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  1. Help-Desk
  2. HELP-12449

FIWARE.Request.Lab.SophiaAntipolis.sophia antipolis node

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      We have VMs on Sophia Antipolis node, and they seems unreachable since this morning. Sometime the connection is back but for several minutes only.

      Are you aware of any problem on this node ?

      Thanks

      ----------------------------
      Charlotte Dupont, PhD.
      Biologist & Data Scientist
      Easy Global Market<http://www.eglobalmark.com/>
      Tel : (+33)6.50.43.86.83

      [Created via e-mail received from: Charlotte Dupont <charlotte.dupont@eglobalmark.com>]

        Activity

        Hide
        Com4Innov Sophia Antipolis Node Helpdesk added a comment -

        Hello,

        Could you said us the name of the VMs having this issues ?

        Could you also retry now and let us know if you still encounter the problem ?

        Kind Regards,

        Show
        Com4Innov Sophia Antipolis Node Helpdesk added a comment - Hello, Could you said us the name of the VMs having this issues ? Could you also retry now and let us know if you still encounter the problem ? Kind Regards,
        Hide
        Com4Innov Sophia Antipolis Node Helpdesk added a comment -

        As see with Mengxuan, We encounter a trouble yesterday that was corrected.
        Mengxuan confirm us that you do not have the problem now.

        Kind Regards,

        Show
        Com4Innov Sophia Antipolis Node Helpdesk added a comment - As see with Mengxuan, We encounter a trouble yesterday that was corrected. Mengxuan confirm us that you do not have the problem now. Kind Regards,
        Hide
        fw.ext.user FW External User added a comment -

        Comment by charlotte.dupont@eglobalmark.com :
        Yes, I was just waiting a little to reply because it is working again since 11 am.

        Thanks

        ----Message d'origine----
        De : Help-Desk jira-help-desk@jira.fiware.org
        Envoyé : mardi 11 juillet 2017 12:00
        À : Charlotte Dupont <charlotte.dupont@eglobalmark.com>
        Cc : Sabrine Fatnassi <sabrine.fatnassi@eglobalmark.com>
        Objet : [FIWARE-JIRA] (HELP-12449) sophia antipolis node

        From FIWARE JIRA - Main Help Desk ----

        -------------------------------------------------------------------------------
        Comments:

        Sophia Antipolis Node Helpdesk - Today 11:59 AM
        ------------------
        As see with Mengxuan, We encounter a trouble yesterday that was corrected.
        Mengxuan confirm us that you do not have the problem now.

        Kind Regards,

        Sophia Antipolis Node Helpdesk - Today 10:43 AM
        ------------------
        Hello,

        Could you said us the name of the VMs having this issues ?

        Could you also retry now and let us know if you still encounter the problem ?

        Kind Regards,

        ------------------------
        Issue id: HELP-12449
        Description:
        Hello,

        We have VMs on Sophia Antipolis node, and they seems unreachable since this morning. Sometime the connection is back but for several minutes only.

        Are you aware of any problem on this node ?

        Thanks

        ----------------------------
        Charlotte Dupont, PhD.
        Biologist & Data Scientist
        Easy Global Market<http://www.eglobalmark.com/>
        Tel : (+33)6.50.43.86.83

        [Created via e-mail received from: Charlotte Dupont <charlotte.dupont@eglobalmark.com>]

        FIWARE Chapter:
        FIWARE GEri:

        Status: In Progress

        ---------------------
        This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

        Show
        fw.ext.user FW External User added a comment - Comment by charlotte.dupont@eglobalmark.com : Yes, I was just waiting a little to reply because it is working again since 11 am. Thanks ---- Message d'origine ---- De : Help-Desk jira-help-desk@jira.fiware.org Envoyé : mardi 11 juillet 2017 12:00 À : Charlotte Dupont <charlotte.dupont@eglobalmark.com> Cc : Sabrine Fatnassi <sabrine.fatnassi@eglobalmark.com> Objet : [FIWARE-JIRA] ( HELP-12449 ) sophia antipolis node From FIWARE JIRA - Main Help Desk ---- ------------------------------------------------------------------------------- Comments: Sophia Antipolis Node Helpdesk - Today 11:59 AM ------------------ As see with Mengxuan, We encounter a trouble yesterday that was corrected. Mengxuan confirm us that you do not have the problem now. Kind Regards, Sophia Antipolis Node Helpdesk - Today 10:43 AM ------------------ Hello, Could you said us the name of the VMs having this issues ? Could you also retry now and let us know if you still encounter the problem ? Kind Regards, ------------------------ Issue id: HELP-12449 Description: Hello, We have VMs on Sophia Antipolis node, and they seems unreachable since this morning. Sometime the connection is back but for several minutes only. Are you aware of any problem on this node ? Thanks ---------------------------- Charlotte Dupont, PhD. Biologist & Data Scientist Easy Global Market< http://www.eglobalmark.com/ > Tel : (+33)6.50.43.86.83 [Created via e-mail received from: Charlotte Dupont <charlotte.dupont@eglobalmark.com>] FIWARE Chapter: FIWARE GEri: Status: In Progress --------------------- This email was generated by FIWARE JIRA following an email received into the Main Help Desk.

          People

          • Assignee:
            Com4Innov Sophia Antipolis Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: