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  1. Help-Desk
  2. HELP-12547

FIWARE.Request.Lab.Unable to use cloud with trial account.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          I'm a student from the Haute École d'ingénierie et d'architecture de Fribourg from Switzerland and I've been discovering FIWARE technologies for the past couple of weeks.

          Last week I decided to upgrade my account from basic to trial so I could try to do a test with historical data using the cloud environment. Unfortunately I can't access the cloud and asking for a community account would be a bit too much considering what I'm trying to accomplish.

          Could you please take a look at it?

          Best regards

          Ricardo Portela

          __________________________________________________________________________________________

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          [Created via e-mail received from: Portela Ricardo <Ricardo.Portela@edu.hefr.ch>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		14d 21h 42m 1 Fernando Lopez 23/Aug/17 6:35 AM
            In Progress In Progress Answered Answered
            		2s 1 Fernando Lopez 23/Aug/17 6:35 AM
            Answered Answered Closed Closed
            		5d 3h 54m 1 Fernando Lopez 28/Aug/17 10:30 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Unable to use cloud with trial account FIWARE.Request.Lab.Unable to use cloud with trial account.
            fla Fernando Lopez made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            fla Fernando Lopez added a comment -

            I do not receive any response from the user therefore I assume the problem is resolved. I proceed to close the ticket.

            Show
            fla Fernando Lopez added a comment - I do not receive any response from the user therefore I assume the problem is resolved. I proceed to close the ticket.
            fla Fernando Lopez made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            fla Fernando Lopez made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            fla Fernando Lopez made changes -
            Assignee Fernando Lopez [ fla ]
            Hide
            Permalink
            fla Fernando Lopez added a comment -

            Dear user,

            Can you try again? In case that the problem persist, could you provide me your email address and the region in which you are trying to work?

            Fernando

            Show
            fla Fernando Lopez added a comment - Dear user, Can you try again? In case that the problem persist, could you provide me your email address and the region in which you are trying to work? Fernando
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                fla Fernando Lopez
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: