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  1. Help-Desk
  2. HELP-12480

[Fiware-lab-help] IP problem

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          I have problem with IP address, i'm not able to ping IP address of my VM. I
          have done all steps from tutorial http://130.206.127.189/02/ and when i try
          to ping address which is assigned (130.206.121.11) from pool to my VM, i
          have response"time out", and i can not to connect to VM using putty.

          Thanks

          Dusan

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          [Created via e-mail received from: =?UTF-8?B?RHXFoWFuIEJvZ2nEh2V2acSH?= <dusan.bogicevic@gmail.com>]

            Activity

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            fla Fernando Lopez added a comment -

            Dear user,

            Are you open ICMP protocol? I mean, in the security group you have to open the access to the VM using ICMP, it is the protocol used to execute ping. You can check the access to the VM just connecting to it using SSH.

            Let us know about it.

            Show
            fla Fernando Lopez added a comment - Dear user, Are you open ICMP protocol? I mean, in the security group you have to open the access to the VM using ICMP, it is the protocol used to execute ping. You can check the access to the VM just connecting to it using SSH. Let us know about it.
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            fw.ext.user FW External User added a comment -

            Comment by dusan.bogicevic@gmail.com :

            Yes, i open. I open 4 ports, like in example ICMP 0, TCP 22, TCP 80 and TCP
            1026.

            On 21 Jul 2017 16:23, "Help-Desk" <jira-help-desk@jira.fiware.org> wrote:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by dusan.bogicevic@gmail.com : Yes, i open. I open 4 ports, like in example ICMP 0, TCP 22, TCP 80 and TCP 1026. On 21 Jul 2017 16:23, "Help-Desk" <jira-help-desk@jira.fiware.org> wrote: > >
            Hide
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            fla Fernando Lopez added a comment - - edited

            Dear user,

            I think that your problem is related to the specification of the ICMP protocol. Clearly there is a usability problem in the portal due to ICMP is not related to from-to ports but type and code of the ICMP message. In your case, you should specify the corresponding type and code for the ICMP message used by ping, or by default allow all just specifying -1 and -1 from type and code (in the portal from, to).

            Fernando

            Show
            fla Fernando Lopez added a comment - - edited Dear user, I think that your problem is related to the specification of the ICMP protocol. Clearly there is a usability problem in the portal due to ICMP is not related to from-to ports but type and code of the ICMP message. In your case, you should specify the corresponding type and code for the ICMP message used by ping, or by default allow all just specifying -1 and -1 from type and code (in the portal from, to). Fernando
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by dusan.bogicevic@gmail.com :

            I want to thank you,
            i passed all steps from tutorial, and than try to change ICMP in security
            group like you said from -1 to -1, and now ping is working.

            Best regards,
            Dusan

            2017-07-24 14:50 GMT+02:00 Help-Desk <jira-help-desk@jira.fiware.org>:

            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by dusan.bogicevic@gmail.com : I want to thank you, i passed all steps from tutorial, and than try to change ICMP in security group like you said from -1 to -1, and now ping is working. Best regards, Dusan 2017-07-24 14:50 GMT+02:00 Help-Desk <jira-help-desk@jira.fiware.org>: > >

              People

              • Assignee:
                fla Fernando Lopez
                Reporter:
                fw.ext.user FW External User
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: