d 1h 35m 1 Atos Spain Tenerife Node Support Team 05/Sep/17 10:21 AM
        Answered Answered Closed Closed
        29s 1 Atos Spain Tenerife Node Support Team 05/Sep/17 10:21 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        fw.ext.user FW External User made changes -
        Attachment image001_01D326575E52EEE0.png [ 54327 ]
        Hide
        fw.ext.user FW External User added a comment -

        Comment by juan.sancho@atos.net :

        Buenas,

        Ya puedo ver el proyecto "JuanSancho cloud" en el FIWARE Lab Cloud. Sin embargo, este profile lo tengo compartido en Account con otro usuario (ver adjunto), pero él no lo puede ver en su listado de proyectos en el Cloud Portal.

        [cid:image001.png@01D32657.5E52EEE0]

        Entonces, está resuelto a medias, ¿no?

        Saludos,

        Juan

        -

        Show
        fw.ext.user FW External User added a comment - Comment by juan.sancho@atos.net : Buenas, Ya puedo ver el proyecto "JuanSancho cloud" en el FIWARE Lab Cloud. Sin embargo, este profile lo tengo compartido en Account con otro usuario (ver adjunto), pero él no lo puede ver en su listado de proyectos en el Cloud Portal. [cid:image001.png@01D32657.5E52EEE0] Entonces, está resuelto a medias, ¿no? Saludos, Juan -
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.SpainTenerife.FIWARE Lab Assistance
        fw_support_st Atos Spain Tenerife Node Support Team made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        Hide
        fw_support_st Atos Spain Tenerife Node Support Team added a comment -

        Issue got solved yesterday. Please confirm!

        Thanks

        Show
        fw_support_st Atos Spain Tenerife Node Support Team added a comment - Issue got solved yesterday. Please confirm! Thanks
        fw_support_st Atos Spain Tenerife Node Support Team made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        fla Fernando Lopez made changes -
        Assignee Fernando Lopez [ fla ] Atos Spain Tenerife Node Support Team [ fw_support_st ]
        fla Fernando Lopez made changes -
        HD-Node SpainTenerife [ 11102 ]
        Hide
        fw.ext.user FW External User added a comment -

        Comment by juan.sancho@atos.net :

        Hello,

        My email account is juan.sancho@atos.net and the region is Spain Tenerife

        Thanks

        -

        Show
        fw.ext.user FW External User added a comment - Comment by juan.sancho@atos.net : Hello, My email account is juan.sancho@atos.net and the region is Spain Tenerife Thanks -
        fla Fernando Lopez made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        fla Fernando Lopez made changes -
        Assignee Fernando Lopez [ fla ]
        Hide
        fla Fernando Lopez added a comment -

        Dear Juan,

        Could you provide us your user email account in FIWARE Lab and the region in which you are working on?

        Show
        fla Fernando Lopez added a comment - Dear Juan, Could you provide us your user email account in FIWARE Lab and the region in which you are working on?
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            fw_support_st Atos Spain Tenerife Node Support Team
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: