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  1. Help-Desk
  2. HELP-12449

FIWARE.Request.Lab.SophiaAntipolis.sophia antipolis node

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          We have VMs on Sophia Antipolis node, and they seems unreachable since this morning. Sometime the connection is back but for several minutes only.

          Are you aware of any problem on this node ?

          Thanks

          ----------------------------
          Charlotte Dupont, PhD.
          Biologist & Data Scientist
          Easy Global Market<http://www.eglobalmark.com/>
          Tel : (+33)6.50.43.86.83

          [Created via e-mail received from: Charlotte Dupont <charlotte.dupont@eglobalmark.com>]

            Activity

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            fw.ext.user FW External User created issue -
            fla Fernando Lopez made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fla Fernando Lopez made changes -
            HD-Node SophiaAntipolis [ 10912 ]
            fla Fernando Lopez made changes -
            Assignee Sophia Antipolis Node Helpdesk [ com4innov ]
            Com4Innov Sophia Antipolis Node Helpdesk made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            Com4Innov Sophia Antipolis Node Helpdesk added a comment -

            Hello,

            Could you said us the name of the VMs having this issues ?

            Could you also retry now and let us know if you still encounter the problem ?

            Kind Regards,

            Show
            Com4Innov Sophia Antipolis Node Helpdesk added a comment - Hello, Could you said us the name of the VMs having this issues ? Could you also retry now and let us know if you still encounter the problem ? Kind Regards,
            Hide
            Permalink
            Com4Innov Sophia Antipolis Node Helpdesk added a comment -

            As see with Mengxuan, We encounter a trouble yesterday that was corrected.
            Mengxuan confirm us that you do not have the problem now.

            Kind Regards,

            Show
            Com4Innov Sophia Antipolis Node Helpdesk added a comment - As see with Mengxuan, We encounter a trouble yesterday that was corrected. Mengxuan confirm us that you do not have the problem now. Kind Regards,
            Com4Innov Sophia Antipolis Node Helpdesk made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Com4Innov Sophia Antipolis Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by charlotte.dupont@eglobalmark.com :
            Yes, I was just waiting a little to reply because it is working again since 11 am.

            Thanks

            ----Message d'origine----
            De : Help-Desk jira-help-desk@jira.fiware.org
            Envoyé : mardi 11 juillet 2017 12:00
            À : Charlotte Dupont <charlotte.dupont@eglobalmark.com>
            Cc : Sabrine Fatnassi <sabrine.fatnassi@eglobalmark.com>
            Objet : [FIWARE-JIRA] (HELP-12449) sophia antipolis node

            From FIWARE JIRA - Main Help Desk ----

            -------------------------------------------------------------------------------
            Comments:

            Sophia Antipolis Node Helpdesk - Today 11:59 AM
            ------------------
            As see with Mengxuan, We encounter a trouble yesterday that was corrected.
            Mengxuan confirm us that you do not have the problem now.

            Kind Regards,

            Sophia Antipolis Node Helpdesk - Today 10:43 AM
            ------------------
            Hello,

            Could you said us the name of the VMs having this issues ?

            Could you also retry now and let us know if you still encounter the problem ?

            Kind Regards,

            ------------------------
            Issue id: HELP-12449
            Description:
            Hello,

            We have VMs on Sophia Antipolis node, and they seems unreachable since this morning. Sometime the connection is back but for several minutes only.

            Are you aware of any problem on this node ?

            Thanks

            ----------------------------
            Charlotte Dupont, PhD.
            Biologist & Data Scientist
            Easy Global Market<http://www.eglobalmark.com/>
            Tel : (+33)6.50.43.86.83

            [Created via e-mail received from: Charlotte Dupont <charlotte.dupont@eglobalmark.com>]

            FIWARE Chapter:
            FIWARE GEri:

            Status: In Progress

            ---------------------
            This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

            Show
            fw.ext.user FW External User added a comment - Comment by charlotte.dupont@eglobalmark.com : Yes, I was just waiting a little to reply because it is working again since 11 am. Thanks ---- Message d'origine ---- De : Help-Desk jira-help-desk@jira.fiware.org Envoyé : mardi 11 juillet 2017 12:00 À : Charlotte Dupont <charlotte.dupont@eglobalmark.com> Cc : Sabrine Fatnassi <sabrine.fatnassi@eglobalmark.com> Objet : [FIWARE-JIRA] ( HELP-12449 ) sophia antipolis node From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Sophia Antipolis Node Helpdesk - Today 11:59 AM ------------------ As see with Mengxuan, We encounter a trouble yesterday that was corrected. Mengxuan confirm us that you do not have the problem now. Kind Regards, Sophia Antipolis Node Helpdesk - Today 10:43 AM ------------------ Hello, Could you said us the name of the VMs having this issues ? Could you also retry now and let us know if you still encounter the problem ? Kind Regards, ------------------------ Issue id: HELP-12449 Description: Hello, We have VMs on Sophia Antipolis node, and they seems unreachable since this morning. Sometime the connection is back but for several minutes only. Are you aware of any problem on this node ? Thanks ---------------------------- Charlotte Dupont, PhD. Biologist & Data Scientist Easy Global Market< http://www.eglobalmark.com/ > Tel : (+33)6.50.43.86.83 [Created via e-mail received from: Charlotte Dupont <charlotte.dupont@eglobalmark.com>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
            backlogmanager Backlog Manager made changes -
            Summary sophia antipolis node FIWARE.Request.Lab.SophiaAntipolis.sophia antipolis node
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		20h 31m 1 Sophia Antipolis Node Helpdesk 11/Jul/17 10:42 AM
            In Progress In Progress Answered Answered
            		1h 17m 1 Sophia Antipolis Node Helpdesk 11/Jul/17 11:59 AM
            Answered Answered Closed Closed
            		4s 1 Sophia Antipolis Node Helpdesk 11/Jul/17 11:59 AM

              People

              • Assignee:
                Com4Innov Sophia Antipolis Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: